HDMI on DENVER tablets
Many DENVER tablets has HDMI output, to connect it to a TV. It is important to use a HDMI 1.4 cable.
Some TV’s needs a special resolution, and on your DENVER tablet you can adjust the HDMI output by entering
settings, display, HDMI and then choose a resolution that matches your TV. (please be aware of 50hz and 60hz. In
Europe we use 50hz (PAL))
Some DENVER tablets has dedicated HDMI menu under settings. On those you just choose resolution there.
Ebooks on DENVER tablets
Use the program Bluefire reader to read Ebooks. This program can be downloaded from Google Play, and it supports
DRM files that is a copy protection that some Ebooks uses.
Problems with an application
Sometimes you can experience a game or an app that cannot run on your tablet. This is typically caused by the app
being developed to work on a certain processor speed, screen size or similar.
Please notice that we cannot give support on apps, games, appstores etc. If you experience problems with an app, then
please look at the developers homepage instead. It will often be written there if there are updates, alternative ways to
get the app working etc.
Accounts:
If you experience problems with your Google play account, please try deleting your account.
Enter settings, accounts & sync, and then push the account you want to delete. Now you can see 3 small squares in
upper right corner. Push this and choose “REMOVE ACCOUNT”.
Now go back into Google Play store and log in with your existing account and password, and you can download apps
again. If it still gives you problems, you can enter settings, backup & reset and reset your tablet to factory default.
Please notice, this will delete all your apps.
Battery:
The battery life is always depending on the usage. Live wallpapers will quickly drain the battery, as will many open
programs. If the battery is completely drained, it can take 20-30 min. with adapter connected, before it will start
charging, and it will take some time to recharge completely
Wifi function can also drain battery if set to “always on”. . If you experience that battery gets drained too fast when
tablet is in sleep mode, then please enter settings, WIFI, advanced and set “keep WIFI on during sleep” to “only when
connected”
The advantage by setting it to “Wifi always on” is that the tablet is ready for surfing right after you take it out of
sleep mode. However, by setting it to “Wifi always on” you will have higher battery consumption than when set
to”Wifi off in sleep mode”
No more storage space on the tablet
If your tablet writes ”there are no more space to install” then try entering settings, apps and enter each app and
push ”move to sd-card” to move it from the memory to the internal storage memory instead. This will give you more
space on the tablet.
Firmware update
We will put firmware updats on our homepage if there are improvements of the product, and if there are new versions
of the software. This firmware update can also be used to help if you by mistakte has put a code on your tablet and no
longer can remember.
If your modle are not on our homepage, then please send us an e-mail to ask about the correct update.
Please notice that you can NOT use a firmware from another model as this will destroy the tablet.
Repair of a product
If your tablet has an error that cannot be fixed by any of the above ways, the it has to be repaired. This has to take
place through the store where it is bought.
If possible then reset your tablet before it will be send. Please notice that we always will reset it to factory default
anyway, as it is easiest to test this way.
Damaged panel/glass:
If the panel or glass is damaged, then it is not covered by warranty. Usually it can be repaired for a fee, please contact
place of purchase regarding this.
Factory reset:
Please notice that factory reset of Android 8.1 units takes up to 10 minutes. After restarting it will keep on showing Android
on the screen during reload of firmware. Just leave it and don’t turn it off during this state. After reloading firmware it will
automatically start the tablet again.
