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Diagnostische checklist
Naam:
Datum:
Addres:
Telefoonnummer:
Serviceplaatje (de streepjescode aan de achter- of onderzijde van de computer):
Code voor express-service:
Machtigingsnummer voor het retourneren van materiaal (indien verstrekt door een
medewerker van de afdeling Support van Dell):
Besturingssysteem en versie:
Apparaten:
Uitbreidingskaarten:
Bent u op een netwerk aangesloten? Ja Nee
Netwerk, versie en netwerkadapter:
Programma's en versies:
Raadpleeg de documentatie die bij uw besturingssysteem werd geleverd om de
inhoud van de opstartbestanden van de computer te bepalen. Als de pc op een
printer is aangesloten, kunt u de bestanden afdrukken. Als dit niet het geval is,
dient u de inhoud van elk bestand te noteren alvorens u telefonisch contact met
Dell opneemt.
Foutbericht, pieptooncode of diagnostische code:
Beschrijving van probleem en uitgevoerde probleemoplossingsprocedures:
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