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6 Quick Reference Guide
Service Tag and Express Service Code
Microsoft Windows License Label
Service Tag and Microsoft
®
Windows
®
License
These labels are located on your computer.
Use the Service Tag to identify your computer when you
use
support.dell.com
or contact support.
Enter the Express
Service Code to direct
your call when
contacting support.
NOTE: The Microsoft
Windows License label has been redesigned with a hole, or
"security portal," as an increased security measure.
Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently
asked questions
Community — Online discussion with other
Dell customers
Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
Customer Care — Contact information, service call and
order status, warranty, and repair information
Service and support — Service call status and support
history, service contract, online discussions with
technical support
Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
Downloads — Certified drivers, patches, and software
updates
Notebook System Software (NSS)— If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, AMD™ processors,
optical drives, and USB devices. NSS is necessary for
correct operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
To download Notebook System Software:
1
Go to
support.dell.com
, select your region or business
segment, and enter your Service Tag.
2
Select
Drivers & Downloads
and click
Go
.
3
Click your operating system and search for the keyword
Notebook System Software
.
NOTE: The support.dell.com user interface may vary
depending on your selections.
What Are You Looking For? Find It Here
6


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