When the unit or the network functions do not work properly, operation may be improved by restoring the firmware to the factory defaults.
Do this when the unit still does not work properly even after trying the steps for “Resetting factory settings” or “Resetting network settings”. (v p. 281,
282)
After the firmware is restored, various settings are reset to the default settings. Configure the network settings and update the firmware again.
SETUP
DIMMER
X
1Press X while simultaneously pressing SETUP and
DIMMER.
2When “Restoring FW...” appears on the display, release
the buttons.
When the firmware restore is complete, “Completed” appears on the
display for about 5 seconds, and the unit automatically restarts.
0This operation takes time because it requires reconnecting to the network,
restoring and updating the firmware.
0If this operation does not improve the problem, contact our customer service
center.
NOTE
0Do not turn off the power until the firmware restore is complete.
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