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8 Motorcaravan - 10-05 - DET-0033-03 EN
Guarantee
1
1.2 Guarantee Conditions
1. In addition to the legal guarantee and product warranty rights due to the customer, Dethleffs Gm-
bH may also grant a guarantee of six years that the vehicles constructed by the company are
sealed in such a manner that moisture cannot penetrate from the outside into the interior of the
vehicle.
The guarantee obligations do not apply if the leakage is a result of improper handling of the win-
dows, doors and skylights or damage that has not been properly repaired. Damage that is
caused by forces of nature (e. g. flooding) is not covered by the guarantee. The guarantee ex-
tensions include only the correct repair work. Conversion or diminution as well as travelling ex-
penses or other indirect costs are not covered by the guarantee.
2. When dealing with a case of leakage covered under the conditions of this guarantee, Dethleffs
GmbH is obliged to rectify the defective vehicle part concerned by repairing it free of charge or
replacing the part, depending on what is necessary to immediately to repair the damage.
Defects are to be rectified by Dethleffs GmbH or by an authorised specialist workshop in accord-
ance with the guidelines of Dethleffs GmbH.
3. The prerequisite for this guarantee is that the vehicle must be presented once a year to an au-
thorised specialist workshop for an inspection. The presentation must take place 2 months at the
latest after the anniversary of the initial registration (or delivery).
If the inspection is not carried out according to schedule, this will nullify your warranty. It cannot
be renewed by carrying out an inspection at a later time.
As proof that the inspection has been completed, there are designated coupons in the Dethleffs
guarantee booklet where inspection stamps are to be glued and endorsed by a stamp, the date
and the signature of a respective Dethleffs dealer.
4. The guarantee begins on the day of the initial registration or delivery of the vehicle to the cus-
tomer, 1 year at the latest after delivery to the dealer, and is valid while the vehicle is in use, for
6 years at the longest. A change of ownership of the purchased object has no effect on the guar-
antee obligations. The guarantee expires if the terms outlined in paragraph 3 are not upheld.
The performance of guarantee work does not increase the guarantee period.
5. Parts installed to rectify faults are also guaranteed under the terms of the guarantee until the
guarantee period expires.
6. If leakage occurs, the owner must notify Dethleffs or a Dethleffs dealer of this in writing within
15 days of its discovery. The guarantee certificate and the corresponding guarantee stamps
must be included with the notification.
If notification of leakage does not occur within the time limit stated, no claims can be made under
the terms of the guarantee.
Remedying of leakage will take place after approval has been given by Dethleffs GmbH.
If no agreement is reached about the type, extent and result of the repairs, Dethleffs GmbH or
the Dethleffs dealer will consult a neutral expert whose decision is binding for all parties in-
volved.
7. The costs of the inspection are to be paid by the party covered by the guarantee.
8. As far as legally permissible, the court responsible for Isny will be agreed on as the venue for ju-
risdiction.
8


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