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Dell Workgroup Laser Printer S2500 Manual

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Dell™ Workgroup Laser Printer S2500
Owner’s Manual
Look Inside For:
• Setting Up Your Printer
Order toner cartridges
Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at
www.dell.com/supplies or by phone.
USA 877-465-2968
(877-Ink2You)
Canada 877-501-4803
Mexico 001-800-210-7607
Puerto Rico 800-805-7545
UK 0870 907 4574
Ireland 1850 707 407
France 0825387247
Italy 800602705
Spain 902120385
Germany 0800 2873355
Austria 08 20 - 24 05 30 35
Netherlands 020 - 674 4881
Belgium 02.713 1590
Sweden 08 587 705 81
Norway 231622 64
Denmark 3287 5215
Finland 09 2533 1411
Switzerland 0848 801 888
www.dell.com/supplies | support.dell.com
Dell™ Workgroup Laser Printer S2500
Accessing your User’s Guide
To access your Dell Workgroup Laser Printer S2500 User’s Guide, click
Start →Programs →Dell Printer →Dell Laser Printer S2500 →User’s
Guide.
250-sheet drawer
500-sheet drawer
Printer
or
Optional tray 2:
Tray 1
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation;
Microsoft, Windows, and Microsoft Windows NT are registered trademarks of Microsoft Corporation;
Novell and NetWare are registered trademarks of Novell, Inc.; UNIX is a registered trademark of
The Open Group in the United States and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names of their products. Dell Computer Corporation disclaims any proprietary interest
in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable
FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.
FCC emissions information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. Refer to the Drivers and Utilities
CD for details.
5
CAUTION: Safety instructions
• Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation exposure.
• Your product uses a printing process that heats the print media, and heat can
cause certain media to release emissions. You must understand the section in your
operating instructions that discusses the guidelines for selecting appropriate print
media to avoid the possibility of harmful emissions.
CAUTION: If your product is
not
marked with this symbol , it
must
be
connected to an electrical outlet that is properly grounded.
• The power cord must be connected to an electrical outlet that is near the product
and easily accessible.
• Refer service or repairs, other than those described in the operating instructions,
to a professional service person.
• This product is designed to meet safety standards with the use of specific
Dell-authorized components. The safety features of some parts may not always be
obvious. Dell disclaims liability associated with use of non-Dell-authorized
components.
6
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Contents 7
Contents
Accessing your User’s Guide . . . . . . . . . . . . . . . . . . . . 3
CAUTION: Safety instructions . . . . . . . . . . . . . . . . . . . 5
1 Unpack the printer
2 Install the optional drawer
3 Prepare the printer
Positioning the printer . . . . . . . . . . . . . . . . . . . . . . . 16
Raising the paper rest . . . . . . . . . . . . . . . . . . . . . . . 17
Attaching an operator panel overlay . . . . . . . . . . . . . . . . 18
4 Install optional memory cards
Removing the side cover . . . . . . . . . . . . . . . . . . . . . . 20
Removing the shield . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing a memory card . . . . . . . . . . . . . . . . . . . . . . 23
Reattaching the shield
. . . . . . . . . . . . . . . . . . . . . . . 24
Reattaching the side cover
. . . . . . . . . . . . . . . . . . . . . 25
8 Contents
5 Install printer supplies
Removing the packaging . . . . . . . . . . . . . . . . . . . . . 28
Installing the print cartridge
. . . . . . . . . . . . . . . . . . . 30
6 Load paper
Loading the trays . . . . . . . . . . . . . . . . . . . . . . . . . 33
Loading the multipurpose feeder . . . . . . . . . . . . . . . . . 37
7 Setting up for local printing
Turning on the printer . . . . . . . . . . . . . . . . . . . . . . . 43
Software overview . . . . . . . . . . . . . . . . . . . . . . . . . 43
Status Monitor
. . . . . . . . . . . . . . . . . . . . . . . . . 44
Printing Status window . . . . . . . . . . . . . . . . . . . . 44
Toner Re-order window
. . . . . . . . . . . . . . . . . . . . . 44
Dell Local Printer Setup Utility . . . . . . . . . . . . . . . . 45
Dell Printer Software Uninstall . . . . . . . . . . . . . . . . 45
Driver Profiler
. . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing printer drivers
. . . . . . . . . . . . . . . . . . . . . 46
If you purchased your Dell printer and computer together
. . . 46
If you purchased your Dell printer separately
. . . . . . . . . . 46
Using Windows XP with a USB or parallel cable . . . . . . . . 47
Using Windows 2000 with a USB or parallel cable . . . . . . . 48
Using Windows Me with a USB or parallel cable
. . . . . . . . 49
Using Windows NT with a parallel cable . . . . . . . . . . . . 50
Using Windows 98 with a USB or parallel cable
. . . . . . . . 51
Using Windows 95 with a parallel cable
. . . . . . . . . . . . 52
8 Setting up for network printing
Software overview . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contents 9
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 56
Status Monitor Center . . . . . . . . . . . . . . . . . . . . . 56
Printing Status window
. . . . . . . . . . . . . . . . . . . . . 57
Dell Toner Re-order Window . . . . . . . . . . . . . . . . . . . 57
Dell Local Printer Setup Utility . . . . . . . . . . . . . . . . . 57
Print Server TCP/IP Setup Utility
. . . . . . . . . . . . . . . . 58
Dell Printer Software Uninstall . . . . . . . . . . . . . . . . . 58
Driver Profiler . . . . . . . . . . . . . . . . . . . . . . . . . 59
Dell Printer Configuration Web Tool . . . . . . . . . . . . . . . . 59
Connecting the printer to the network . . . . . . . . . . . . . . . 59
Attaching directly to the network (no queue)
. . . . . . . . . . . 60
Assign an IP address . . . . . . . . . . . . . . . . . . . . . . 62
Attaching locally to a server . . . . . . . . . . . . . . . . . . 67
Attaching directly to the network (queue)
. . . . . . . . . . . . 76
9 Setting up for shared printing
Point and print . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Peer-to-peer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
10 Configure paper trays
Dell Workgroup Laser Printer S2500 . . . . . . . . . . . . . . . . 86
Dell Workgroup Laser Printer S2500n
. . . . . . . . . . . . . . . 87
11 Verify printer setup
Printing a menu settings page . . . . . . . . . . . . . . . . . . . 90
Restoring factory defaults
. . . . . . . . . . . . . . . . . . . . . 92
Recommended method
. . . . . . . . . . . . . . . . . . . . . . 92
10 Contents
12 Appendix
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Limited Warranties and Return Policy
. . . . . . . . . . . . . . 105
Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
105
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 108
Limited Warranty Terms for Dell-Branded Hardware Products (Canada
Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . 113
Dell Software and Peripherals (Canada Only) . . . . . . . . . . 113
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
. . . . . . . . . . . . . . . . . . . . . . . . 114
Dell Computer Corporation
Ink and Toner Cartridges Limited Warranties
. . . . . . . . . . . 116
Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)
116
Ink and Toner Cartridges Limited Warranty (Latin America Only)
.
117
Dell Software License Agreement . . . . . . . . . . . . . . . . . 118
1
SECTION 1
Unpack the printer
12 Unpack the printer
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NOTICE: Allow at least 7.62 cm (3 in.) clearance on the right side of the printer for the cooling
fan to function properly.
Select a well ventilated location for your printer that provides room for the trays, cover, and
doors. Choose a firm, level surface away from direct airflow and temperature extremes.
Remove all items from the box. Make sure you have the following items:
• Setup diagram
• Printer with one 250-sheet tray
•Power cord
• Print cartridge (shipped inside printer, wrapped in packaging)
• Owner’s Manual
• Drivers and Utilities CD
• Operator panel overlay (non-English only)
If any items are missing or damaged, contact Dell at www.support.dell.com for assistance.
Save the carton and packing material in case you need to repack the printer.
Owner’s Manual
Power cord
Drivers and
Utilities
CD
Operator
panel overlay
250-sheet tray
Setup diagram
2
SECTION 2
Install the optional
drawer
14 Install the optional drawer
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CAUTION: If you are adding an optional drawer sometime after setting up the
printer, be sure to turn the printer off, unplug the power cord, and disconnect all
cables from the back of the printer before completing these tasks.
To increase paper capacity, you can purchase one optional 250-sheet drawer or one optional
500-sheet drawer. A drawer consists of a base and a tray.
If you ordered an optional drawer, follow the instructions below to install it.
1 Remove all packing material and tape from the base.
2 Pull the tray out of the base.
Remove any packing material and tape from the tray.
3 Grasp the base on each side at opposite corners and move it to the location selected
for the printer.
4 Reinstall the tray. Push it fully into the printer.
3
SECTION 3
Prepare the printer
Positioning the printer
Raising the paper rest
Attaching an operator panel overlay
16 Prepare the printer
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Positioning the printer
Once you have selected a location and positioned an optional drawer (if you have one), you
are ready to position the printer.
NOTE: If you have optional memory to install, leave clearance on the left side of the printer.
Lift the printer by the recessed handholds on both sides, and place it on the table or
optional drawer.
To position the printer on an optional drawer:
1 Align the tabs, slots, and connector on the drawer with the underside of the printer.
2 Lower the printer into place. Make sure it is seated securely on the drawer.
Slot
Tab
Connector
Handhold
Prepare the printer 17
Raising the paper rest
The paper rest holds printed jobs at an angle to keep them from sliding out of the output
bin. Pull the paper rest forward to raise it.
18 Prepare the printer
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Attaching an operator panel overlay
If English is not your preferred language and your printer shipped with an operator panel
overlay, attach the overlay that has the appropriately translated light and button names:
1 Peel the protective backing off the overlay.
2 Align the holes in the overlay with the lights and buttons on the operator panel, and
then press the overlay into place.
4
SECTION 4
Install optional
memory cards
Removing the side cover
Removing the shield
Installing a memory card
Reattaching the shield
Reattaching the side cover
20 Install optional memory cards
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CAUTION: If you are installing memory cards sometime after setting up the
printer, turn the printer off and unplug the power cord before continuing.
NOTE: Memory options designed for other Dell printers may not work with your printer.
Your printer has two memory connectors for optional memory cards. You can install any
combination of printer memory and flash memory cards in the connectors. However, the
printer only recognizes one flash memory card at a time.
You need a small Phillips screwdriver to install memory cards.
Removing the side cover
1 Open the upper front door and the multipurpose feeder door.
2 Firmly press on the two tabs simultaneously to free them from their slots.
Install optional memory cards 21
3 Slide the side cover off of the back of the printer as you swing it out to remove it.
4 Set the cover aside.
Tab
Tab
22 Install optional memory cards
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Removing the shield
1 Loosen the six screws.
Do not remove them completely.
2 Slide the shield to the left until the screws fit into the keyholes on the cover.
3 Pull the shield straight out, and set it aside.
Screw in
keyhole
Install optional memory cards 23
Installing a memory card
Follow the instructions in this section to install either a printer memory card or a flash
memory card. Memory cards must have 100-pin connectors.
NOTICE: Memory cards are easily damaged by static electricity. Touch something metal on the
printer before you touch a card.
1
Unpack the memory card.
Avoid touching the connection points along the edge of the card. Save the packaging.
2 Push open the latches on both sides of the memory connector you want to use.
3 Align the notches on the card with the notches on the connector.
4 Push the memory card firmly into the connector until the latches on either end of the
connector snap into place.
It may require some force to fully seat the card.
5 Make sure each latch fits over the notch on the end of the card.
Latch
Notch
Notch
24 Install optional memory cards
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Reattaching the shield
After installing your memory cards, you must reattach the shield.
1 Align the six keyholes on the shield with the six screws on the system board.
2 Press the shield against the system board, and then slide the shield to the right.
3 Tighten the six screws.
Install optional memory cards 25
Reattaching the side cover
1 Align the three rear tabs on the side cover with the corresponding slots on the printer.
2 Guide the tabs on the top, bottom, and front of the cover into their corresponding
slots.
The top and front tabs snap into place.
3 Close the upper front door and the multipurpose feeder door.
Make sure both doors snap closed on both sides.
26 Install optional memory cards
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5
SECTION 5
Install printer
supplies
Removing the packaging
Installing the print cartridge
28 Install printer supplies
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Removing the packaging
1 Open the upper front door.
2 Grasp the print cartridge by the handle. Lift the cartridge out of the printer.
Finger grips
Handle
Install printer supplies 29
3 Remove the packaging material from the cartridge.
Retain the packaging material.
NOTICE: Do not touch the photoconductor drum on the bottom of the print cartridge.
30 Install printer supplies
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Installing the print cartridge
1 Hold the print cartridge by the handle and gently shake it to distribute the toner.
2 Install the print cartridge:
a Grasp the print cartridge by the handle.
b Align the tabs on each side of the print cartridge with the slots on each side of the
print cartridge cradle.
c Slide the print cartridge into the printer until it snaps into place.
3 Close the upper front door.
Make sure the door snaps closed on both sides, or the printer will not function
properly.
6
SECTION 6
Load paper
Loading the trays
Loading the multipurpose feeder
32 Load paper
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Your printer has a standard tray with a capacity of 250 sheets. You can increase the total
printer sheet capacity (including the multipurpose feeder) to either 600 or 850 sheets if you
install one of the optional drawers.
The following table includes supported print media sizes and types, and page numbers
where you can find loading instructions.
Source Capacity Sizes
supported
Types
supported
Go to
page...
Tray 1 250 A4, A5, JIS B5,
folio, letter,
legal, executive,
statement
Paper,
paper labels,
transparencies
33
Optional
250-sheet tray
250 A4, A5, JIS B5,
folio, letter,
legal, executive,
statement
Paper only 33
Optional
500-sheet tray
500 A4, JIS B5, folio,
letter, legal,
executive
Paper only 33
Multipurpose
feeder
100 A4, A5, B5,
folio, letter,
legal, executive,
statement
Paper, envelopes,
labels,
transparencies,
card stock
37
Load paper 33
Loading the trays
Follow these instructions to load the standard tray and any optional tray.
1 Remove the tray.
NOTE: The length guide on an optional 500-sheet tray is shaped differently than the length
guide on the other trays, but the function is the same.
2
If you are loading an optional 500-sheet tray, open the cover.
Optional 250-sheet tray
Cover
Length
guide
Optional 500-sheet tray
34 Load paper
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3 Press the metal plate down.
NOTE: For any tray but the optional 500-sheet tray, the length guide extends beyond the end of
the tray molding.
4
Squeeze the width guide tab and the width guide together, and then slide the guide all
the way to the right.
5 Squeeze the length guide tab and the length guide together, and then fully extend the
guide.
Length guide tab
Width guide tab
Load paper 35
6 Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the print media. Straighten the edges of the stack on a level
surface.
NOTE: When you load the tray, do not exceed the maximum stack height indicated by the stack
height indicator. Overfilling the tray may cause jams.
7
Place the print media against the left side of the tray, with the print side down and
facing the front of the tray.
Do not load bent or wrinkled print media.
8 Tuck the corner of the print media under the metal stop.
Metal stop
Stack
height
indicator
36 Load paper
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9 Squeeze the width guide tab and the width guide together, and then slide the guide to
the edge of the print media.
10 Squeeze the length guide tab and the length guide together, and then slide the guide
to the edge of the print media.
11 If you are loading an optional 500-sheet tray, close the cover.
12 Reinstall the tray. Push it fully into the printer.
Load paper 37
Loading the multipurpose feeder
The multipurpose feeder can be used in two ways:
• You can load a single type and size of print media such as letterhead in the
multipurpose feeder and then use it like any standard paper tray.
• You can use it when you need to print a small quantity of a specific type or size of
media, such as transparencies. The printer then prompts you to load the appropriate
print media before it prints.
Use the following instructions to load the multipurpose feeder.
1 Use the finger grips to pull the door open.
2 Pull out the extension.
Finger grip
38 Load paper
www.dell.com/supplies | support.dell.com
3 Unfold the extension.
4 Slide the width guide all the way to the right.
5 Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the print media. Straighten the edges of the stack on a level
surface.
NOTE: When you load the multipurpose feeder, do not exceed the maximum stack height
indicated by the stack height limiter. Overfilling the feeder may cause jams.
Load paper 39
6 Place the print media against the left side of the multipurpose feeder, with the print
side up and facing into the multipurpose feeder.
7 Push the print media forward, but do not force it.
8 Slide the width guide until it lightly touches the stack of print media.
Refer to the Dell Workgroup Laser Printer S2500 User’s Guide
(Start →Programs → Dell Printers →Dell Laser Printer S2500 → User’s Guide) for
additional information on loading different types of media such as letterhead,
transparencies, card stock, and envelopes.
Stack
height
limiter
40 Load paper
www.dell.com/supplies | support.dell.com
7
SECTION 7
Setting up for local
printing
Turning on the printer
Software overview
Installing printer drivers
42 Setting up for local printing
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A local printer is a printer attached to your computer using a USB or parallel cable. If your
printer is attached to a network instead of your computer, skip this step and go on to "Setting
up for network printing" on page 55.
All Microsoft® Windows® operating systems support parallel connections. However, only
the Windows 98 SE, Windows Me, Windows 2000, and Windows XP operating systems
support USB connections.
Some UNIX® and Linux computers also support USB connections. Refer to your computer
operating system documentation to see if your system supports USB.
To attach the printer to a computer:
1 Make sure the printer, computer, and any other attached devices are turned off and
unplugged.
2 Connect the printer to the computer using a USB or parallel cable, but do not use
both.
• A USB port requires a USB cable. Be sure to match the USB symbol on the cable
to the USB symbol on the printer.
Plug the other end of the cable into a USB port on the back of the computer, not
the USB keyboard.
• A parallel port requires an IEEE-1284 compliant parallel cable.
Parallel port
USB port
Setting up for local printing 43
Turning on the printer
1 Plug one end of the printer power cord into the socket at the back of the printer and
the other end into a properly grounded outlet.
2 Turn on the computer and the printer.
All the operator panel lights cycle while the printer warms up.
After the printer completes its internal tests, only the Ready/Data light is on,
indicating the printer is ready to receive jobs.
If the Error light is on, make sure the printer cover is closed. If the lights do not come
on at all, make sure the power cord is firmly plugged in.
Software overview
Use the Drivers and Utilities CD that came with your printer to install a combination of
software applications, depending on your operating system.
Operating
System
Status
Monitor
Printing
Status
Window
Dell
Toner
Re-order
Window
Local
Printer
Setup
Utility
Dell
Printer
Software
Uninstall
Driver
Profiler
Windows 95,
Windows 98,
Windows Me
YNNYYY
Windows NT
® 4.0
NNNYYY
44 Setting up for local printing
www.dell.com/supplies | support.dell.com
NOTE: If you purchased your printer and computer separately, you must use the
Drivers and
Utilities
CD to install these software applications.
Status Monitor
The Status Monitor alerts you when an error or warning occurs, for example, when the top
cover is open or toner is running low.
The Status Monitor launches when you send a print job to the printer and only appears on
the computer screen when an error or warning occurs.
Printing Status window
The Printing Status window displays the status of the printer (Printer Ready, Printer
Offline, and Error-Check Printer) and the name of the job when you send a job to print.
The Printing Status window also displays the level of toner so you can:
• Monitor the toner level for your printer.
•Click Order Toner to order replacement toner cartridges.
See "Toner Re-order window" on page 44 for more information.
Toner Re-order window
The Order Toner Cartridges dialog box can be launched from the Printing Status window,
the Programs window, or the desktop icon.
You can order toner by phone or from the Web.
1 Click Start →Programs → Dell Printers → Dell Laser Printer S2500 → Dell Toner
Re-Order Application.
The Order Toner Cartridges window appears.
2 If ordering from the Web:
a Choose your printer model from the drop-down list on the screen.
Windows 2000,
Windows XP
NYYYYY
Operating
System
Status
Monitor
Printing
Status
Window
Dell
Toner
Re-order
Window
Local
Printer
Setup
Utility
Dell
Printer
Software
Uninstall
Driver
Profiler
Setting up for local printing 45
b Enter your Dell printer Service Tag number in the field provided.
Your Service Tag number is located on your printer.
c Click Visit Dell’s cartridge ordering web site.
3 If ordering by phone, call the number that appears under the By Telephone heading.
Dell Local Printer Setup Utility
Use the Dell Local Printer Setup Utility to change and save printer settings not available
from the printer driver. When you change these settings, they remain in effect until you
make another selection and apply it, or until you restore the original printer settings (called
factory default settings). The settings are organized by menu, much like a printer operator
panel.
The Dell Local Printer Setup Utility is installed automatically on your computer when you
install the Dell printer driver. Click Start → Programs →Dell Printers → Dell Laser Printer
S2500 →Dell Local Printer Setup Utility.
Dell Printer Software Uninstall
Use the Uninstall software utility to remove any currently installed printer software or
printer objects. You can access the Uninstall software utility two ways:
1 Click Start → Settings → Printers.
a Select the printer object to uninstall, and then right-click the mouse.
b Select Dell Software Uninstall.
c Select the components to uninstall, and then click Next.
d Click Uninstall Now.
e Click OK when the uninstall is complete.
2 Click Start → Programs → Dell Printers → Dell Laser Printer S2500.
a Select Dell Printer Software Uninstall.
b Select the components to uninstall, and then click Next.
c Click Uninstall Now.
d Click OK when the uninstall is complete.
46 Setting up for local printing
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Driver Profiler
Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver
profile can contain a group of saved printer driver settings and other data for things such as:
• Print orientation and N-Up (document settings)
• Installation status of an output tray (printer options)
• User-defined paper sizes (custom papers)
• Simple text and watermarks
• Overlay references
• Font references
• Form associations
Installing printer drivers
A printer driver is software that lets your computer communicate with your printer.
If you purchased your Dell printer and computer together
The printer drivers and utilities described in the Software Overview are automatically
installed—you are ready to print!
If you purchased your Dell printer separately
To obtain all the features described in the Software Overview, use the Drivers and
Utilities CD to install them. Use the following table to find the instructions you need for
your operating system.
Computer operating system Go to
page ...
Windows XP 47
Windows 2000 48
Windows Me 49
Windows NT 4.x 50
Windows 98 51
Windows 95 52
Setting up for local printing 47
You need to complete Microsoft’s Plug and Play before installing the custom driver from
your Drivers and Utilities CD.
Using Windows XP with a USB or parallel cable
NOTE: Windows XP Professional requires that you have administrative access to install printer
drivers on your computer.
When you attached the cable and turned on the printer, the Found New Hardware Wizard
appeared on your computer screen.
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaaa1da.inf
selected in the Location column. Instead of D:\ you will see the letter of your
CD-ROM drive.
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed.
5 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
6 Select SETUP.EXE, and then click OK.
7 When the Dell Drivers and Utilities screen appears, click Install the printer for Use on
this Computer only (Personal Installation) to install the additional software for your
printer.
When all of the files are installed on your computer, the Congratulations screen
appears.
8 Click Print a Test Page to verify printer setup.
9 Click Finish when the test page prints successfully.
10 Close the Drivers and Utilities CD screen.
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Using Windows 2000 with a USB or parallel cable
When you attached the cable and turned on the printer and computer, the Found New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Select Specify a location only, and then click Next.
4 Browse to the location of the printer driver on the Drivers and Utilities CD.
D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is
the drive letter of your CD).
5 Click Open, and then click OK.
6 Click Next to install the driver that is displayed.
7 Click Finish when the software is installed.
8 When the Dell Drivers and Utilities screen appears, choose Install the printer for Use
on this Computer only (Personal Installation) to install the additional software for
your printer.
When all the files are installed on your computer, the Congratulations screen appears.
9 Click Print a Tes t Page to verify printer setup.
10 Click Finish when the test page prints successfully.
11 Close the Drivers and Utilities CD screen.
Setting up for local printing 49
Using Windows Me with a USB or parallel cable
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
If you attached a USB cable, you must install both a USB port driver and a custom print
driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD.
The Wizard automatically searches for the USB driver on the CD and installs it.
NOTE: If you are using a parallel cable, skip to step 3.
2
After the USB port driver is found, click Finish.
3 Select Automatic search for the best driver (recommended), and then click Next.
The wizard searches for a printer driver.
4 Select your printer and driver from the list on the screen, and then click OK. Use the
following table to identify the driver for your language.
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
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5 Use the default printer name (for example, Dell Laser Printer S2500) or type a unique
name for your printer, and then click Next.
6 A test page will print automatically. Click YES when the test page prints successfully.
7 Click Finish to complete the installation and close the wizard.
8 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
9 Select SETUP.EXE, and then click OK.
10 When the Dell Drivers and Utilities screen appears, click Install the printer for Use on
this Computer only (Personal Installation) to install the additional software for your
printer.
When all of the files are installed on your computer, the Congratulations screen
appears.
11 Close the Drivers and Utilities CD screen.
Using Windows NT with a parallel cable
NOTE: USB support is not available for Windows NT operating systems.
NOTE: You need administrative access to install printer drivers on your computer.
1
Insert the Drivers and Utilities CD.
2 Click Install the printer for Use on this Computer only (Personal Installation).
When all the files are installed on your computer, the Congratulations screen appears.
3 Click Finish to complete the installation and close the wizard. You are now ready to
print.
4 Close the Drivers and Utilities CD screen.
Setting up for local printing 51
Using Windows 98 with a USB or parallel cable
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
If you attached a USB cable, you must install both a USB port driver and a custom print
driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
NOTE: If you are using a parallel cable, skip to step 7.
2
Select Search for the best driver for your device (recommended), and then click Next.
3 Select CD-ROM drive only, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 When the USB port driver is installed, click Finish.
The wizard prompts you to search for new drivers.
6 Click Next to search for a printer driver.
7 Select Search for the best driver for your device (recommended), and then click Next.
8 Select Specify a location only and browse to the location of the printer driver on the
Drivers and Utilities CD.
Use the following table to identify the driver for your language.
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
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9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.
12 Use the default printer name (for example, Dell Laser Printer S2500) or type a unique
name for your printer, and then click Next.
13 Click Finish.
14 A test page will print automatically. Click YES when the test page prints successfully.
15 Click Finish to complete the installation.
16 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
17 Select SETUP.EXE, and then click OK.
18 When the Dell Drivers and Utilities screen appears, click Install the printer for Use on
this Computer only (Personal Installation) to install the additional software for your
printer.
If you are prompted to restart your computer, click Yes.
Otherwise, the Congratulations screen appears.
19 Close the Drivers and Utilities CD screen.
Using Windows 95 with a parallel cable
NOTE: USB support is not available for Windows 95 operating systems.
When you attached the parallel cable and turned on the printer and computer, the Update
Device Driver wizard appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
If a system-compatible driver is found on your operating system, the Wizard installs it.
If no compatible system driver is found on your operating system, click Other
Locations.
Setting up for local printing 53
2 Browse to the location of the printer driver on the Drivers and Utilities CD, and then
click
OK.
Use the following table to identify the driver for your language.
3 Highlight the appropriate driver, and then click Finish.
The Add Printer Wizard screen appears.
4 Use the default printer name (for example, Dell Laser Printer S2500), or type a unique
name for your printer.
5 Select whether or not to use this printer as the default printer.
6 Click Next.
7 Click Finish.
8 A test page will print automatically. Click YES when the test page prints successfully.
9 Click Finish to complete the installation. You are now ready to print.
10 You are prompted to insert the Drivers and Utilities CD. Click OK.
A dialog box asks for the file “lexdrvin.exe”.
11 Browse to the appropriate folder on the Drivers and Utilities CD (for example,
D:\Drivers\Win_9x\English).
12 Click OK.
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
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13 Click OK again.
All the necessary files are installed on your computer.
14 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
15 Select SETUP.EXE, and then click OK.
16 When the Dell Drivers and Utilities screen appears, click Install the printer for Use on
this Computer only (Personal Installation) to install the additional software for your
printer.
If you are prompted to restart your computer, click Yes.
Otherwise, the Congratulations screen appears.
17 Click Exit on the Drivers and Utilities CD screen.
8
SECTION 8
Setting up for network
printing
Software overview
Dell Printer Configuration Web Tool
Connecting the printer to the network
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Software overview
Use the Drivers and Utilities CD that came with your printer to install a combination of
software applications, depending on your operating system.
NOTE: If you purchased your printer and computer separately, you must use the
Drivers and
Utilities
CD to install these software applications.
Status Monitor
The Status Monitor alerts you when an error or warning occurs, for example, when the top
cover is open or toner is running low.
The Status Monitor launches when you send a print job to the printer and only appears on
the computer screen when an error or warning occurs.
Status Monitor Center
Use the Status Monitor Center to manage multiple Status Monitors.
• Double-click a printer name to open its Status Monitor, or select Run to open a Status
Monitor for a particular printer.
• Select View to change the appearance of the list of printers.
• Select Help to read the online Help.
Operating
System
Status
Monitor
Status
Monitor
Center
Dell
Toner
Re-order
Window
Local
Printer
Setup
Utility*
Print
Server
TCP/IP
Setup
Utility
Dell
Printer
Software
Uninstall
Driver
Profiler
Window
s 95,
Windows 98,
Windows Me
YNY YYY Y
Windows NT
4.0
NYY YYY Y
Windows
2000,
Windows XP
NYY YYY Y
* Available only on the computer on which it is installed.
Setting up for network printing 57
Printing Status window
The Printing Status window displays the status of the printer (Printer Ready, Printer
Offline, and Error-Check Printer) and the name of the job when you send a job to print.
The Printing Status window also displays the level of toner so you can:
• Monitor the toner level for your printer.
•Click Order Toner to order replacement toner cartridges.
See "Dell Toner Re-order Window" on page 57 for more information.
Dell Toner Re-order Window
The Order Toner Cartridges dialog box can be launched from the Printing Status window,
the Programs window, or the desktop icon.
You can order toner by phone or from the Web.
1 Click Start →Programs →Dell Printers →Dell Laser Printer S2500 →Dell Toner
Re-Order Application.
The Order Toner Cartridges window appears.
2 If ordering from the Web:
a Choose your printer model from the drop-down list on the screen.
b Enter your Dell printer Service Tag number in the field provided.
Your Service Tag number is located on your printer.
c Click Visit Dell’s cartridge ordering web site.
3 If ordering by phone, call the number that appears under the By Telephone heading.
Dell Local Printer Setup Utility
Use the Dell Local Printer Setup Utility to change and save printer settings not available
from the printer driver. When you change these settings, they remain in effect until you
make another selection and apply it, or until you restore the original printer settings (called
factory default settings). The settings are organized by menu, much like a printer operator
panel.
The Dell Local Printer Setup Utility is installed automatically on your computer when you
install the Dell printer driver. Click Start → Programs → Dell Printers → Dell Laser Printer
S2500 → Dell Local Printer Setup Utility. The Dell Local Printer Setup Utility only functions
with printers connected directly to the computer.
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Print Server TCP/IP Setup Utility
The Print Server TCP/IP Setup Utility lets you set up an IP address and other important IP
parameters. See "Assign an IP address" on page 62 for instructions on running the Print
Server TCP/IP Setup Utility.
Dell Printer Software Uninstall
Use the Uninstall software utility to remove any currently installed printer software or
printer objects. You can access the Uninstall software utility two ways:
1 Click Start → Settings → Printers.
a Select the printer object to uninstall, and then right-click the mouse.
b Select Dell Software Uninstall.
c Select the components to uninstall, and then click Next.
d Click Uninstall Now.
e Click OK when the uninstall is complete.
2 Click Start → Programs → Dell Printers → Dell Laser Printer S2500.
a Select Dell Printer Software Uninstall.
b Select the components to uninstall, and then click Next.
c Click Uninstall Now.
d Click OK when the uninstall is complete.
Setting up for network printing 59
Driver Profiler
Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver
profile can contain a group of saved printer driver settings and other data for things such as:
• Print orientation and N-Up (document settings)
• Installation status of an output tray (printer options)
• User-defined paper sizes (custom papers)
• Simple text and watermarks
• Overlay references
• Font references
• Form associations
Dell Printer Configuration Web Tool
The Dell Printer Configuration Web Tool, also known as the Printer Embedded Web
Server, lets you monitor the status of your network printer without leaving your desk. You
can view and/or change the printer configuration settings, monitor toner level, and when it
is time to order toner replacement cartridges, just click the Dell supplies link right from
your Web browser.
To launch the Dell Printer Configuration Web Tool, type the network printer IP address in
your Web browser, and the printer configuration appears on the screen.
Connecting the printer to the network
Use the table below for instructions on connecting your Dell S2500n printer to the network.
NOTE: Queue setup lets you share your network or non-network printer with multiple users
through the network or a server. If you don’t have access to a server, you can use the no-queue
setup to share your network printer with multiple users.
Attach your printer Go to
page...
Directly to the network with an Ethernet cable (no queue) 60
To a server (or other computer) with a parallel or USB cable 67
Directly to the network with an Ethernet cable (queue) 76
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Attaching directly to the network (no queue)
If you are sharing your network printer in a small workgroup environment and are not using
a server, use this method to attach your printer to the network. The no-queue method lets
you attach the printer to the user’s computer with a network cable so that multiple users
can connect to it.
In this section you will:
• Attach cables.
• Print and check the network setup page.
• Assign an IP address to the printer.
• Verify the IP settings.
• Install printer drivers on each client that needs to print to the new printer.
Attach cables
1 Make sure the printer is turned off and unplugged.
2 Plug one end of a standard category 5 cable into a LAN drop or hub, and the other end
into the Ethernet port (the top connector) on the back of the printer. The printer
automatically adjusts for the network speed.
Clients
Printer
Ethernet port
Setting up for network printing 61
3 Plug one end of the printer power cord into the socket at the back of the printer and
the other end into a properly grounded outlet.
4 Turn on the printer.
After the printer completes its internal tests, the Ready/Data light comes on.
If the operator panel lights do not come on when the printer is turned on, make sure
the power cord is firmly plugged in at the back of the printer and at the electrical
outlet.
If the printer is on but nothing prints, or if print jobs are not printing and the Error
light is on solid, make sure the toner cartridge is installed.
Print and check the network setup page
1 When the Ready/Data light is on solid, press and release Continue to print a menu
settings page and a network setup page.
2 Under the Standard Network Card heading on the network setup page, make sure
Status is Connected.
If Status is Not Connected:
– Make sure the Ethernet cable is firmly plugged into the back of the printer.
– Plug the Ethernet cable into another wall outlet.
3 If the IP address shows anything other than 0.0.0.0. (the factory default), the printer
has an IP address assigned and stored. Go to "Verify the IP settings" on page 66.
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Assign an IP address
Recommended method
If the printer is connected to a network which automatically supplies IP addresses (DHCP),
you do not need to use the Print Server TCP/IP Setup Utility available on the Drivers and
Utilities CD. Use the Dell Printer Configuration Web Tool to make printer configuration
changes. See "Dell Printer Configuration Web Tool" on page 59 for more information.
Alternate method
The Print Server TCP/IP Setup Utility is not available on the computer hard drive unless
the printer drivers and applications have been installed from the Drivers and Utilities CD. If
they have not been installed, you can run the TCP/IP utility directly from the CD.
The utility must be run from a computer attached to the same Subnet as the printer.
To run the utility:
1 When the Ready/Data light on the printer is on, press and release Continue to print a
menu settings page and a network setup page.
2 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD-ROM drive).
3 Double-click GUIcfgutil.exe to run the program.
If your computer
uses this language
Select the file from the list
(Replace the D:\ in the table with the letter of your
CD-ROM drive)
English D:\TCPIPSETUPUTILITY\ENGLISH\GUICFGUTIL.EXE
French D:\TCPIPSETUPUTILITY\FRENCH\GUICFGUTIL.EXE
German D:\TCPIPSETUPUTILITY\GERMAN\GUICFGUTIL.EXE
Italian D:\TCPIPSETUPUTILITY\ITALIAN\GUICFGUTIL.EXE
Spanish D:\TCPIPSETUPUTILITY\SPANISH\GUICFGUTIL.EXE
Setting up for network printing 63
The network setup page provides the hardware address of the printer. Use the numbers
as shown in the following example:
4 Enter the 12-digit number from your network setup page in the Print Server Physical
Address field and click Next.
5 If the network found the printer, enter the IP address, IP Netmask (or Subnet Mask),
and IP Default Gateway values desired and click Apply.
If the assignment was successful, you can access the printer using the Dell Printer
Configuration Web Tool (see page 59) and make any additional changes.
NOTE: Be aware of any changes made to the Subnet Mask or Default Gateway before using the
Dell Printer Configuration Web Tool. You may need to accommodate these changes when you
access the Web Tool.
You can also assign an IP address using BOOTP, a RARP server and telnet, or static ARP
entry and telnet.
Use BOOTP
BOOTP (Bootstrap Protocol) is an Internet standard protocol that lets users on a local area
network find their IP address. The BOOTP server, or a forwarding agent, must be attached
to the same IP subnet as the new printer.
The BOOTP method works like this: First, the printer broadcasts its presence on the
network. The BOOTP server hears the broadcast and recognizes the printer hardware
address. The BOOTP server replies, setting the IP address, netmask, and gateway in the
printer. To set the IP parameters using BOOTP:
1 Determine the hardware address of the printer. This is a 12-digit alphanumeric listed
as UAA on the network setup page. Use the number in the right column.
Use the Canonical
(MAC) number
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2 Configure the BOOTP server. Edit the BOOTP configuration file (normally
/etc/bootptab). This file is a collection of entries for each BOOTP client served by this
server.
An entry for a particular hardware address sets various IP parameters. The following is
an example of a typical entry:
net_printer:\
ht=ether:\
ha=000400123ABC:\
ip=192.168.2.0:\
sm=255.255.255.128:\
gw=192.168.0.0:\
hn:
The following table provides information about the parameters.
3 Make sure BOOTP is enabled. Check the network setup page.
4 Set up the printer host name in the computer. To do so, define the printer IP name
and address in the /etc/hosts file or on the name server. This address must match the
IP address. You may want to use a host name that is meaningful in your environment
(for example, a name that identifies the printer location).
Parameter Description
net_printer= Host name
ht=ether Hardware type (Ethernet)
ha=00400123ABC Hardware address
ip=192.168.2.0 IP address
sm=255.255.255.0 Netmask
gw=192.168.0.0 Gateway
hn: Sends the host name to the printer
and tells the printer to store it
Setting up for network printing 65
Use dynamic RARP server and telnet
RARP (Reverse Address Resolution Protocol) is another internet protocol that lets you set
your printer’s IP address.
To set the IP address, netmask, and gateway using a RARP server and telnet:
1 Determine the hardware address of the printer. Refer to the item labeled UAA on the
network setup page. Use the number in the right column.
2 Make sure RARP is enabled. Check the network setup page.
3 Set up the RARP server. Follow the instructions provided by your host operating
system. Use the hardware address from step 1.
4 Reset the printer. The printer sends a RARP request, and the server responds.
Turn the printer off, and then on again.
5 From a command prompt, use the telnet command to access the printer.
6 Follow the instructions that appear on the screen after entering the command to set
the netmask and gateway.
Use Static ARP entry and telnet
ARP (Address Resolution Protocol) is an Internet standard that assigns IP addresses to
network interface cards of workstations on a local area network. To set the IP address,
netmask, and gateway using static ARP entry and telnet:
1 Determine the hardware address of the printer. Refer to the item labeled UAA on the
network setup page. Use the number in the right column.
2 Add a static ARP entry for the IP address using the following:
– The hardware address from step 1.
– The dotted decimal form of the IP address, such as 192.168.2.0.
– The commands appropriate to the host operating system.
3 Use the telnet command to access the printer.
4 Follow the instructions that appear on the screen after entering the command to set
the printer IP address, netmask, and gateway.
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Verify the IP settings
1 Press and release the Continue button on the operator panel to print another network
setup page.
2 Look under the “TCP/IP” heading on the network setup page to make sure the IP
address, netmask, and gateway are what you expected.
3 Ping the printer and verify that it responds. For example, at a command prompt on a
network computer, type ping followed by the new printer IP address (for example,
192.168.0.11):
ping xxx.xxx.xxx.xxx
If the printer is active on the network, you will receive a reply.
Install printer drivers
1 Insert the Drivers and Utilities CD.
2 Click Install the printer on the Network.
3 Click One or more Client computers that will use this printer.
4 Enter your Administrator user name and password.
5 Specify which client computers are allowed to print to the new Dell Laser Printer
S2500n.
Browse or type each client’s computer name or IP address. You can specify as many
clients as you wish. If you wish to print to this printer, enter your computer’s IP
address as well.
6 When you are finished adding clients, click Next.
7 Select the software and documentation you want your users to have access to.
8 Select TCP/IP, and then click Next.
If your network also uses NetWare, select NetWare Systems as well.
9 Set the Port Type to Network TCP/IP Port.
10 Specify a port name that is meaningful in your environment. The port name
establishes a logical link between the printer and each client.
11 Enter the printer IP address, for example, 192.168.0.11.
12 Click Finish.
13 Print a test page to verify the driver is installed correctly.
Setting up for network printing 67
14 Click Finish to exit.
Now all of the clients connected to this printer can select this printer to print their jobs.
Attaching locally to a server
If you are connecting the printer with a USB cable or a parallel cable and want to share it
with multiple users, use this method to attach your printer to a server. In this section you
will:
• Attach cables.
• Complete the Microsoft Plug and Play Wizard.
• Set up the queue on the server.
• Install printer drivers for all clients connected to the server.
Attach cables
1 Make sure the printer is turned off and unplugged.
2 Connect the printer to the server (or other computer) using a USB or parallel cable.
Clients
Server
Printer
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• A USB port requires a USB cable. Be sure to match the USB symbol on the cable
to the USB symbol on the printer.
Plug the other end of the cable into a USB port on the back of the computer, not
the USB keyboard.
• A parallel port requires an IEEE-1284 compliant parallel cable.
3 Plug one end of the printer power cord into the socket at the back of the printer and
the other end into a properly grounded outlet.
4 Make sure the server is turned on.
5 Turn on the printer.
All the operator panel lights cycle while the printer warms up.
After the printer completes its internal tests, only the Ready/Data light is on,
indicating the printer is ready to receive jobs.
If the operator panel lights do not come on when the printer is turned on, make sure
the power cord is firmly plugged in at the back of the printer and at the electrical
outlet.
If the printer is on but nothing prints, or if print jobs are not printing and the Error
light is on solid, make sure the toner cartridge is installed.
USB port
Parallel port
Setting up for network printing 69
Complete Microsoft Plug and Play Wizard
When you turned on the printer and server, the Found New Hardware Wizard screen
appeared.
Use the table below to find instructions for the operating system on the server.
Using Windows XP with a USB or parallel cable
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaaa1da.inf
selected in the Location column. Instead of D:\ you will see the letter of your
CD-ROM drive.
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed.
5 Go to "Set up the queue on the server" on page 74.
Using Windows 2000 with a USB or parallel cable
1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Select Specify a location only, and then click Next.
Computer operating system Go to
page...
Windows XP 69
Windows 2000 69
Windows Me 70
Windows NT 4.x 71
Windows 98 72
Windows 95 73
Linux 74
Novell 74
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4 Browse to the location of the printer driver on the Drivers and Utilities CD.
D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is
the drive letter of your CD-ROM drive).
5 Click Open, and then click OK.
6 Click Next to install the driver that is displayed.
7 Click Finish when the software is installed.
8 Go to "Set up the queue on the server" on page 74.
Using Windows Me with a USB or parallel cable
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
If you attached a USB cable, you must install both a USB port driver and a custom print
driver.
1 Insert the Drivers and Utilities CD.
The Wizard automatically searches for the USB driver on the CD and installs it.
NOTE: If you are using a parallel cable, skip to step 3.
2 After the USB port driver is found, click Finish.
3 Select Automatic search for the best driver (recommended), and then click Next.
The wizard searches for a printer driver.
4 Select your printer and driver from the list on the screen, and then click OK. Use the
following table to identify the driver for your language.
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Setting up for network printing 71
5 Click Next to install the printer driver.
6 Click Next to complete installation.
7 Use the default printer name (for example, Dell Laser Printer S2500) or type a unique
name for your printer, and then click Next.
8 Click Finish to complete the installation and close the wizard.
9 Go to "Set up the queue on the server" on page 74.
Using Windows NT with a parallel cable
NOTE: USB support is not available for Windows NT operating systems.
NOTE: You need administrative access to install printer drivers on your computer.
1
Insert the Drivers and Utilities CD.
2 Click Install the printer for Use on this Computer only (Personal Installation).
When all the files are installed on your computer, the Congratulations screen appears.
3 Click Finish to complete the installation and close the wizard.
4 Go to "Set up the queue on the server" on page 74.
Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
72 Setting up for network printing
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Using Windows 98 with a USB or parallel cable
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
If you attached a USB cable, you must install both a USB port driver and a custom print
driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
NOTE: If you are using a parallel cable, skip to step 7.
2 Select Search for the best driver for your device (recommended), and then click Next.
3 Select CD-ROM drive only, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 When the USB port driver is installed, click Finish.
The wizard prompts you to search for new drivers.
6 Click Next to search for a printer driver.
7 Select Search for the best driver for your device (recommended), and then click Next.
8 Select Specify a location only and browse to the location of the printer driver on the
Drivers and Utilities CD.
Use the following table to identify the driver for your language.
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
Setting up for network printing 73
9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.
12 Use the default printer name (for example, Dell Laser Printer S2500) or type a unique
name for your printer, and then click Next.
13 Click Finish to complete the installation.
Using Windows 95 with a parallel cable
NOTE: USB support is not available for Windows 95 operating systems.
When you attached the parallel cable and turned on the printer and computer, the Update
Device Driver wizard appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
If a system-compatible driver is found on your operating system, the Wizard installs it.
If no compatible system driver is found on your operating system, click Other
Locations.
2 Browse to the location of the printer driver on the Drivers and Utilities CD, and then
click OK.
Use the following table to identify the driver for your language.
If your computer
uses this language
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
74 Setting up for network printing
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3 Highlight the appropriate driver, and then click Finish.
The Add Printer Wizard screen appears.
4 Use the default printer name (for example, Dell Laser Printer S2500), or type a unique
name for your printer.
5 Select whether or not to use this printer as the default printer.
6 Click Next.
7 You are prompted to insert the Drivers and Utilities CD. Click OK.
A dialog box asks for the file “lexdrvin.exe”.
8 Browse to the appropriate folder on the Drivers and Utilities CD (for example,
D:\Drivers\Win_9x\English).
9 Click OK.
10 Click OK again.
All the necessary files are installed on your computer.
11 Go to "Set up the queue on the server" on page 74.
Installing drivers in a Linux environment
Your printer supports Red Hat Linux versions 7.2, 7.3, and 8.0, and SuSE Linux 7.2, 7.3, and
8.0. Refer to the Unix/packages on the Drivers and Utilities CD for instructions on
installing your printer in a Linux environment.
Installing drivers in a Novell environment
Your printer supports Novell® NetWare® versions 3.x, 4.x, 5.x, and 6.x. For information on
using your printer in a Novell environment, refer to your Novell documentation.
Set up the queue on the server
1 Click Install the printer on the Network and then click Next.
2 Click On the Server or computer that will share the printer with other computers.
3 Select both options to install the software and the User’s Guide on the server, and then
click Next.
4 Click the box to share the printer on this server.
5 Create a share name you want to use for the PCL driver and the PostScript driver.
Make it an obvious name for clients to easily find when they are browsing for a shared
printer.
Setting up for network printing 75
6 Click Next.
7 Make sure “Choose an existing port for the printer connection” is selected.
8 Select the port that corresponds to the hardware port you used when you connected
the printer to the server (or other computer). For example, LPT1 represents the
parallel port on the server.
9 Click Finish.
10 Print a test page to verify the software is installed correctly.
11 Click Finish to exit.
Install printer drivers for all clients
If you are connecting clients to the server, run the Drivers and Utilities CD installer again:
1 Go to Start →Run →d:setup.exe (d: represents the CD drive).
2 Click Install the printer on the Network and then click Next.
3 Click One or more Client computers that will share the printer.
4 Click Next.
5 Enter your Administrator user name and password.
6 Specify which client computers are allowed to print to the new Dell Laser Printer
S2500n printer.
Browse or type each client’s computer name or IP address. You can specify as many
clients as you wish.
7 When you are finished adding clients, click Next.
8 Select the software or documentation you want your users to have access to.
9 Select the Universal Network Connection (UNC) port.
10 Type the port name:
\\Computer Name\PrinterShareName.
To find out the computer name, right-click My Computer →Properties →Network
Identification.
11 Click Finish.
NOTE: A print test page is unavailable in Windows NT.
12 Print a test page to verify the software is installed correctly.
76 Setting up for network printing
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Attaching directly to the network (queue)
If you are using a Microsoft or Novell server and want to control who prints to the network
printer, attach the printer through a print queue on a server. The queue setup lets you
control the printer in a central location.
In this section you will:
• Attach cables.
• Print and check the network setup page.
• Assign an IP address to the printer.
• Verify the IP settings.
• Set up the queue on the server.
• Install printer drivers for all clients connected to the server.
Attach cables
1 Make sure the printer is turned off and unplugged.
2 Plug one end of a standard category 5 cable into a LAN drop or hub, and the other end
into the Ethernet port (the top connector) on the back of the printer. The printer
automatically adjusts for the network speed.
Clients
Server
Printer
Ethernet port
Setting up for network printing 77
3 Plug one end of the printer power cord into the socket at the back of the printer and
the other end into a properly grounded outlet.
4 Turn on the printer.
After the printer completes its internal tests, the Ready/Data light comes on.
If the operator panel lights do not come on when the printer is turned on, make sure
the power cord is firmly plugged in at the back of the printer and at the electrical
outlet.
If the printer is on but nothing prints, or if print jobs are not printing and the Error
light is on solid, make sure the toner cartridge is installed.
Print and check the network setup page
1 When the Ready/Data light is on solid, press and release Continue to print a menu
settings page and a network setup page.
2 Under the Standard Network Card heading on the network setup page, make sure
Status is Connected.
If Status is Not Connected:
– Make sure the Ethernet cable is firmly plugged into the back of the printer.
– Plug the Ethernet cable into another wall outlet.
3 Find the IP address located under the TCP/IP heading. If the IP address equals 0.0.0.0,
wait a few minutes and print the network setup page again.
If the IP address still shows 0.0.0.0., go to "Assign an IP address" on page 62.
If the IP address shows anything other than 0.0.0.0. go to "Verify the IP settings" on
page 66.
78 Setting up for network printing
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Verify the IP settings
1 Look under the “TCP/IP” heading on the network setup page to make sure the IP
address, netmask, and gateway are what you expected.
2 Ping the printer and verify that it responds. For example, at a command prompt on a
network computer type ping followed by the new printer IP address (for example,
192.168.0.11):
ping xxx.xxx.xxx.xxx
If the printer is active on the network, you will receive a reply.
Set up the queue on the server
1 Insert the Drivers and Utilities CD, and then click Next.
2 Click Install the printer on the Network, and then click Next.
3 Click On the Server or computer that will share the printer with other computers,
and then click Next.
4 Select both options to install the software and the User’s Guide on the server, and then
click Next.
5 Click the box to share the printer on this server.
6 Create a share name you want to use for the PCL driver and the PostScript driver.
Make it an obvious name for clients to easily find when they are browsing for a shared
printer.
7 Click Next.
8 Select TCP/IP, and then click Next.
If your network also uses NetWare, click NetWare Systems as well.
9 Make sure “Choose an existing port for the printer connection” is selected.
10 Set the Port Type to Network TCP/IP Port.
11 Specify a port name. Make it an obvious name for clients to easily find when they are
browsing for a shared printer.
12 Enter the printer IP address, for example, 192.168.0.11.
13 Click Finish.
14 Print a test page to verify the software is installed correctly.
15 Click Finish to exit.
Setting up for network printing 79
Install printer drivers for all clients
If you are connecting clients to the server, run the Drivers and Utilities CD installer again:
1 Go to Start →Run →d:setup.exe (d: represents the CD drive).
2 Click Install the printer on the Network, and then click Next.
3 Click One or more Client computers that will share the printer.
4 Click Next.
5 Enter your Administrator user name and password.
6 Specify which client computers are allowed to print to the new Dell Laser Printer
S2500n printer.
Browse or type each client’s computer name or IP address. You can specify as many
clients as you wish.
7 When you are finished adding clients, click Next.
8 Select the software or documentation you want your users to have access to.
9 Select the Universal Network Connection (UNC) port.
10 Type the port name:
\\Computer Name\PrinterShareName.
To find out the computer name, right-click My Computer →Properties →Network
Identification.
11 Click Finish.
NOTE: A print test page is unavailable in Windows NT.
12 Print a test page to verify the software is installed correctly.
80 Setting up for network printing
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9
SECTION 9
Setting up for shared
printing
Point and print
Peer-to-peer
82 Setting up for shared printing
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You can share your new printer on the network using the Drivers and Utilities CD that
shipped with your printer (see "Set up the queue on the server" on page 74), or using
Microsoft’s point and print or peer-to-peer method. However, if you use one of the
Microsoft methods, you will not have all of the features, such as the status monitor and
other printer utilities, that are installed with the Drivers and Utilities CD.
To share a locally-attached printer on the network, you need to share the printer, and then
install the shared printer on network clients:
1 Click Start →Settings →Printers.
2 Select your Dell Laser Printer S2500.
3 Click File →Sharing.
4 Check the Shared as check box, and then type a name in the Shared Name text box.
5 Click Additional Drivers and select the operating systems of all network clients
printing to this printer.
6 Click OK.
If you are missing files, you are prompted to insert the server operating system CD.
To check that the printer was successfully shared:
• Make sure the printer object in the Printers folder shows it is shared. For example, in
Windows 2000, a hand is shown underneath the printer icon.
• Browse Network Neighborhood. Find the host name of the server and look for the
shared name you assigned to the printer.
Now that the printer is shared, you can install the printer on network clients using the point
and print method or the peer-to-peer method.
Setting up for shared printing 83
Point and print
This method is usually the best use of system resources. The server handles driver
modifications and print job processing. This lets network clients return to their programs
much faster.
If you use the point and print method, a subset of driver information is copied from the
server to the client computer. This is just enough information to send a print job to the
printer.
1 On the Windows desktop of the client computer, double-click Network
Neighborhood.
2 Locate the host name of the server computer, and then double-click the host name.
3 Right-click the shared printer name, and then click Install.
Wait for the driver information to copy from the server computer to the client
computer, and for a new printer object to be added to the Printers folder. The time this
takes varies, based on network traffic and other factors.
4 Close Network Neighborhood.
5 Print a test page to verify print installation.
6 Click Start → Settings →Printers.
7 Select the printer you just created.
8 Click File →Properties.
9 From the General tab, click Print Test Page.
When a test page prints successfully, printer installation is complete.
84 Setting up for shared printing
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Peer-to-peer
If you use the peer-to-peer method, the printer driver is fully installed on each client
computer. Network clients retain control of driver modifications. The client computer
handles the print job processing.
1 Click Start →Settings →Printers.
2 Click Add Printer to launch the Add Printer wizard.
3 Click Network Print Server.
4 Select the network printer from the Shared printers list. If the printer is not listed, type
the path of the printer in the text box.
For example: \\<server host name>\<shared printer name>
The server host name is the name of the server computer that identifies it to the
network. The shared printer name is the name assigned during the server installation
process.
5 Click OK.
If this is a new printer, you may be prompted to install a printer driver. If no system
driver is available, then you will need to provide a path to available drivers.
6 Select whether you want this printer to be the default printer for the client, and then
click Finish.
7 Print a test page to verify printer installation:
a Click Start →Settings →Printers.
b Select the printer you just created.
c Click File → Properties.
d From the General tab, click Print Test Page.
When a test page prints successfully, printer installation is complete.
10
SECTION 10
Configure paper trays
Dell Workgroup Laser Printer S2500
Dell Workgroup Laser Printer S2500n
86 Configure paper trays
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Dell Workgroup Laser Printer S2500
1 Launch the Dell Local Printer Setup Utility (Start → Programs → Dell Printers → Dell
Laser Printer S2500 →
Dell Local Printer Setup Utility).
2 Select your Dell Laser Printer S2500.
3 Click OK.
4 In the left column, click Paper.
5 In the right column, go to the Tray 1 section. Specify what size and type of media you
loaded into tray 1.
6 In the right column, go to the Tray 2 section. Specify what size and type of media you
loaded into tray 2.
7 On the Menu Bar, click Actions → Apply Settings.
8 Close the utility.
NOTE: If you change the size or type of media loaded into either tray, use the Local Printer
Setup Utility to reconfigure the tray.
9
Update your driver by following the instructions in the table.
If Update is unavailable, follow these steps:
a In the Available Options list, click 250-sheet tray or 500-sheet tray.
Windows XP 1 Click Start →Control Panel →Printers and Other Hardware →Printers
and Faxes.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Options) → Update (or Update Now).
4 Click OK →OK. Close the Printers folder.
Windows 2000
Windows NT 4.0
1 Click Start → Settings → Printers.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Options) → Update (or Update Now).
4 Click OK → OK. Close the Printers folder.
Windows Me
Windows 95/98
1 Click Start → Settings → Printers.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Features) → Update (or Update Now).
4 Click OK → OK. Close the Printers folder.
Configure paper trays 87
b Click Add.
c Click OK, and then close the Printers folder.
If Update Now is unavailable, follow these steps:
a In the Options list, find 250-sheet tray or 500-sheet tray.
b Change the setting from Not Installed to Installed.
c Click OK, and then close the Printers folder.
Dell Workgroup Laser Printer S2500n
Setting the paper size and type for the S2500n printer is done through the Dell Printer
Configuration Web Tool.
Use the following steps to change the S2500n printer paper size and type:
1 Type your network printer’s IP address in your Web browser.
NOTE: If you do not know what your printer’s IP address is, print a network setup page, which
lists the IP address.
2
When the Printer Status page appears, select Printer Settings in the left column.
3 Select Paper Menu from the Printer Settings page.
4 Select PAPER SIZE.
5 Select the paper size you have in each tray.
6 Click Submit.
7 Select Printer Settings in the left column.
8 Select Paper Menu from the Printer Settings page.
9 Select PAPER TYPE.
10 Select the paper type you have in each tray.
11 Click Submit.
88 Configure paper trays
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12 Update your driver by following the instructions in the table.
If Update is unavailable, follow these steps:
a In the Available Options list, click 250-sheet tray or 500-sheet tray.
b Click Add.
c Click OK, and then close the Printers folder.
If Update Now is unavailable, follow these steps:
a In the Options list, find 250-sheet tray or 500-sheet tray.
b Change the setting from Not Installed to Installed.
c Click OK, and then close the Printers folder.
Windows XP 1 Click Start →Control Panel →Printers and Other Hardware →Printers
and Faxes.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Options) → Update (or Update Now).
4 Click OK →OK. Close the Printers folder.
Windows 2000
Windows NT 4.0
1 Click Start → Settings → Printers.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Options) → Update (or Update Now).
4 Click OK → OK. Close the Printers folder.
Windows Me
Windows 95/98
1 Click Start → Settings → Printers.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Features) → Update (or Update Now).
4 Click OK → OK. Close the Printers folder.
11
SECTION 11
Verify printer setup
Printing a menu settings page
90 Verify printer setup
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Printing a menu settings page
Print a menu settings page for a list of current printer settings.
1 When the Ready/Data light is on solid, press and release Continue to print the page.
2 On the menu settings page:
• Verify that the options you installed are correctly listed under “Installed Features.”
NOTE: When you add or remove the optional 250-sheet tray, remember to update the printer’s
configuration through your printer driver.
If an option you installed is not listed on the menu settings page, turn the printer
off, unplug the power cord, and reinstall the option.
• Verify that the amount of memory installed is correctly listed under “Printer
Information.” Verify that the paper trays are configured for the sizes and types of
paper you loaded.
For tips on successful printing, examples of common operator panel light sequences, ways
to improve print quality, solutions for printing problems, and instructions for replacing
supplies, refer to the Dell Workgroup Laser Printer S2500 User’s Guide on the Drivers and
Utilities CD (Start →Programs →Dell Printers →Dell Laser Printer S2500 →User’s
Guide).
Verify printer setup 91
3 Update your driver by following the instructions in the table. If the printer is on the
network, update the driver for each client.
If Update is unavailable, follow these steps:
a In the Available Options list, click 250-sheet tray or 500-sheet tray.
b Click Add.
c Click OK, and then close the Printers folder.
If Update Now is unavailable, follow these steps:
a In the Options list, find 250-sheet tray or 500-sheet tray.
b Change the setting from Not Installed to Installed.
c Click OK, and then close the Printers folder.
Windows XP 1 Click Start →Control Panel →Printers and Other Hardware →Printers
and Faxes.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Options) → Update (or Update Now).
4 Click OK →OK. Close the Printers folder.
Windows 2000
Windows NT 4.0
1 Click Start → Settings → Printers.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Options) → Update (or Update Now).
4 Click OK → OK. Close the Printers folder.
Windows Me
Windows 95/98
1 Click Start → Settings → Printers.
2 Right-click the Dell Laser Printer S2500 icon.
3 Click Properties → Device (or Features) → Update (or Update Now).
4 Click OK → OK. Close the Printers folder.
92 Verify printer setup
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Restoring factory defaults
You can make changes to printer settings or values by using the menus available through the
Printer Settings Configuration sheet, PJL commands, or the Local Printer Setup Utility. For
more information, see “Understanding the printer menus” in your User’s Guide for more
information.
Recommended method
Restore factory defaults through the Reset Factory Defaults menu item in the Utilities
Menu. See “Understanding the printer menus” in your User’s Guide for more information.
Alternate method
To restore the original printer settings (factory default settings):
1 Print a Printer Settings Configuration sheet. See “Understanding the printer menus”
in your User’s Guide for more information.
2 Turn off the printer.
3 Open the Top-Front cover on the printer.
4 Hold down the Continue and the Cancel buttons simultaneously while powering on
the printer. The LEDs on the printer will cycle.
5 Once the Error LED is on and the lights do not cycle, release the Continue and
Cancel buttons.
6 Close the Top-Front cover on the printer.
The printer factory defaults are restored.
To return to the Home menu, press and hold Cancel until all of the lights cycle. To exit the
menus, turn the printer off.
12
SECTION 12
Appendix
Contacting Dell
Limited Warranties and Return Policy
Dell Computer Corporation Ink and Toner Cartridges
Limited Warranties
Dell Software License Agreement
94 Appendix
www.dell.com/supplies | support.dell.com
Contacting Dell
To contact Dell electronically, you can access the following websites:
• www.dell.com
• support.dell.com (technical support)
• premiersupport.dell.com (technical support for educational, government, healthcare,
and medium/large business customers, including Premier, Platinum, and Gold
customers)
For specific web addresses for your country, find the appropriate country section in the table
below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and
codes provided in the following table. If you need assistance in determining which codes to
use, contact a local or an international operator.
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Website: support.euro.dell.com
E-mail: tech_be@dell.com
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support 02 481 92 88
Customer Care 02 481 91 19
Corporate Sales 02 481 91 00
Fax 02 481 92 99
Switchboard 02 481 91 00
Appendix 95
Canada (North York, Ontario)
International Access Code: 011
Online Order Status: www.dell.ca/ostatus
AutoTech (automated technical support) toll-free: 1-800-247-9362
TechFax toll-free: 1-800-950-1329
Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096
Customer Care (med./large business, government) toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096
Technical Support (med./large bus., government) toll-free: 1-800-387-5757
Sales (Home Sales/Small Business) toll-free: 1-800-387-5752
Sales (med./large bus., government) toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales 1 866 440 3355
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com
E-mail Support (portable computers):
den_nbk_support@dell.com
E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Technical Support 7023 0182
Customer Care (Relational) 7023 0184
Home/Small Business Customer Care 3287 5505
Switchboard (Relational) 3287 1200
Fax Switchboard (Relational) 3287 1201
Switchboard (Home/Small Business) 3287 5000
Fax Switchboard (Home/Small Business) 3287 5001
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
96 Appendix
www.dell.com/supplies | support.dell.com
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
E-mail: fin_support@dell.com
E-mail Support (servers):
Nordic_support@dell.com
Technical Support 09 253 313 60
Technical Support Fax 09 253 313 81
Relational Customer Care 09 253 313 38
Home/Small Business Customer Care 09 693 791 94
Fax 09 253 313 99
Switchboard 09 253 313 00
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Website: support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Home and Small Business
Technical Support 0825 387 270
Customer Care 0825 823 833
Switchboard 0825 004 700
Switchboard (calls from outside of France) 0499754000
Sales 0825 004 700
Fax 0825 004 701
Fax (calls from outside of France) 0499754001
Corporate
Technical Support 0825 004 719
Customer Care 0825 338 339
Switchboard 0155947100
Sales 0155947100
Fax 0155947101
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 97
Germany (Langen)
International Access Code: 00
Country Code: 49
City Code: 6103
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support 06103 766-7200
Home/Small Business Customer Care 0180-5-224400
Global Segment Customer Care 06103 766-9570
Preferred Accounts Customer Care 06103 766-9420
Large Accounts Customer Care 06103 766-9560
Public Accounts Customer Care 06103 766-9555
Switchboard 06103 766-7000
Greece
International Access Code: 00
Country Code: 30
Website: support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Technical Support 080044149518
Gold Technical Support 08844140083
Switchboard 2108129800
Sales 2108129800
Fax 2108129812
India Technical Support 1600 33 8045
Sales 1600 33 8044
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
98 Appendix
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Ireland (Cherrywood)
International Access Code: 16
Country Code: 353
City Code: 1
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Ireland Technical Support 1850 543 543
U.K. Technical Support (dial within U.K. only) 0870 908 0800
Home User Customer Care 01 204 4014
Small Business Customer Care 01 204 4014
U.K. Customer Care (dial within U.K. only) 0870 906 0010
Corporate Customer Care 1850 200 982
Corporate Customer Care (dial within U.K. only) 0870 907 4499
Ireland Sales 01 204 4444
U.K. Sales (dial within U.K. only) 0870 907 4000
Fax/SalesFax 01 204 0103
Switchboard 01 204 4444
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Home and Small Business
Technical Support 02 577 826 90
Customer Care 02 696 821 14
Fax 02 696 821 13
Switchboard 02 696 821 12
Corporate
Technical Support 02 577 826 90
Customer Care 02 577 825 55
Fax 02 575 035 30
Switchboard 02 577 821
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 99
Latin America Customer Technical Support (Austin, Texas,
U.S.A.)
512 728-4093
Customer Service (Austin, Texas, U.S.A.) 512 728-3619
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.) 512 728-4397
SalesFax (Austin, Texas, U.S.A.) 512 728-4600
or 512 728-3772
Luxembourg
International Access Code: 00
Country Code: 352
Website: support.euro.dell.com
E-mail: tech_be@dell.com
Technical Support (Brussels, Belgium) 3420808075
Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884
Corporate Sales (Brussels, Belgium) 02 481 91 00
Customer Care (Brussels, Belgium) 02 481 91 19
Fax (Brussels, Belgium) 02 481 92 99
Switchboard (Brussels, Belgium) 02 481 91 00
Mexico
International Access Code: 00
Country Code: 52
Customer Technical Support 001-877-384-8979
or 001-877-269-3383
Sales 50-81-8800
or 01-800-888-3355
Customer Service 001-877-384-8979
or 001-877-269-3383
Main 50-81-8800
or 01-800-888-3355
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
100 Appendix
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Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
Website: support.euro.dell.com
E-mail (Technical Support):
(Enterprise): nl_server_support@dell.com
(Latitude): nl_latitude_support@dell.com
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
Technical Support 020 674 45 00
Technical Support Fax 020 674 47 66
Home/Small Business Customer Care 020 674 42 00
Relational Customer Care 020 674 4325
Home/Small Business Sales 020 674 55 00
Relational Sales 020 674 50 00
Home/Small Business Sales Fax 020 674 47 75
Relational Sales Fax 020 674 47 50
Switchboard 0206745000
Switchboard Fax 0206744750
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Website: support.euro.dell.com
E-mail Support (portable computers):
nor_nbk_support@dell.com
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support 671 16882
Relational Customer Care 671 17514
Home/Small Business Customer Care 23162298
Switchboard 671 16800
Fax Switchboard 671 16865
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 101
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22
Website: support.euro.dell.com
E-mail: pl_support@dell.com
Customer Service Phone 57 95 700
Customer Care 57 95 999
Sales 5795999
Customer Service Fax 57 95 806
Reception Desk Fax 5795998
Switchboard 5795999
Portugal
International Access Code: 00
Country Code: 351
Website: support.euro.dell.com
E-mail: support.euro.dell.com/pt/en/emaildell/
Technical Support 707200149
Customer Care 800 300 413
Sales 800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
Fax 21 424 01 12
Puerto Rico General Support 1-800-805-7545
Singapore (Singapore)
International Access Code: 005
Country Code: 65
Technical Support toll-free: 800 6011 051
Customer Service (Penang, Malaysia) 604 633 4949
Transaction Sales toll-free: 800 6011 054
Corporate Sales toll-free: 800 6011 053
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
102 Appendix
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Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91
Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Home and Small Business
Technical Support 902 100 130
Customer Care 902 118 540
Sales 902 118 541
Switchboard 902 118 541
Fax 902 118 539
Corporate
Technical Support 902 100 130
Customer Care 902 118 546
Switchboard 91 722 92 00
Fax 91 722 95 83
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8
Website: support.euro.dell.com
E-mail: swe_support@dell.com
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support 08 590 05 199
Relational Customer Care 08 590 05 642
Home/Small Business Customer Care 08 587 70 527
Employee Purchase Program (EPP) Support 20 140 14 44
Fax Technical Support 08 590 05 594
Sales 08 590 05 185
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 103
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
Website: support.euro.dell.com
E-mail: swisstech@dell.com
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
Technical Support (Home and Small Business) 0844 811 411
Technical Support (Corporate) 0844 822 844
Customer Care (Home and Small Business) 0848 802 202
Customer Care (Corporate) 0848 821 721
Fax 0227990190
Switchboard 0227990101
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
Website: support.euro.dell.com
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
0870 908 0500
Technical Support (direct/PAD and general) 0870 908 0800
Global Accounts Customer Care 01344 373 186
Home and Small Business Customer Care 0870 906 0010
Corporate Customer Care 01344 373 185
Preferred Accounts (500–5000 employees)
Customer Care
0870 906 0010
Central Government Customer Care 01344 373 193
Local Government & Education Customer Care 01344 373 199
Health Customer Care 01344 373 194
Home and Small Business Sales 0870 907 4000
Corporate/Public Sector Sales 01344 860 456
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
104 Appendix
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U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status Service toll-free: 1-800-433-9014
AutoTech (portable and desktop computers) toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support toll-free: 1-800-624-9896
Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Support toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans) toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210
Business
Customer Service and Technical Support toll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Projectors Technical Support toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490
Dell Sales toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561
Software and Peripherals Sales toll-free: 1-800-671-3355
Spare Parts Sales toll-free: 1-800-357-3355
Extended Service and Warranty Sales toll-free: 1-800-247-4618
Fax toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-DELLTTY
(1-877-335-5889)
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 105
Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year,
three-year, or four-year limited warranty. To determine which warranty came with your hardware product(s), see
your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the
Caribbean.
Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—
Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, third-party software, or the reloading of software
• Non-Dell-branded and Solution Provider Direct products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered service tags or serial numbers
• Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S
RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
106 Appendix
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WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded
projectors lasts only ninety days. The limited warranty begins on the date of the packing slip or invoice. The
warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the
availability of limited warranties, at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell service tag number or order number available.
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
Individual Home Consumers: U.S. Only
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through
an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value Added Resellers
(VARs):
Technical Support and Customer Service 1-877-459-7298
Government and Education Customers:
Technical Support and Customer Service 1-877-459-7298
Dell-Branded Memory
1-888-363-5150
Appendix 107
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product
to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable
media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or
personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do
not receive the original part within thirty days, we will charge to your credit card the then-current standard price for
that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.
possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service agreement.
Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers, please refer to that
contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
108 Appendix
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What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this
limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited
warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most
expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR
FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE
CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach,
termination, or validity thereof, the relationships which result from this limited warranty (including, to the full
extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED
BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via
the Internet at www.arb-forum.com/ or via telephone at 1-800-474-2371). The arbitration will be limited solely to
the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each
of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be
obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision applies
only to individual home consumers and consumers who purchased through an employee purchase program. It does
not apply to small, medium, large, and global commercial customers or government, education, and healthcare
customers.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
purchased through an employee purchase program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we
offer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly
from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or
a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows:
• New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened software
still in its sealed package, excluding the products listed below, may be returned within thirty days from the
date on the packing slip or invoice. To return applications software or an operating system that has been
installed by Dell, you must return the entire computer. A different return policy applies to nondefective
products purchased through Dell's Software and Peripherals division by customers of our Small and Medium
Business divisions. Those products may be returned within thirty days from the date on the packing slip or
invoice, but a fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "Total
Satisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell |
EMC storage products, EMC-branded products, or enterprise software.
Appendix 109
• Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or
refurbished Dell-branded server and storage products may be returned within thirty days from the date on
the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts
may be returned within fourteen days of the date on the packing slip or invoice.
To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within
the return policy period applicable to the product you want to return. You must obtain a Credit Return
Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer
documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.
You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization
Number. You must also return the products to Dell in their original packaging, in as-new condition along with any
media, documentation, and all other items that were included in the original shipment, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during shipment.
Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—
Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, or the reloading of the software
• Non-Dell branded and Solution Provider Direct products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered service tags or serial numbers
• Products for which we have not received payment
110 Appendix
www.dell.com/supplies | support.dell.com
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR
PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS
WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS.
THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY
STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR
DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT
THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded
projectors lasts only ninety days. The limited warranty begins on the date of the packing slip or invoice. The
warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms
and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty
terms in place at the time of purchase will apply to your purchase).
Appendix 111
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell service tag number or order number available.
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable
media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or
personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties: We will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do
not receive the original part within thirty days, we will charge to your credit card the then-current standard price for
that part.
Individual Home Consumers; Home Office and Small
Business Customers:
Canada Only
Technical Support and Customer Service 1-800-847-4096
Medium, Large, and Global Commercial Customers;
Government, Education, and Healthcare Customers;
and Value Added Resellers (VARs):
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463
Government or Education Customers, or Individual
Home Consumers who purchased through an
Employee Purchase Program:
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463 (Extension 8221 for Individual
Consumers)
Dell-Branded Memory
1-888-363-5150
112 Appendix
www.dell.com/supplies | support.dell.com
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect.
We will also include a prepaid shipping container with each replacement part for your use in returning the replaced
part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please
refer to that contract for details on how to obtain service. Dell's service contracts can be found online at
www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with
one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or
invoice) for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this
limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited
warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most
expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR
FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE
CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach,
termination or validity thereof, the relationships which result from this limited warranty (including, to the full
extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED
BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via
the Internet at www.arb-forum.com/, or via telephone at 1-800-474-2371). The arbitration will be limited solely to
the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each
of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be
obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell’s website:
• For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
• For out-of-country transfers (outside of the original country of purchase), go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
Appendix 113
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463
(Corporate Commercial or Government customers).
"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to
30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer
who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the
date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or
credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject
to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought
the products under a written agreement with Dell, the agreement may contain different terms for the return of
products than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return
Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to
Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization
Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage
during shipment. You may return software for a refund or credit only if the sealed package containing the floppy
disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy
disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who
want to return, for refund or credit only, either application or operating system software that has been installed by
Dell, the whole system must be returned, along with any media and documentation that may have been included
in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to
products purchased through Dell's Software and Peripherals division. For those products, please instead refer to
Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and
Peripherals (Canada Only)").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party
software and peripheral products are covered by the warranties provided by the original manufacturer or publisher
only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for
specific warranty information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that
all of the products we offer work with any or all of the various models of Dell computers, nor do we test or
guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have
questions about compatibility, we recommend and encourage you to contact the third-party software and
peripheral product manufacturer or publisher directly.
114 Appendix
www.dell.com/supplies | support.dell.com
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as
the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which
limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product
documentation that accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,
you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the
date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not
include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return
Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original
manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment
or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be
unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product
must be returned with it.
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its
branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in
Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal
use, for a period of one year from the original purchase date. Products for which proper claims are made will, at
Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell
uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement
products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;
actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear
and tear.
Appendix 115
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee
period. The end user must always supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer, and details of symptoms and configuration
at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee
claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance
to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for
collection properly packed in original or equally protective packaging together with the details listed above and the
return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee
is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of
applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its
affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect
or consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights
resulting from other contracts concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/
Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
116 Appendix
www.dell.com/supplies | support.dell.com
Dell Computer Corporation
Ink and Toner Cartridges Limited Warranties
The following sections describe the limited warranty for ink and toner cartridges for the U.S., Canada, and Latin
America. Refer to the appropriate limited warranty accordingly.
Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)
Dell Computer Corporation warrants to the original purchaser of genuine Dell-branded toner cartridges that they
will be free from defects in material and workmanship for the life of the cartridge and that for genuine
Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on
the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without
charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your
return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace
the product because it has been discontinued or is not available, we will either replace it with a comparable
product or reimburse you for the cartridge purchase cost, at Dell’s sole option. This limited warranty does not
apply to ink or toner cartridges that have been refilled or improperly stored or due to problems resulting from
misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL’S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS,
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES
OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION
LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES
IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR
DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. DELL’S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL
IS RESPONSIBLE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
Appendix 117
Ink and Toner Cartridges Limited Warranty (Latin America Only)
Dell Computer Corporation warrants to the original purchaser of genuine Dell-branded toner cartridges that the
cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge.
For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free
from defects resulting from material or manufacturing process for one year beginning from the date of delivery.
If this product presents defects resulting from either material or manufacturing process, it will be replaced without
charge during the limited warranty period if returned to Dell.
In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In
Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the
cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to
choose between replacing it by a similar product or reimbursing you for the purchase cost.
This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from
misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments.
Dell’s liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the
period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the
substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or
otherwise transfer this product to a third party.
Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the
consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal
rules that may apply.
118 Appendix
www.dell.com/supplies | support.dell.com
Dell Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). By opening or breaking the seal on the Software packet(s),
installing or downloading the Software, or using the Software that has been preloaded or is
embedded in your computer, you agree to be bound by the terms of this agreement. If you
do not agree to these terms, promptly return all Software items (disks, written materials,
and packaging) and delete any preloaded or embedded Software.
You may use one copy of the Software on only one computer at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the computer.
Installation on a network server solely for distribution to other computers is not "use" if (but
only if) you have a separate license for each computer to which the Software is distributed.
You must ensure that the number of persons using the Software installed on a network
server does not exceed the number of licenses that you have. If the number of users of
Software installed on a network server will exceed the number of licenses, you must
purchase additional licenses until the number of licenses equals the number of users before
allowing additional users to use the Software. If you are a commercial customer of Dell or a
Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an
audit of your use of the Software during normal business hours, you agree to cooperate with
Dell in such audit, and you agree to provide Dell with all records reasonably related to your
use of the Software. The audit will be limited to verification of your compliance with the
terms of this agreement.
The Software is protected by United States copyright laws and international treaties. You
may make one copy of the Software solely for backup or archival purposes or transfer it to a
single hard disk provided you keep the original solely for backup or archival purposes. You
may not rent or lease the Software or copy the written materials accompanying the
Software, but you may transfer the Software and all accompanying materials on a
permanent basis if you retain no copies and the recipient agrees to the terms hereof. Any
transfer must include the most recent update and all prior versions. You may not reverse
engineer, decompile or disassemble the Software. If the package accompanying your
computer contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks
appropriate for your computer. You may not use the disks on another computer or network,
or loan, rent, lease, or transfer them to another user except as permitted by this agreement.
Appendix 119
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and
workmanship under normal use for ninety (90) days from the date you receive them. This
warranty is limited to you and is not transferable. Any implied warranties are limited to
ninety (90) days from the date you receive the Software. Some jurisdictions do not allow
limits on the duration of an implied warranty, so this limitation may not apply to you. The
entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the
price paid for the Software or (b) replacement of any disk not meeting this warranty that is
sent with a return authorization number to Dell, at your cost and risk. This limited warranty
is void if any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume responsibility
for selecting the Software to achieve your intended results and for the use and results
obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may
have others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.
120 Appendix
www.dell.com/supplies | support.dell.com
U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at 48
C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48
C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users
acquire the software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.
General
This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is
severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.
Index 121
Index
A
attaching an overlay, 18
attaching the printer
directly to the network (no
queue), 60
directly to the network
(queue), 76
locally, 67
C
connect the printer
Ethernet cable, 60, 76
parallel cable, 42, 67
power cable, 43, 68
USB cable, 42, 67
D
driver profiler, using, 46, 59
drivers, installing, 46
E
Ethernet cable,
connecting, 60, 76
I
installing
optional drawer, 13
optional memory cards, 19
printer drivers, 46
for all clients, 75, 79
on the network, 66
using Linux, 74
using Novell NetWare, 74
using Windows 2000, 48,
69
using Windows 95, 52, 73
using Windows 98, 51, 72
using Windows Me, 49,
70
using Windows NT, 50,
71
using Windows XP, 47, 69
toner cartridge, 30
IP address
setting manually
using BOOTP, 63
using RARP server and
telnet, 65
using static ARP entry and
telnet, 65
using the Print Server
TCP/IP Setup
Utility, 62
verifying, 66, 78
L
Linux, drivers, 74
loading paper
standard and optional trays, 33
local printer setup utility,
using, 45, 57
local printing, 42
M
memory cards, installing, 19
menu settings page,
printing, 90
N
network printing, 55
network, attaching to, 60, 76
non-queue printing, 59
Novell NetWare, using, 74
O
optional drawer, installing, 13
ordering supplies, 2
overlay, attaching, 18
122 Index
P
paper rest, 17
parallel cable, connecting, 42,
67
positioning the printer, 16
print server TCP/IP setup
utility, using, 58
printer
memory, 19
paper rest, 17
positioning, 16
turning on, 43, 68
unpack, 12
printer configuration Web
tool, using, 59
printer software uninstall,
using, 45, 58
printing
local, 41
menu settings page, 61, 77, 90
network, 41
network setup page, 61, 77
non-queue, 59
queue, 59
using a USB or parallel
cable, 67
printing status window,
using, 44, 57
Q
queue, printing, 59
S
safety information, 5
server
shared printing, 74
server, attaching locally to, 67
shared printing, 81
on a server, 74, 78
peer-to-peer, 84
point and print, 83
software applications
driver profiler, 46, 59
local printer setup utility, 45,
57
print server TCP/IP setup
utility, 58
printing status, 44, 57
status monitor, 44, 56
status monitor center, 56
toner re-order, 44, 57
uninstall, 45, 58
status monitor center,
using, 56
status monitor, using, 44, 56
supplies, ordering, 2
T
toner cartridge
installing, 30
toner re-order window,
using, 44, 57
toner, ordering, 2
trays, loading, 33
turning on the printer, 43, 68
U
uninstall software, 45, 58
unpacking, printer, 12
USB cable, connecting, 42, 67
W
warranty, 105
Web server, using, 59
Windows 95, drivers, 52
Windows 98, drivers, 72
Windows Me, drivers, 70
Windows NT, drivers, 71
www.dell.com/supplies | support.dell.com
www.dell.com/supplies | support.dell.com
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