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GRemote control unitH
Symptom Cause/Solution Page
The set cannot be
operated with the
remote control unit.
•Batteries are worn out. Replace with new batteries.
•Operate the remote control unit within a distance of about
7 m from this unit and at an angle of within 30°.
•Remove any obstacle between this unit and the remote control
unit.
•Insert the batteries in the proper direction, checking the q and
w marks.
•The set’s remote control sensor is exposed to strong light (direct
sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
3
3
3
3
3
Resetting the microprocessor
When the microprocessor is reset, all the settings are reset to their default values.
1
Press + and at the same time.
Turns on the menu settings mode and the menu appears on
the display (vpage22 “Menu map”).
2
Press + or to select “Factory Reset”, then press
13.
3
Press + or to select “Reset? Yes”, then press
13.
“Initialized” is displayed and the default settings are
restored.
If “Initialized” does not display in step 3, start over from step 1.
How to reset
“Reset” is an operation that restarts this unit.
Perform this procedure if the display is abnormal or if operations cannot be performed.
When the power of this unit is on, insert a thin stick
(
z
2) into the reset hole (
z
1), and press the reset
button within this unit.
This unit automatically restarts.
•Prepare a thin stick (such as a toothpick and straightened paper
clip) for pressing the reset button within this unit.
z 1 Thickness (dia.): 0.5 mm – 1.5 mm
z 2 Length: 30 mm or longer
AC IN
USB NETWORK
WIRELESS LAN LOUDNESS
ON
/
STANDBY
AUX IN
NETLINK WPS
5V 0.5A
z
1
Preparations
Operations
InformationsInformations
38


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  • I bought a brand new Denon Cocoon DSD500. When turning on at home the display did not work and I hadn’t been able to update te firmware and do nothing practically. The only thing that woks is the iPod classic. Could you please help me by telling me what to do to make the display works again or this is something that competes a professional on this matters? I have tried many things to make it work but that is a problem with technology; it becomes so outdated too fast. I haven’t been able to make it work. The display is important to reset it and make it work from zero but since it is not possible to hard reset it, I think I have to return it. There’s a soft reset but it doesn’t work and it doesn’t make the unit work. Could you please help me? Hope you can do. Thank in advanced. Sincerely, Mario from Colombia Submitted on 15-6-2024 at 07:29

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  • Hello. I found this amazing speaker unpacking in a store but when I took it home and I turned it on the display did not work; it is always off and since then I have no been able to do anything with the speaker. Is it any way to turning the device display on or is it a repair beyond my limits and it needs technical service e from someone professional? Hope you can help. Thanks in advance! By the way, the reset button on the rear back panel does do nothing. I have reset it a couple of time but nothing happens. Submitted on 15-6-2024 at 07:16

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