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No video is shown on the TV
Symptom Cause / Solution Page
No picture appears.
0
Check the connections for all devices. 48
0
Insert connection cables all the way in.
0
Check that input connectors and output connectors are not reversely connected.
0
Check cables for damage.
0
Match the input settings to the input connector of the TV connected to this unit. 160
0
Check that the proper input source is selected. 63
0
Check the video input connector setting. 160
0
Check that the resolution of the player corresponds to that of the TV. 202
0
Check whether the TV is compatible with copyright protection (HDCP). If connected to a device not
compatible with HDCP, video will not be output correctly.
226
0
To enjoy content that is copyright protected by HDCP 2.2, use a playback device and TV compatible with
HDCP 2.2 only.
0
To play back a 4K (60/50Hz) video, use a “High Speed HDMI Cable” or an “High Speed HDMI Cable with
Ethernet”. In order to achieve a higher fidelity for 4K (60/50Hz) videos, it is recommended to use a
“Premium High Speed HDMI Cables” or an “Premium High Speed HDMI Cables with Ethernet” that has
an HDMI Premium Certified Cable label on the product package.
No video is shown on the
TV with the DVI-D
connection.
0
With the DVI-D connection, on some device combinations, devices may not function properly due to the
copy guard copyright protection (HDCP).
226
While the menu is being
displayed, no video is
shown on the TV.
0
The video being played will not appear in the background of the menu when the menu is operated during
playback of the following video signals.
- Some images of 3D video content
- Computer resolution images (example: VGA)
- Video with an aspect ratio other than 16:9 or 4:3
- Some images of 4K video content
Contents Connections Playback Settings Tips Appendix
214
Front panel Display Rear panel Remote Index
214


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