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Getting Started Connections Setup Playback Remote Control Information
ENGLISH
Symptom Cause Countermeasure Page
The on-screen
display does not
appear.
The format of the GUI and TV
(NTSC or PAL) do not match.
Match the format of the GUI and
TV.
19
No picture
appears.
The connections between the S-
302 and monitor are faulty.
The monitors input setting is
wrong.
Check the connections.
Set properly.
11
No picture
appears
with HDMI
connections.
The connections to the HDMI
connectors are faulty.
The monitor is not compatible
with copyright protection
(HDCP).
Check the connections.
Connect a monitor that is
compatible with copyright
protection (HDCP).
11
12
DVDs cannot be
copied on a VCR.
This is not a malfunction. Most
movie software includes copy
prevention signals and cannot be
copied.
GVideoH
Symptom Cause Countermeasure Page
When a USB
memory device is
connected, “USB”
is not displayed on
the GUI menu.
The set cannot recognize a USB
memory device.
A USB memory device not
conforming to mass storage class
or MTP standards is connected.
A USB memory device that
the set cannot recognize is
connected.
USB memory device is connected
via USB hub.
Check the connection.
Connect a USB memory device
conforming to mass storage
class or MTP standards.
This is not a malfunction. DENON
does not guarantee that all USB
memory devices will operate or
receive power.
Connect the USB memory device
directly to the USB port.
13
Files on a USB
memory device
cannot be played.
USB memory device is in format
other than FAT16 or FAT32.
USB memory device is divided
into multiple partitions.
Files are stored in a non-
compatible format.
You are attempting to play a file
that is copyright protected.
Set the format to FAT16 or
FAT32. For details, refer to the
USB memory device’s operating
instructions.
When divided into multiple
partitions, only files stored in the
top partition can be played.
Record the files in a compatible
format.
Files that are copyright protected
cannot be played on this set.
36
36
The file names
are not displayed
properly (“..., etc.).
Characters that cannot be
displayed are used.
This is not a malfunction. On
this set, characters that cannot
be displayed are replaced with a
“ . (period)”.
Files stored on a
computer cannot
be played.
Files are stored in a non-
compatible format.
You are attempting to play a file
that is copyright protected.
Set and computer are connected
by USB cable.
Record in a compatible format.
Files that are copyright protected
cannot be played on this set.
The set’s USB port cannot
be used for connection to a
computer.
36
36
GNET/USBH
Symptom Cause Countermeasure Page
iPod cannot be
played.
The input source assigned to
“iPod Assign” is not selected.
Cable is not properly connected.
Control Dock for iPod’s AC
adapter is not connected to
power outlet.
Switch to the input source
assigned at Assign iPod”.
Reconnect.
Plug the Control Dock for iPod’s
AC adapter into a power outlet.
22
12, 13
iPod slide show
is not output to
the TV.
Set the iPod slide show correctly.
See your iPod users manual for
more details on how to operate.
GiPodH
Troubleshooting
1.S-302E2_1st.indd 54 2007/07/30 20:01:57
54


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