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NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores the software on your hard
drive to the state is was initially shipped. Any programs or les added after you received your computer—including data les such as
pictures, music, and videos—are permanently deleted.
Accessing Dell Factory Image Restore
CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers
installed after you received your computer. If possible, back up the data before performing Dell Factory Image Restore. Use Dell
Factory Image Restore only if other recovery methods fail.
After two failed attempts to boot the operating system, the boot sequence automatically attempts to perform system recovery options and
perform an automatic repair.
Starting Dell Factory Image Restore
NOTE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers
installed after you received your computer. If possible, back up the data before performing Dell Factory Image Restore. Use Dell
Factory Image Restore only if System Restore did not resolve your operating system problem.
1 Turn on or restart the computer.
2 When the DELL logo appears, press F8 a few times to access the Advanced Boot Options window.
NOTE
: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows
desktop; then, reboot your computer and try again.
3 Select Repair Your Computer.
The System Recovery Options window appears.
4 Select a keyboard layout and click or tap Next.
5 Log on to a local computer.
6 Select Dell Factory Image Restore or Dell Factory Tools > Dell Factory Image Restore (depending on the conguration of your
computer).
7 Click or tap Next.
The Conrm Data Deletion screen appears.
NOTE
: If you do not want to proceed with Dell Factory Image Restore, click or tap Cancel.
8 Select the check box to conrm that you want to continue reformatting the hard drive and restoring the system software to the
factory condition, then click or tap Next. The restore process begins and may take 20 or more minutes to complete.
9 When the restore operation is complete, click or tap Finish to restart the computer.
System Restore
CAUTION
: Backup data les regularly. System Restore does not monitor or recover your data les.
System Restore is a Microsoft Windows tool that helps you undo software changes to your computer without aecting your personal les
like documents, photos, emails, and so on.
Every time you install a software or device driver, your computer updates Windows system les to support the new software or device.
Sometimes, this may cause some unexpected errors. System Restore helps you restore the Windows system les to the state prior to the
installation of the software or device driver.
System Restore creates and saves restore points at regular intervals. You use these restore points (or create your own restore points) to
restore your computer’s system les to an earlier state.
Use system restore if changes to software, drivers or other system settingshave left your computer in an undesirable operating state.
Restoring your operating system
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