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11 Problemen oplossen . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Dell Technical Update Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Dell Diagnostics (Dell-diagnostiek)
. . . . . . . . . . . . . . . . . . . . . . . . . 89
Wanneer Dell-diagnostics te gebruiken
. . . . . . . . . . . . . . . . . . 89
Dell Diagnostics starten vanaf de vaste schijf
. . . . . . . . . . . . . . . 89
Dell Diagnostics starten vanaf de cd Stuur- en Hulpprogramma's
. . . . . 90
Hoofdmenu Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . 91
Dell Support Utility (Dell Support-hulpprogramma)
. . . . . . . . . . . . . . . . . . 92
De Dell Support Utility starten
. . . . . . . . . . . . . . . . . . . . . . . 92
Op het Dell Support-pictogram klikken
. . . . . . . . . . . . . . . . . . . 93
Op het Dell Support-pictogram dubbelklikken
. . . . . . . . . . . . . . . 93
Problemen met stations
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Problemen met cd- en dvd-stations
. . . . . . . . . . . . . . . . . . . . 94
Als u niet in staat bent om de lade van het cd-, cd-rw-, dvd- of
dvd+rw-station uit te werpen
. . . . . . . . . . . . . . . . . . . . . . . . 94
Als u een vreemd geluid hoort
. . . . . . . . . . . . . . . . . . . . . . . 94
Problemen met de vaste schijf
. . . . . . . . . . . . . . . . . . . . . . . 94
Problemen met e-mail, de modem of internet
. . . . . . . . . . . . . . . . . . . . 95
Foutmeldingen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Problemen met IEEE 1394-apparaten
. . . . . . . . . . . . . . . . . . . . . . . 100
Problemen met het toetsenbord
. . . . . . . . . . . . . . . . . . . . . . . . . . 100
Problemen met het externe toetsenbord
. . . . . . . . . . . . . . . . . 100
Onverwachte tekens
. . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Vergrendelingen en softwareproblemen
. . . . . . . . . . . . . . . . . . . . . . 102
De computer start niet op
. . . . . . . . . . . . . . . . . . . . . . . . . 102
De computer reageert niet meer
. . . . . . . . . . . . . . . . . . . . . 102
Een programma reageert niet meer of crasht herhaaldelijk
. . . . . . . 102
Een programma is bedoeld voor een eerdere versie van
Microsoft
®
Windows
®
. . . . . . . . . . . . . . . . . . . . . . . . . . 102
Er verschijnt een donkerblauw scherm
. . . . . . . . . . . . . . . . . . 102
Problemen met Dell MediaDirect
. . . . . . . . . . . . . . . . . . . . 103
Overige softwareproblemen
. . . . . . . . . . . . . . . . . . . . . . . 103
Geheugenproblemen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
7


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