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No video is shown on the TV
Symptom Cause / Solution Page
No picture appears.
0
Check the connections for all devices. 56
0
Insert connection cables all the way in.
0
Check that input connectors and output connectors are not reversely connected.
0
Check cables for damage.
0
Match the input settings to the input connector of the TV connected to this unit. 190
0
Check that the proper input source is selected. 75
0
Check the video input connector setting. 190
0
Check that the resolution of the player corresponds to that of the TV. 244
0
Check whether the TV is compatible with copyright protection (HDCP). If connected to a device not
compatible with HDCP, video will not be output correctly.
280
0
The HDMI signal cannot be converted to an analog signal. Use analog connections. 281
0
Use an “High Speed HDMI cable with Ethernet” or “High speed cable” that comes with the HDMI logo if
you wish to playback 4K (60/50 Hz) video.
No video is shown on the
TV with the DVI-D
connection.
0
With the DVI-D connection, on some device combinations, devices may not function properly due to the
copy guard copyright protection (HDCP).
280
No video from an input
source such as a game
console is shown on the
TV.
0
When special video signals are input from a game console, etc., the video conversion function may not
function. Connect the input connector to the monitor output connector of the same type.
While the menu is being
displayed, no video is
shown on the TV.
0
The video being played will not appear in the background of the menu when the menu is operated during
playback of the following video signals.
- Some images of 3D video contents
- Computer resolution images (example: VGA)
- Video with an aspect ratio other than 16:9 or 4:3
- 4K video
Contents Connections Playback Settings Tips Appendix
266
Front panel Display Rear panel Remote Index
266


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