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No sound from the speaker
Symptom Cause / Solution Page
No sound from the speaker
0
The speaker is not connected to USB to AC power adapter or the battery is not charged. Connect power
and turn on the speaker.
9
0
The volume is too low on your connected device. Turn up the volume on your device to about 90 % and
then adjust the volume on the speaker.
16
0
There is no connected Bluetooth device. Pair and connect a Bluetooth device and try again. 10
0
There is no connected AUX device. Connect an audio device to the AUX input using a stereo 3.5mm
cable and make sure music playing music on your device.
17
0
The AUX input connector of Envaya Mini is compatible with stereo mini plug cables that have 3-
conductor plugs. Be sure to use a 3-conductor stereo mini plug cable.
17
o
Sound is distorted, noisy, or cuts in and out
Symptom Cause / Solution Page
Sound is distorted, noisy, or
cuts in and out
0
The volume is too low on your connected device. Turn up the volume on your device to about 90 % and
then adjust the volume on the speaker.
16
0
The Bluetooth device is out of range. Bring the Bluetooth device closer to the speaker.
0
The Bluetooth connection is experiencing wireless interference. Move the speaker away from appliances
such as microwave ovens and other wireless devices.
0
The Bluetooth device is having connectivity issues. Cycle the power on the Bluetooth and reconnect to
the speaker.
0
Depending on the type of USB to AC power adapter connected to Envaya Mini, a small amount of noise
may occur during charging. This is not a malfunction.
Contents Preparation Connections
Operation
Troubleshooting
Appendix
23
Index
23


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