Troubleshooting
83
PageMeasuresCauseSymptom
Troubleshooting
If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the Operating Instructions?
3. Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem
persist, there may be a malfunction. Disconnect the power immediately and contact your store of
purchase.
Display not lit and
sound not produced
when POWER switch
set to on.
• Power supply cord not plugged in
securely.
• Check the insertion of the power
supply cord plug.
23
Display lit but sound
not produced.
• Speaker cables not securely
connected.
• FUNCTION knob position is not
appropriate.
•Volume control set to minimum.
• MUTING is on.
• No digital signal is being input.
• Connect securely.
• Switch to the proper position.
•Turn volume up to suitable level.
• Switch off MUTING.
•Properly select a digital signal
input source.
7
25
25
26
61
Nothing is displayed on
monitor.
•AVR-3806’s video output terminals
and monitor’s input terminals are
not properly connected.
• Monitor TV’s input setting is
wrong.
• The PURE DIRECT mode is set.
• Check that the connections are
correct.
• Set the TV’s input selector to the
terminals to which video signals
are connected.
• Set a surround mode other than
the PURE DIRECT mode.
8, 14 ~
23
–
30
No DTS sound is
produced.
• DVD player’s audio output setting
is not set to bit stream.
• DVD player is not DTS-compatible.
•AVR-3806’s input setting is set to
analog
• Make the DVD player’s initial
settings.
• Use a DTS-compatible player.
• Set to AUTO or DTS.
–
–
27
Copying from DVD to
VCR is not possible.
• Copying between a source such as
DVD and a VCR is not usually
possible, as DVDs are often
encoded with copy-protection
signals that prevent VCR recording.
• Copying is not possible. –
No sound is produced
from subwoofer.
• Subwoofer’s power is not on.
• Subwoofer’s initial setting is set to
“NO”.
• Subwoofer’s output is not
connected.
• The subwoofer’s channel volume
level is set to “OFF”.
•Turn on the power.
•Set the setting to “YES”.
• Connect properly.
•Turn the subwoofer’s channel
volume level up.
—
73
7, 23
40
This unit does not
operate properly when
remote control unit is
used.
• Batteries dead.
• Remote control unit too far from
this unit.
• Obstacle between this unit and
remote control unit.
• Different button is being pressed.
•
< and > ends of batteries inserted
in reverse.
• Replace with new batteries.
• Move closer.
• Remove obstacle.
•Press the proper button.
• Insert batteries properly.
3
3
3
—
3
An image is not
projected with an
HDMI connection.
•AVR-3806’s HDMI output
terminals and monitor’s input
terminals are not properly
connected.
• No HDMI signal is being input.
• The connected monitor equipment
or other equipments do not
support HDCP.
• The output format of the
connected player (HDMI FORMAT)
does not matche the supported
input format of connected monitor
equipments.
• Check the HDMI connection.
•Properly select HDMI signal input
source.
• The AVR-3806 will not output
video signal unless the other
equipment supports HDCP.
• Check whether the output format
of the connected player (HDMI
FORMAT) matches the supported
input format of connected monitor
equipments.
16
64, 65
20
20, 21
The HDMI audio is not
output.
• The AVR-3806 does not play HDMI
audio signals.
• The HDMI audio signals are not
output from the connected
monitor device.
• Set the HDMI audio playback
setting at the “HDMI In Assign”
settings to “AMP”.
• Set the HDMI audio playback
setting at the “HDMI In Assign”
settings to “TV”.
64, 65
64, 65
No test tones are
produced.
• Surround mode is set to a mode
other than Dolby Surround.
• Set to Dolby Surround. —
No sound is produced
from surround
speakers.
• Surround mode is set to
“STEREO”.
• Set to a mode other than
“STEREO”.
—
Symptom Cause Measures Page
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