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8 Contents
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
General
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Mobile Broadband Network
. . . . . . . . . . . . . . . . . . . . . . . 103
ExpressCard Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Ensuring Sufficient Power for Your Computer
. . . . . . . . . . . . . . 106
Docking Power Considerations
. . . . . . . . . . . . . . . . . . . . . . 106
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 107
No Sound From Integrated Speakers
. . . . . . . . . . . . . . . . . . . 107
No Sound From External Speakers
. . . . . . . . . . . . . . . . . . . . 107
No Sound From Headphones
. . . . . . . . . . . . . . . . . . . . . . . 108
Touch Pad or Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . 108
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 109
If the Display Is Blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . 109
If the Display Is Difficult to Read
. . . . . . . . . . . . . . . . . . . . . 109
If Only Part of the Display is Readable
. . . . . . . . . . . . . . . . . . 110
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . . . . 111
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . 112
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . . 113
Using Microsoft
Windows XP System Restore . . . . . . . . . . . . . . 113
Using the Operating System CD
. . . . . . . . . . . . . . . . . . . . . . 114
12 Adding and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 117
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Recommended Tools
. . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Turning Off Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . 117
Before Working Inside Your Computer
. . . . . . . . . . . . . . . . . . 118
8


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