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Ondersteuningshulpmiddelen gebruiken
Probleemoplosser voor
hardware
Als een apparaat niet wordt ontdekt tijdens het
installeren van het besturingssysteem of wel
wordt ontdekt, maar verkeerd is geconfigureerd,
kunt u de Probleemoplosser voor hardware
gebruiken om de incompatibiliteit op te lossen.
U start de Probleemoplosser voor hardware als
volgt:
Klik op 1. Start
Help en ondersteuning.
Typ 2. probleemoplosser voor
hardware in het zoekveld en druk op
<Enter> om de zoekactie te starten.
Selecteer in de zoekresultaten de optie die 3.
het probleem het beste omschrijft en volg
de overige stappen om het probleem op te
lossen.
Dell Diagnostics
Als er zich een probleem met uw computer
voordoet, voert u eerst de controles uit die in
“Vastlopen en softwareproblemen” op pagina 44
worden beschreven en voert u Dell Diagnostics
(Dell-diagnostiek) uit voordat u contact met Dell
opneemt voor technische ondersteuning.
OPMERKING: Dell Diagnostics werkt alleen
op Dell-computers.
OPMERKING: De cd/dvd
Drivers and
Utilities
is optioneel en is mogelijk niet met
uw computer meegeleverd.
Zie de Technologiehandleiding van Dell
op uw harde schijf of op de Dell Support-
website op support.dell.com/manuals om de
configuratiegegevens voor uw computer door te
nemen. Ga na of het apparaat dat u wilt testen
in de systeemsetup wordt weergegeven en
actief is.
51


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