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Solving Problems 43
English
Use a support sheet with special paper or try
loading your paper one sheet at a time.
Load your paper one sheet at a time. Remove
sheets from the output tray so not too many
collect at a time.
Align the print head (& “Aligning the Print
Head” on page 39).
Make several copies without placing a document
on the document table.
Use only paper recommended by Epson and
genuine Epson cartridges.
Clean the document table (& “Cleaning This
Product” on page 40).
Your printout is faint or has gaps.
Clean the print head (& “Cleaning the print
head” on page 38).
If you notice jagged vertical lines, you may need
to align the print head (& “Aligning the Print
Head” on page 39).
The ink cartridges may be old or low on ink.
Replace an ink cartridge (& “Replacing Ink
Cartridges” on page 35).
Make sure you select the correct paper type
(& “Selecting Paper” on page 7).
Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
Your printout is grainy.
Make sure you select Best as the quality setting.
If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
Align the print head (& “Aligning the Print
Head” on page 39).
You see incorrect or missing colors.
Clean the print head (& “Cleaning the print
head” on page 38).
The ink cartridges may be old or low on ink.
Replace an ink cartridge (& “Replacing Ink
Cartridges” on page 35).
Make sure you loaded the right paper and
selected the correct setting for it on the LCD
screen.
Make sure you are not using a special effect that
alters image colors, like Sepia.
If your paper runs out, replace it as soon as
possible. If the product is left without paper for a
long period of time, the colors of your next copy
or print job may be incorrect.
Your printout is too dark.
If you are copying, press the x [Print Settings]
button and adjust the Copy Density.
The image size or position is incorrect.
Make sure you loaded the right paper and
selected the correct setting for it on the LCD
screen.
Make sure the original is placed correctly on the
document table (& “Placing Originals on the
Document Table” on page 11).
Clean the document table (& “Cleaning This
Product” on page 40).
Scan quality problems
Only part of the photo is scanned.
The scanner has non-readable areas at the edges.
Move the photo away from the edges slightly.
The file size is too big.
Try changing the quality settings.
43


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