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Desired sound does not come out
Symptom Cause / Solution Page
The volume does not
increase.
0
The maximum volume is set too low. Set the maximum volume using “Limit” on the menu. 170
0
Appropriate volume correction processing is performed according to the input audio format and settings,
so the volume may not reach the upper limit.
No sound comes out with
the HDMI connection.
0
Check the connection of the HDMI connectors. 56
0
When outputting HDMI audio from the speakers, set “HDMI Audio Out” on the menu to “AVR”. To output
from the TV, set “TV”.
180
0
When using the HDMI control function, check that the audio output is set to the AV amplifier on the TV. 143
No sound comes out of a
specific speaker.
0
Check that speaker cables are properly connected. 35
0
Check that a selection other than “None” is set for the “Speaker Config.” setting in menu. 220
0
Check the “Assign Mode” setting in the menu. 205
0
When the sound mode is “Stereo” and “Virtual”, audio is only output from the front speakers and subwoofer.
No sound is produced from
subwoofer.
0
Check the subwoofer connections. 36
0
Turn on the subwoofer’s power.
0
Set “Speaker Config.” - “Subwoofer” in the menu to “1 spkr” or “2 spkrs”. 220
0
When “Speaker Config.” - “Front” in the menu is set to “Large”, depending on the input signal and the
sound mode, no sound may be output from the subwoofer.
220
0
When no subwoofer audio signal (LFE) is included in the input signals, no sound may be output from the
subwoofer.
227
0
You can make the subwoofer always output sound by setting the “Subwoofer Mode” to “LFE+Main”. 227
DTS sound is not output.
0
Check that the digital audio output setting on the connected device is set to “DTS”.
0
Set “Decode Mode” on the menu to “Auto” or “DTS”. 193
Dolby Atmos, Dolby
TrueHD, DTS-HD, Dolby
Digital Plus audio is not
output.
0
Make HDMI connections. 60
0
Check the digital audio output setting on the connected device. On some devices, “PCM” is set by
default.
Contents Connections Playback Settings Tips Appendix
263
Front panel Display Rear panel Remote Index
263


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