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11. No warranty claims are accepted - without limitation to other reasons - in the case of damages due
to the following:
a) External influences, particularly falling rocks, collision, accident and other external events with
an immediate external effect due to mechanical powers.
b) Purpose and/or malevolent acts, theft and robbery as well as natural hazard events and/or
acts of mischief.
c) Test, maintenance, repair and replacement work due to normal use.
d) If the battery/cell pack does not provide full capacity in the course of normal use or for batteries
going through a normal aging process or reduction of performance, BionX warranty only covers
that within the two-year warranty period or after 600 charging cycles, whichever event occurs first,
to the condition that the battery still provides at least 70% of its initial capacity.
e) In the case of inappropriate use, e.g. the product was exposed to liquids, chemicals of any type
and/or extreme temperatures, wetness and humidity and/or if the battery suffers damages due to
non-compliance with the special instructions set forth in the chapter “Handling and Charging of
the Battery“.
f) The model, serial or product number on BionX product has been changed, deleted, blurred or
removed. The seal (serial number sticker) on the battery housing has been broken or obviously
manipulated.
g) Use of the battery in systems that are not approved for such use with this particular product.
h)OperationoftheBionXsystemwithbatteriesotherthanthebatteriesdesignedfortheBionX
system.
i) Damages to the battery due to overcharging or not adhering to the instructions of battery handling
(refer to user manual).
12. This warranty only covers the above mentioned repair work and/or the replacement of defective or
compromised components. It excludes any claims as to the reimbursement of property damages,
downtimes, expenses for renting or leasing equipment, travel expenses, lost profit or any other claims.
BionX liability in connection with this warranty is limited to the respective acquisition value of the
product.
