0The maximum volume is set too low. Set the maximum volume using “Limit” on the menu. (v p. 182)
0Appropriate volume correction processing is performed according to the input audio format and settings, so the volume may not reach the upper limit.
The volume of Bluetooth headphones does not decrease.
0Bluetooth headphones volume cannot be adjusted from this unit. Use a Bluetooth headphones with volume adjustment.
No sound comes out with the HDMI connection.
0Check the connection of the HDMI connectors. (v p. 73)
0When outputting HDMI audio from the speakers, set “HDMI Audio Out” on the menu to “AVR”. To output from the TV, set “TV”. (v p. 190)
0When using the HDMI Control function, check that the audio output is set to the AV amplifier on the TV. (v p. 146)
When an eARC function-compatible television is connected, television audio is not output from the speaker connected to this unit
0eARC function settings may be required depending on the eARC function-compatible television you are using. Make sure eARC is set to on if this
setting exists on your television. For more information, check your television’s owner’s manual.
0Make sure the input source of this unit is “TV Audio”.
0The eARC function does not operate when the HDMI input connector is set to the “TV Audio” input source. To enable eARC function operation, remove
the HDMI input connector setting, then restart this unit and the television. (v p. 205)
No sound comes out of a specific speaker.
0Check that speaker cables are properly connected.
0Check that a selection other than “None” is set for the “Speaker Config.” setting in menu. (v p. 228)
0Check the “Assign Mode” setting in the menu. (v p. 220)
0When the sound mode is “Stereo” and “Virtual”, audio is only output from the front speakers and subwoofer.
0Audio is not output from the surround back speaker if “Speaker Virtualizer” is set to “On” when “Speaker Config.” - “Surr. Back” is set to “1 spkr” in the
menu. (v p. 175)
0When “Speaker Config.” - “Surr. Back” is set to “2 spkrs”, “Speaker Config.” - “Center” is set to “Large” or “Small”, and sound mode is set to “IMAX
DTS”, surround audio is output from the surround back speaker. Audio is not output from the surround speaker. (v p. 229)
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