22
Troubleshooting
PROBLEMS CAUSES SOLUTIONS
The air conditioner
doesn’t work
• the power is off
•
the plug is not inserted into the electrical outlet
• the fan is blocked
• the security float was triggered
• plug in the appliance
• call the Service Centre
• empty the basin
The air conditioner
works for a short
time only
• the exhaust tube is twisted
• the exhaust tube is blocked
• the drain tube is bent
• position exhaust tube correctly
• check if there are obstacles
blocking the exhaust of air out
of the appliance
• unbend the tube
The air conditioner
works but doesn’t
cool the room
• windows open
•a heat source is operating in the room (bur-
ner, light, etc.) or there are a lot of people
• the exhaust tube has come out of place
• air filters clogged
• the output of the unit is insufficient for the
conditions or size of the room
• close the open window
•remove the heat source
•reinsert the tube into its place
• clean the filter or replace
• clean the filter or replace it
Strange odour in the
room
• air filters dirty
Leaking condensa-
tion from the unit
around of the con-
ditioner
• condensation collection basin is full
• incorrect installation of the appliance
• empty the basin and drain the
water with the drainage tube
found on the back side of the
appliance
• see page 16 to properly install
the appliance
• the appliance’s security system has interve-
ned
• wait for 3 minutes
The warning light
is on
12
• condensation collection basin is full • Empty the basin.
If the light is still on, consult the
Service Centre
The air conditioner doe-
sn’t work for about 3
minutes from turning on
the appliance