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8 Contents
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
General
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Mobile Broadband Network
. . . . . . . . . . . . . . . . . . . . . . . 101
ExpressCard Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Ensuring Sufficient Power for Your Computer
. . . . . . . . . . . . . . 104
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 105
No Sound From Integrated Speakers
. . . . . . . . . . . . . . . . . . . 105
No Sound From External Speakers
. . . . . . . . . . . . . . . . . . . . 105
No Sound From Headphones
. . . . . . . . . . . . . . . . . . . . . . . 106
Touch Pad or Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . 106
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 106
If the Display Is Blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . 106
If the Display Is Difficult to Read
. . . . . . . . . . . . . . . . . . . . . 107
If Only Part of the Display is Readable
. . . . . . . . . . . . . . . . . . 107
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . . . . 108
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . 110
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . . 111
Using Microsoft
Windows XP System Restore . . . . . . . . . . . . . . 111
Using Dell PC Restore by Symantec
. . . . . . . . . . . . . . . . . . . 112
Using the Operating System CD
. . . . . . . . . . . . . . . . . . . . . . 114
12 Adding and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 117
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Recommended Tools
. . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Turning Off Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . 117
Before Working Inside Your Computer
. . . . . . . . . . . . . . . . . . 118
PD598a01.book Page 8 Monday, February 6, 2006 2:24 PM
8


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