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PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot. The cups were not preheated. Enable the cup warmer (A6), leave the
cups at least 20 minutes to warm up.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
The infuser (A15) has cooled down be-
cause 2/3 minutes have elapsed since
the last coee was made.
Before making the coee, heat the infuser by
rinsing using the rinse function
(page 10)
.
A low coee temperature is set.
Set a higher coee temperature in the menu
(page12).
The coee is weak or not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial (A5) one
click anticlockwise towards “1” while the cof-
fee mill is in operation (g. 14). Continue one
click at a time until coee delivery is satisfac-
tory. The eect is only visible after delivering
2 coees (see the section: Adjusting the coee
mill” on page 13).
The coee is unsuitable. Use pre-ground coee for espresso machines.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A5) one
click clockwise towards “7” while the coee
mill is in operation (g. 14). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see the section: Adjusting the coee
mill” on
page 13
).
Coee does not come out of one or
both of the spouts.
The spouts (A7) are blocked. Clean the spouts with a toothpick (g. 35, page
18).
The appliance does not come on The power cord (C8) connector is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (A19- g.
1).
It is not plugged into the mains socket. Plug into the mains socket (g. 1).
The main switch (A20) is not turned on. Press the main switch (g. 2).
The infuser cannot be extracted The appliance has not been turned o
correctly.
Turn the appliance o by pressing the but-
ton (B1)
(page 10).
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
26


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