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Sound is distorted, noisy, or cuts in and out
Sound is distorted, noisy, or cuts in and out.
0Adjust the volume of the connected device to a suitable level.
0The Bluetooth device is out of range. Bring the Bluetooth device closer to the earphones.
0The Bluetooth connection is experiencing wireless interference. Move the earphones away from appliances such as microwave ovens and other
wireless devices.
0Power cycle the device and try again.
Cannot make a phone call
Cannot make a phone call.
0Some smartphones and phone apps do not support hands-free calls.
Cannot hear the caller’s voice.
0When there is an incoming call, double tap the touch sensor on the right or left earphone to answer the call.
0Check that the power of the Bluetooth device is on and the Bluetooth function is enabled.
0Select HSP or HFP as the Bluetooth connection profile on the transmitting Bluetooth device. For details, see the Owner’s Manual of the Bluetooth
device.
0Check that the Bluetooth device is set to handle calls through the earphones. For details, see the Owner’s Manual of the Bluetooth device.
0Raise the earphones volume on the Bluetooth device side. Volume operation cannot be performed with the earphones.
Your voice cannot be heard by the other party.
0If the built-in mic function is off (mute), your voice is muted. Turn on the mic function. (v p. 28)
Contents Preparation Connections Operation Troubleshooting Appendix
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