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9
TROUBLESHOOTING
PROBLEM SOLUTION
Machine does not work and switch light does
not come on
Coffee does not come out
Coffee comes out too quickly
Coffee comes out too thick or too slowly
Coffee comes out from the filter holder edge
No crema on coffee
Coffee in the cup is cold
The milk does not foam
No steam is produced
Pump makes loud noises
Switch to “ON” position
Plug in
Check that the coffee/water delivery switch
is depressed
Fill the water tank
Grind coffee more coarsely
Tamp coffee lightly
Reduce the quantity of coffee in the filter
Check that the water tube is correctly posi-
tioned
Open the steam control knob and press the
coffee/water delivery switch.
Unit may need de-scaling. Directions for
descaling are on page 7.
Use finer ground coffee
Increase the quantity of coffee in the filter
Tamp the coffee firmly
Use more coarsely-ground coffee
Reduce the quantity of coffee in the filter
Insert the filter holder correctly and pull to
the right
Reduce the quantity of coffee in the filter
Use fresh, good-quality coffee
Grind the coffee correctly
Increase the quantity of coffee in the filter
Rinse the filters, filter-holder and cups in hot
water before making espresso coffee
The air holes in the cappuccino jet frother
are obstructed. Use a needle to clean the
air-holes
Use fresh low-fat milk
Check that steam comes out of the tube
Check that the switch is in position “ON“
Check that the “OK” lamp is lit
The steam knob has not been opened fully
No water in the water tank or in the boiler
No water in the water tank
Water tank not inserted correctly
Water intake tube kinked
bar 14 USA 30-07-2001 13:51 Pagina 9
9


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