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No milk froth is formed when
making cappuccino
Milk not cold enough.
Cappuccino maker dirty.
Always use semi-skimmed milk at
refrigerator temperature.
Thoroughly clean the holes in the
cappuccino maker in particular those
indicated in figure 24.
PROBLEM
POSSIBLE CAUSES SOLUTION
No espresso coffee is
delivered
•Ground coffee too damp and/or
packed down too tightly.
No water in the tank
The holes in the filter holder spouts
are blocked.
The espresso boiler outlet is blocked.
The filter is blocked
The tank is incorrectly inserted and
the valve on the bottom is not open.
The espresso coffee drips
from the edges of the filter
holder rather than the holes
The filter holder is inserted incorrectly.
The espresso boiler gasket has lost
elasticity.
The holes in the filter holder spouts
are blocked.
Attach the filter holder correctly and
rotate firmly as far as it will go.
Have the espresso boiler gasket
replaced at a service centre.
Clean the spout holes
The espresso coffee is cold
The espresso OK indicator light was
not on when the coffee switch was
pressed.
No preheating performed
The cups were not preheated
•Wait until the espresso OK indicator
light comes on.
•Preheat as described in the
paragraph "Preheating the espresso
coffee unit".
•Preheat the cups.
The pump is excessively noisy
The water tank is empty.
The tank is incorrectly inserted and
the valve on the bottom is not open.
Refill the tank.
Press the tank down lightly to open
the valve on the bottom.
Make the coffee again packing it
down less and/or using different
ground coffee.
Fill the tank with water.
Clean the spout holes
Clean as described in the chapter
"Cleaning the boiler outlet".
Clean as described in the section
"Cleaning the filter".
•Press the tank down lightly to open
the valve on the bottom.
The coffee froth is too
light (delivered from the
spout too fast)
The ground coffee is not pressed
down firmly enough.
There is not enough ground coffee.
The ground coffee is too coarse
Incorrect type of ground coffee.
Press the ground coffee down more
firmly (fig. 6).
Increase the quantity of ground
coffee.
Use ground coffee for espresso coffee
machines only.
Change the type of ground coffee.
The coffee froth is too dark
(delivered from the spout too
slowly)
The ground coffee is pressed down
too firmly.
There is too much ground coffee.
The espresso boiler outlet is blocked.
The filter is blocked
The ground coffee is too fine.
The ground coffee is too fine or is
damp.
Incorrect type of ground coffee.
Press the coffee down less firmly (fig.
6).
Reduce the quantity of ground coffee.
Clean as described in the chapter
"Cleaning the espresso boiler outlet".
Clean as described in the section
"Cleaning the filter".
Use ground coffee for espresso coffee
machines only.
Use ground coffee for espresso coffee
machines only and make sure it is not
damp.
Change the type of ground coffee.
5


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