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The support categories provide exible pricing and varying degrees of customer involvement in issue resolution.
Solution Station oerings
Table 9. Solution Station oerings
Type Oerings
Warranty and ongoing care Extend warranty or service, contact
Dell Tech Concierge
Installations and setup Computer setup
Wireless network setup
Software installation
Windows operating system installation
Internal hardware upgrades
TV and home theater installation
Anti-virus installation
Internet and email setup
Computer accessories setup
Internet parental control setup
File transfer and data backup
Troubleshooting and repair Speed up your computer
Virus and spy-ware removal
Data recovery
Computer errors and troubleshooting
Network errors and troubleshooting
Quickset
Quickset is a suite of software applications that provide enhanced functionality to your Dell computer. It provides easy access to various
functions that would normally require several steps. Some of the features that you can access using Dell Quickset include:
Congure a wireless shortcut key.
Disable or enable battery charging.
Change the Fn key behavior.
NOTE
: Quickset may not be supported on all computers.
Installing Quickset
Quickset is preinstalled on a new Dell computer. If you need to reinstall Quickset, download it from the Dell support website at
www.dell.com/support .
NOTE
: If you restore your computer using PC Restore or a similar application, Quickset is restored as well.
Software and Applications 47
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