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11 Problemen oplossen
Technische updateservice van Dell™. . . . . . . . . . . . . . . . . . . . . . 79
Dell Diagnostics (Dell-diagnostiek)
. . . . . . . . . . . . . . . . . . . . . . . 79
Wanneer u Dell Diagnostics (Dell-diagnostiek) moet gebruiken
. . . . . . 79
Dell Diagnostics (Dell-diagnostiek) starten vanaf de vaste schijf
. . . . . 80
Dell Diagnostics (Dell-diagnostiek) starten vanaf de Drivers and
Utilities media
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Hoofdmenu Dell Diagnostics (Dell-diagnostiek)
. . . . . . . . . . . . . . 81
Dell Support Utility (Dell-hulpprogramma)
. . . . . . . . . . . . . . . . . . . 83
Toegang verkrijgen tot de Dell Support Utility (Dell-hulpprogramma)
. . . 83
Op het pictogram Dell Support klikken
. . . . . . . . . . . . . . . . . . . 83
Op het pictogram Dell Support dubbelklikken.
. . . . . . . . . . . . . . . 83
Problemen met stations
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Problemen met het mediastation
. . . . . . . . . . . . . . . . . . . . . . 84
Als u de lade van het cd-, cd-rw-, dvd- of dvd+rw-station niet kunt
uitwerpen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Als u een vreemd schrapend of schurend geluid hoort
. . . . . . . . . . 85
Problemen met de vaste schijf
. . . . . . . . . . . . . . . . . . . . . . . 85
E-mail-, modem- en internetproblemen
. . . . . . . . . . . . . . . . . . . . . 85
Foutberichten
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Problemen met IEEE 1394-apparaten
. . . . . . . . . . . . . . . . . . . . . . 91
Toetsenbordproblemen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Problemen met extern toetsenbord
. . . . . . . . . . . . . . . . . . . . . 92
Onverwachte tekens
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Vastlopen en softwareproblemen
. . . . . . . . . . . . . . . . . . . . . . . . 93
De computer start niet op
. . . . . . . . . . . . . . . . . . . . . . . . . . 93
De computer reageert niet meer
. . . . . . . . . . . . . . . . . . . . . . 93
Een programma reageert niet meer of blijft crashen
. . . . . . . . . . . . 93
Er is een programma dat is ontwikkeld voor een eerdere versie van
het Microsoft
®
Windows
®
-besturingssysteem . . . . . . . . . . . . . . 93
Er verschijnt een blauw scherm
. . . . . . . . . . . . . . . . . . . . . . 93
Andere softwareproblemen
. . . . . . . . . . . . . . . . . . . . . . . . 94
Problemen met geheugen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
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