Manual DeLonghi GM6000 (page 7 of 20) (English, French, Spanish)

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TROUBLESHOOTING

If the machine Is not functioning correctly the following may be checked before calling the

customer service center.

For more information please visit www.gelataio.delonghi.com and let us know your favorite

recipes.

PROBLEM

Gelato is not freezing

Compressor is loud and is

making an unusual noise

Paddle does not rotate

SOLUTION

If gelato is still in liquid form after about 20 minutes of the

machine running, check to make sure control is in the

position. Ensure that ingredients are at refrigerator

temperature (41°F/5°C) and machine was not laid on its

side or upside down prior to use.

Make sure gelato maker is on a flat surface. If gelato maker

was transported ensure that it is allowed to sit 1 hour before

use.

Gelato may be too hard. Ensure that the paddle rotation

mechanism is not damaged by running the appliance without

the paddle to see if it spins. If it does not spin without the

paddle, call customer service.

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DeLonghi GM6000 Manual

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