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Troubleshooting
Problem Possible causes Solution
The device will not switch on The power supply cable is not inserted
correctly
Check that the power supply cable
connector is fully inserted in the
appropriate socket on the back of the
EFWJDFUIFODIFDLUIBUUIFQMVHJT
correctly connected to the power outlet
Espresso coee does not ow out No water in the tank Fill the water tank
5IFIPMFTJOUIFöMUFSIPMEFSBSFCMPDLFE $MFBOUIFIPMFTJOUIFöMUFSIPMEFSTQPVUT
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning”
paragraph
Espresso coee drips from the edges of
UIFöMUFSIPMEFSJOTUFBEPGUISPVHIUIF
holes
5IFöMUFSIPMEFSJTOPUDPSSFDUMZJOTFSUFE
or is dirty
"UUBDIUIFöMUFSIPMEFSDPSSFDUMZBOEUVSO
JUGVMMZIPNFöSNMZ
The espresso boiler gasket has lost
elasticity or it is dirty
3FQMBDFUIFFTQSFTTPCPJMFSHBTLFUBUBO
After-Sales Centre
5IFIPMFTJOUIFöMUFSIPMEFSTQPVUBSF
blocked
Clean the holes in the spouts.
5IFöMUFSIPMEFSEPFTOPUIPPLPOUPUIF
device
5PPNVDIDPòFFXBTQPVSFEJOUIFöMUFS 6TFUIFNFBTVSFQSPWJEFEBOENBLFTVSF
UPVTFUIFDPSSFDUöMUFSGPSUIFUZQFPG
preparation desired.
Loud pump noise The water tank is empty Fill the tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve
on the bottom
The coee cream is clear (it ows quickly
from the spout)
The ground coee has not been
suciently pressed
Increase pressing of the ground coee
Not enough ground coee Increase the amount of ground coee
5IFDPòFFJTOPUHSPVOEöOFMZFOPVHI 0OMZVTFDPòFFHSPVOETQFDJöDBMMZGPS
espresso coee machines
Incorrect type of ground coee Change the quality of the ground coee
"GUFS DPòFF EFMJWFSZ UIF öMUFS SFNBJOT
attached to the boiler outlet
*OTFSUUIFöMUFSIPMEFSBHBJOUIFO
remove it.
After the coee has been prepared, the
pod or coee powder remains attached to
the boiler outlet
3FJOTFSUUIFöMUFSIPMEFSEFMJWFSDPòFF
SFNPWFUIFöMUFSIPMEFS
en
15


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