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Dell E310dw Manual

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Dell Printer | E310dw
User’s Guide
Regulatory Model: Dell E130dw
3Contents
Contents
Before You Use Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Definitions of Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1 Introduction to Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Front View and Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Dell Printer Hub (Windows
®
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Load and Print using the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Load and Print Paper in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot . . . . . . . . . . . . . . . .28
Load and Print on Thick Paper and Labels in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Load and Print on Envelopes in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Set the Check Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Unprintable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3 Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Before Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Print from Your Computer (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Basic Printing Methods (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Print a Document (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print Preview (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Change the Paper Size (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Change the Orientation of Your Print (Portrait or Landscape) (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Print Multiple Copies of the Same Document (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4 Contents
Change the Media Type (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Change the Resolution (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Change the Print Settings (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Improve Gray Printing (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Improve Pattern Printing (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Improve Thin Line (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Print as a Poster (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Print on Both Sides of the Paper (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Print as a Booklet (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Change the Paper Source (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Advanced Printing Methods (Windows
®
). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Print in Toner Save Mode (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Scaled Print (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Reverse Print (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Add a Watermark to the Printed Document (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Print the Date, Time and PC Login User Name on the Document (Header-Footer Print) (Windows
®
) . . . . . . . . . . .57
Use a Macro from Your Computer (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Adjust the Print Density (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Reduce Paper Curl (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Improve Toner Fixing (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Skip Blank Page (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Print Text in Black (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Save an Archive File of the Print Data (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Select a Print Profile (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Add a Print Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Delete a Print Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Change the Default Print Settings (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Print from Your Computer (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Print a Document (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5Contents
Set Print Options (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Print in Toner Save Mode (Macintosh). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Print Multiple Copies of the Same Document (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Print on Both Sides of the Paper (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Change the Paper Size (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Change the Orientation of Your Print (Portrait or Landscape) (Macintosh). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Reverse Print (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Flip Horizontally (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Scaled Print (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Change the Media Type (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Change the Resolution (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Reduce or Enlarge Document Layout (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Change the Paper Source (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Change the Graphic Quality (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Reduce Paper Curl (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Improve Toner Fixing (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Adjust the Print Density (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Skip Blank Page (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Monitor the Status of the Machine from Your Computer (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Adjust Print Settings from the Machine's Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cancel a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Change 2-Sided Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Auto Continue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Restore Printer Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Print the Internal Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Print a List of Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
4 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
6 Contents
Supported Basic Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Select Your Network Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Wired Network Connection Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Peer-to-Peer Printing Using TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Network Shared Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Wireless Network Connection Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Connected to a Computer with a Wireless LAN Access Point Router in the Network (Infrastructure Mode) . . . 83
Connected to a Wireless Computer without a Wireless LAN Access Point Router in the
Network (Ad-Hoc Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Learn to Use Network Management Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Learn about Network Management Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
What is Web Based Management? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Access Network Management Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Access Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Locate the Machine's Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Locate Network Settings When Using the Dell Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Locate Network Settings When Using Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Additional Methods of Configuring Your Dell Machine for a Wireless Network. . . . . . . . . . . . 87
Before Configuring Your Dell Machine for a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Configure Your Machine for a Wireless Network Using the One Push Method of
Wi-Fi Protected Setup
™
(WPS) or AOSS
™
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
How to Configure Your Wireless Network Using the One Push Method of WPS or AOSS
™
. . . . . . . . . . . . . . . . . . . .88
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup
™
(WPS) . . . . . . . .88
Two Wireless Network Connection Types Using the PIN Method of Wi-Fi Protected Setup
™
(WPS) . . . . . . . . . . .89
How to Configure Your Wireless Network Using the PIN Method of Wi-Fi Protected Setup
™
(WPS) . . . . . . . . . . 90
Configure Your Machine for a Wireless Network in Ad-Hoc Mode (For IEEE 802.11b/g/n) . . . . . . . . . . . . . . . . . . . . . . . .91
Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID . . . . . . . . . . . . . . . . . . . . . . . .91
Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using an Existing SSID . . . . . . . . . . . . . . . . . . . .92
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . . . . . . . . . . . . . 93
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Use Wi-Fi Direct
™
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
7Contents
Print from Your Mobile Device Using Wi-Fi Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Mobile Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Configure Your Wi-Fi Direct Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Advanced Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Print the Network Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Technical Information for Advanced Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Additional Network Settings for Windows
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Before Configuring Additional Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Use Web Services to Install Drivers Used for Printing (Windows Vista
®
, Windows
®
7 and Windows
®
8) . . . . . . 103
Use Web Services to Uninstall Drivers Used for Printing (Windows Vista
®
, Windows
®
7 and Windows
®
8) . . . 104
Install Drivers Used for Printing for Infrastructure Mode When Using Vertical Pairing
(Windows
®
7 and Windows
®
8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Install Drivers Used for Printing for the Wi-Fi Direct Network When Using Vertical Pairing (Windows
®
8.1) . . .105
Available Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Other Ways to Configure the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configure the IP Address Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Configure the IP Address Using BOOTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Configure the IP Address Using RARP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Configure the IP Address Using APIPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configure the IP Address Using ARP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Reset the Network Settings to the Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Print the WLAN Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Wireless LAN Report Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Network Menu on the Dell Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Ethernet (Wired Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Wired Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
WLAN Assistant (Wireless Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Setup Wizard (Wireless Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
WPS/AOSS™ (Wireless Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
8 Contents
WPS w/PIN Code (Wireless Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
WLAN Status (Wireless Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Set to Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Wired Enable (Wired Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
WLAN Enable (Wireless Network Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Wi-Fi Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Network Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
5 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Lock the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
About Using Setting Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Set the Setting Lock Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Change the Setting Lock Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Turn Setting Lock On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Before Using Network Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Supported Security Protocols and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Security Methods for Sending Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Manage Your Network Machine Securely Using Web Based Management (Web Browser) . . . . . . . . . . . . . . . . . . . . .119
Send an Email Securely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Configure Email Sending Using Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Send an Email with User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Where Can I Find My Dell Machine's Network Settings? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
I Cannot Complete the Wireless Network Setup Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
My Dell Machine is Not Found on the Network During Printer Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
My Dell Machine Cannot Print over the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
My Dell Machine is not Found on the Network Even After Successful Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
9Contents
My Security Settings are not Working Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
I Want to Check that My Network Devices are Working Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Error and Maintenance Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Clear the Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Paper is Jammed in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Paper is Jammed at the Back of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Paper is Jammed inside the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Paper is Jammed in the 2-sided Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Improve the Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Machine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Check the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Check the Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Reset Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Network Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Settings Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
7 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Replace Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Learn About The Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Replace the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Learn About The Drum Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Replace the Drum Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Clean the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Clean the Corona Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Clean the Drum Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Clean the Paper Pick-up Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Check the Remaining Life of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Pack and Ship Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
10 Contents
8 Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Set Sleep Mode Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
About Deep Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Set Auto Power Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Set Continue Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Set Toner Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Set Quiet Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Menu Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Access Menus and Change Your Machine the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
9 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Print Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Supported Protocols and Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Computer Requirements Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
10 How to Enter Text on Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
11 Environmental Information Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Dell™ Technical Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Warranty and Return Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Additional documents for Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
SAFETY: Laser Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
SAFETY: General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
FCC Part68 comment, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
11Contents
Information regarding recycled paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Requisite for R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Additional information for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Printing With Mopria ™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
12 Contents
13
Before You Use Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Definitions of Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
14
15Before You Use Your Dell Machine
Before You Use Your Dell Machine
• Definitions of Notes
• Important Note
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result
in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
Important Note
• This product is approved for use in the country of purchase only. Do not use this product outside the country of
purchase as it may violate the wireless telecommunication and power regulations of that country.
• Windows Server
®
2003 in this document represents Windows Server
®
2003, Windows Server
®
2003 x64 Edition,
Windows Server
®
2003 R2 and Windows Server
®
2003 R2 x64 Edition.
• Windows Server
®
2008 in this document represents Windows Server
®
2008 and Windows Server
®
2008 R2.
• Unless otherwise specified, the screens in this manual are from Windows
®
7 and OS X v10.8.x. Screens on your
computer may vary depending on your operating system.
• Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product. Keep the
16 Before You Use Your Dell Machine
minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal
condition is noted.
• Ventilate well during extended operation or mass copying. It may affect the office air environment due to
odor such as ozone in a poorly ventilated room. Provide proper ventilation to ensure the comfortable and safe
environment.
• Connect this product to the LAN connection which is not subjected to over voltages.
• IT Power system (For Norway Only)
This product is also designed for IT power system with phase to phase voltage 230V.
17
Introduction to Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Front View and Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Dell Printer Hub (Windows
®
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
18
19Introduction to Your Dell Machine
Introduction to Your Dell Machine
• Front View and Back View
• Control Panel Overview
• Status Messages
• Dell Printer Hub (Windows
®
Only)
Front View and Back View
1. Control panel
2. Manual feed paper guide
3. Manual feed slot
4. Manual feed slot cover
5. Paper tray
6. Front cover
7. Face-down output tray
8. Back cover (Face-up output tray)
9. AC power connector
10. USB port
11. Network port
1
20 Introduction to Your Dell Machine
Control Panel Overview
1. LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
A four-level indicator shows the wireless signal strength if you are using a wireless connection.
2. Power On/Off Button
• Turn on the machine by pressing
.
• Turn off the machine by pressing and holding
. The LCD displays Shutting Down for a few seconds
before going off.
3. Network Button
Wi-Fi
Press the Wi-Fi button and launch the wireless installer on your computer. Follow the on-screen instructions to
set up a wireless connection between your machine and your network.
When the Wi-Fi light is on, your Dell machine is connected to a wireless access point. When the Wi-Fi light
blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
4. Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
Back
• Press to go back one level in the menu.
• Press to select the previous digit when setting numbers.
porq( + or - )
• Press to scroll through menus and options.
• Press to enter a number or to increase or decrease the number. Hold down p or q to scroll faster. When you
see the number you want, press OK.
21Introduction to Your Dell Machine
5. X (Cancel) Button
• Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
• Press to print any data remaining in the machine's memory.
• Press and hold X (Cancel) for about two seconds to cancel a print job.
Status Messages
Machine Status Message Meaning
Cooling Down
The machine is cooling down.
Wait for a few seconds until the inside of the machine has cooled down.
Cancel Printing
The machine is canceling the job.
Please Wait
The machine is warming up.
Printing
The machine is printing.
Ready
The machine is ready to print.
Sleep
In Sleep Mode (Power Save Mode), the machine acts as if it is turned off, but it can still
receive data. Receiving a print job will wake the machine and it will start printing.
Deep Sleep
In Deep Sleep Mode (lower power consumption than Sleep Mode), the machine acts as
if it is turned off, but it can still receive data. If the machine does not receive data for a
certain length of time while it is in Sleep Mode, it enters Deep Sleep Mode. Receiving a
print job will wake the machine and it will start printing.
Dell Printer Hub (Windows
®
Only)
This software allows you to print documents with cloud services. It also notifies you of the firmware/software
updates, printer status and toner level. For more information, open the program and click
on the top right of
the main window to see the FAQs.
22 Introduction to Your Dell Machine
23
Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Load and Print using the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Load and Print Paper in the Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Set the Check Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Unprintable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
24
25Paper Handling
Paper Handling
• Load and Print using the Paper Tray
• Load and Print Paper in the Manual Feed Slot
• Set the Check Size
Your Dell machine's Check Size setting causes the machine to display a message when you remove the paper tray
from the machine, asking if you changed the paper size.
• Unprintable Area
• Using Special Paper
Always test paper samples before purchasing them to ensure desirable performance.
Load and Print using the Paper Tray
• If the Check Paper setting is set to On and you pull the paper tray out of the machine, a message appears on the
LCD asking if you want to change the paper type and paper size. Change the paper size and paper type settings
if needed, following the on-screen instructions.
• When you load a different paper size in the tray, you must change the paper size setting in the machine or on
your computer at the same time.
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper.
Press the release levers to slide the paper guides.
2
26 Paper Handling
NOTE: For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out
the back of the paper tray. (Legal and Folio size paper are not available in some regions.)
3. Fan the stack of paper well.
4. Load paper with the printing surface
face down
in the paper tray.
NOTE: DO NOT load different types of paper in the paper tray at the same time. Doing this may cause the paper to
jam or misfeed.
5. Make sure the paper is below the "MAX" mark.
Overfilling the paper tray will cause paper jams.
27Paper Handling
6. Slowly push the paper tray completely into the machine.
7. Lift the flap to prevent paper from sliding off the output tray.
8. Send your print job to the machine.
NOTE: Change your print preferences in the Print dialog box before sending the print job from your computer.
28 Paper Handling
Load and Print Paper in the Manual Feed Slot
• Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot
• Load and Print on Thick Paper and Labels in the Manual Feed Slot
• Load and Print on Envelopes in the Manual Feed Slot
• Printing Problems
• Error and Maintenance Messages
Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the
Manual Feed Slot
When you load a different paper size in the tray, you must change the paper size setting in the machine or on your
computer at the same time.
1. Lift the flap to prevent paper from sliding off the face-down output tray.
2. Open the manual feed slot cover.
29Paper Handling
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
NOTE: Load paper into the manual feed slot with the printing surface facing up.
NOTE: Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may
not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
NOTE: Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual
feed slot. Repeat for each page that you want to print.
30 Paper Handling
Load and Print on Thick Paper and Labels in the Manual Feed Slot
When you load a different paper size in the tray, you must change the paper size setting in the machine or on your
computer at the same time.
1. Open the machine's back cover (the face-up output tray).
NOTE: The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. On the front of the machine, open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
31Paper Handling
NOTE: Load paper into the manual feed slot with the printing surface facing up.
NOTE: Pull the paper out completely if you must reload the paper into the manual feed slot.
NOTE: Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam.
NOTE: Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may
not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
NOTE: Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual
feed slot. Repeat for each page that you want to print.
7. Close the back cover (the face-up output tray) until it locks in the closed position.
Load and Print on Envelopes in the Manual Feed Slot
When you load a different paper size in the tray, you must change the paper size setting in the machine or on your
computer at the same time.
1. Open the machine's back cover (the face-up output tray).
NOTE: The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
32 Paper Handling
2. Pull down the two levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the manual feed slot cover.
4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller.
When you feel the machine pull it in, let go.
33Paper Handling
NOTE: Load the envelope into the manual feed slot with the printing surface facing up.
NOTE: Pull the envelope out completely when you reload the envelope into the manual feed slot.
NOTE: Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
NOTE: Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the
envelope may not be fed correctly, resulting in a skewed printout or a paper jam.
6. Send your print job to the machine.
NOTE: Change your print preferences in the Print dialog box before sending the print job from your computer.
Settings Options for Envelopes
Paper Size Com-10
DL
C5
Monarch
Media Type
Envelopes
Env. Thick
Env. Thin
7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that
you want to print.
8. When you have finished printing, return the two levers that you adjusted in former step back to their original
positions.
9. Close the back cover (the face-up output tray) until it locks in the closed position.
Set the Check Size
Your Dell machine's Check Size setting causes the machine to display a message when you remove the paper tray
from the machine, asking if you changed the paper size.
The default setting is On.
1. Press p or q to select the Paper Tray option, and then press OK.
2. Press p or q to select the Check Size option, and then press OK.
3. Press p or q to select the On or Off option, and then press OK.
34 Paper Handling
Unprintable Area
The figures below show maximum unprintable areas from the edges of the most commonly-used paper sizes. The
measurements may vary depending on the paper size or settings in the application you are using.
NOTE: Do not attempt to print into these areas; your output will not reflect anything in these areas.
Usage Document Size Top (1)
Bottom (3)
Left (2)
Right (4)
Print Letter 0.16 in. (4.23 mm) 0.16 in. (4.23 mm)
A4 0.16 in. (4.23 mm) 0.16 in. (4.23 mm)
Using Special Paper
Always test paper samples before purchasing them to ensure desirable performance.
• DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
• If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit
degraded performance.
Types of paper to avoid
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
35Paper Handling
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not covered
under any Dell warranty or service agreement.
36 Paper Handling
37
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Before Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Print from Your Computer (Windows
®
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Print from Your Computer (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Adjust Print Settings from the Machine’s Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
38
39Print
Print
• Before Printing
• Print from Your Computer (Windows
®
)
• Print from Your Computer (Macintosh)
• Adjust Print Settings from the Machine's Control Panel
Before Printing
Before attempting any printing operation, confirm the following:
• Make sure you have installed the printer driver.
• The instructions for printer driver are described based on PCL driver. Since the XPS printer driver is installed as
the default printer driver for Windows
®
8, the function may vary from the instructions on this user guide.
• For USB or network cable users: Make sure the interface cable is physically secure.
Firewall (Windows
®
)
If your computer is protected by a firewall and you are unable to network print, you may need to configure the
firewall settings. If you are using the Windows
®
Firewall and you installed the printer driver from the CD-ROM, the
necessary firewall settings have already been set. If you are using any other personal firewall software, see the User's
Guide for your software or contact the software manufacturer.
Print from Your Computer (Windows
®
)
• Basic Printing Methods (Windows
®
)
• Advanced Printing Methods (Windows
®
)
• Select a Print Profile (Windows
®
)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations.
• Change the Default Print Settings (Windows
®
)
When you change print settings from within a program, the changes apply only to the items you are printing in
that program, at that time. To select print settings to use for all of your Windows
®
programs, all the time, use
these steps to change the default print settings.
Basic Printing Methods (Windows
®
)
• Print a Document (Windows
®
)
• Print Preview (Windows
®
)
• Change the Paper Size (Windows
®
)
The Paper Size options offer a large selection of standard paper sizes.
• Change the Orientation of Your Print (Portrait or Landscape) (Windows
®
)
• Print Multiple Copies of the Same Document (Windows
®
)
• Change the Media Type (Windows
®
)
To achieve the best print results, the media being printed on should be selected in the driver. The machine
changes the way it prints depending on the selected media type.
• Change the Resolution (Windows
®
)
3
40 Print
You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the
longer it will take to print the document.
• Change the Print Settings (Windows
®
)
The Print Settings selection lets you choose the print resolution. As print quality and speed are related, the
higher the quality, the longer it takes to print the document.
• Improve Gray Printing (Windows
®
)
You can improve the image quality of a shaded area.
• Improve Pattern Printing (Windows
®
)
You can improve the pattern printing if printed fills and patterns are different from the fills and patterns you see
on your computer screen.
• Improve Thin Line (Windows
®
)
Use this option to improve the image quality of thin lines.
• Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows
®
)
• Print as a Poster (Windows
®
)
Enlarge your print size and print the document in poster mode.
• Print on Both Sides of the Paper (Windows
®
)
• Print as a Booklet (Windows
®
)
Use this option to print a document in booklet format using 2-sided printing. The document's pages will be
arranged according to the correct page number and will allow you to fold the print output at the center and read
the booklet pages numerically, without having to change the order of the printed pages.
• Change the Paper Source (Windows
®
)
Select a paper source setting that matches your print conditions or purpose.
Print a Document (Windows
®
)
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Paper Size drop-down list, and then select your paper size.
5. Click the Portrait or Landscape option to set the orientation of your printout.
NOTE: If your application software contains a similar layout feature, we recommend using the one in the
application.
6. Type the number of copies (1-999) you want in the Copies field.
7. Click the Media Type drop-down list, and then select the type of paper you are using.
8. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets, click
the Multiple Page drop-down list, and then select your options.
9. Change other printer settings if needed.
10. Click OK.
11. Complete your print operation.
41Print
Print Preview (Windows
®
)
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Select the Print Preview check box.
4. Change other printer settings if needed.
5. Click OK.
6. Click the proceed or next button in your application dialog box.
The PrintPreview viewer opens before printing starts.
7. Select the page(s) you want to print from the list in the Print Page field.
The print results will be displayed in the preview area. By default, all pages are selected. To print only some
pages, clear the check boxes for the pages you do not want to print.
NOTE: If the 2-sided / Booklet setting is selected in the printer driver, you cannot select the Print Page check box.
8. Click File , and then click Print to start printing.
Change the Paper Size (Windows
®
)
The Paper Size options offer a large selection of standard paper sizes.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Paper Size drop-down list, and then select your paper size.
4. Click OK.
5. Complete your print operation.
Create a Custom Paper Size (Windows
®
)
1. Do one of the following:
• (For Windows Server
®
2003)
Click Start > Printers and Faxes.
• (For Windows Vista
®
and Windows Server
®
2008)
Click
(Start) > Control Panel > Hardware and Sound > Printers.
• (For Windows
®
7 and Windows Server
®
2008 R2)
Click
(Start) > Devices and Printers.
• (For Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and
then click Control Panel. In the Hardware and Sound group, click View devices and printers.
• (For Windows Server
®
2012)
42 Print
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and
then click Control Panel. In the Hardware group, click View devices and printers.
• (For Windows Server
®
2012 R2)
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.
2. Right-click the Dell Printer E310dw icon, and then select Printer properties. If printer driver options appear,
select your printer driver.
3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
The printer driver dialog box appears.
NOTE: To configure the tray settings, click the Device Settings tab.
NOTE: To change the printer port, click the Ports tab.
4. Click the Paper Size drop-down list, and then select User Defined.
5. Type a name for this custom size in the Custom Paper Size Name field.
6. Specify the Width and Height values.
7. Click Save.
8. Click OK.
9. Click OK.
10. Close the printer properties dialog box.
Change the Orientation of Your Print (Portrait or Landscape) (Windows
®
)
Portrait Landscape
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Portrait or Landscape option to set the orientation of your printout.
NOTE: If your application software contains a similar layout feature, we recommend using the one in the
application.
4. Click OK.
5. Complete your print operation.
43Print
Print Multiple Copies of the Same Document (Windows
®
)
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Type the number of copies (1-999) you want in the Copies field.
4. Select the Collate check box, if needed.
Collate
When the Collate check box is selected, one complete copy of your document will be printed, and then reprinted
according to the number of copies you choose. If the Collate check box is not selected, then each page will be
printed according to the number of copies chosen before the next page of the document is printed.
5. Change other printer settings if needed.
6. Click OK.
7. Complete your print operation.
Change the Media Type (Windows
®
)
To achieve the best print results, the media being printed on should be selected in the driver. The machine changes
the way it prints depending on the selected media type.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Media Type drop-down list, and then select the media type you want to use.
Select this Media Type For this paper
Plain Paper Ordinary plain paper
Thin Paper Ordinary thin paper
Thick Paper Rough paper or thicker paper
Thicker Paper
Select this option if you have selected Thick Paper , and
toner smudges while printing.
Bond Paper Bond paper
Envelopes Envelopes
Env. Thick Select this option if the toner does not correctly stick to the
envelope when the Envelopes option is selected.
Env. Thin Select this option if the envelope is crumpled when the
Envelopes option is selected.
Recycled Paper Recycled paper
Label Label
4. Click OK.
5. Complete your print operation.
44 Print
Change the Resolution (Windows
®
)
You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it
will take to print the document.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Resolution drop down list and click the print resolution you want to use.
• 300 dpi
• 600 dpi
• HQ 1200
4. Click OK.
5. Complete your print operation.
Change the Print Settings (Windows
®
)
The Print Settings selection lets you choose the print resolution. As print quality and speed are related, the higher
the quality, the longer it takes to print the document.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Settings drop down list and click the print settings you want to use.
Option Description
Graphics This is the best mode for printing documents that contain
graphics.
Text This is the best mode for printing text documents.
Manual You can change the advanced settings manually.
4. To change more advanced settings such as brightness, contrast, and other settings, select Manual and click
Manual Settings....
45Print
5. Click OK.
6. Complete your print operation.
Improve Gray Printing (Windows
®
)
You can improve the image quality of a shaded area.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Settings drop-down list, select Manual , and then click the Manual Settings... button.
4. Select the Improve Gray Printing check box.
46 Print
5. Click OK to return to the printer driver window.
6. Click OK.
7. Complete your print operation.
Improve Pattern Printing (Windows
®
)
You can improve the pattern printing if printed fills and patterns are different from the fills and patterns you see on
your computer screen.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Settings drop-down list, select Manual , and then click the Manual Settings... button.
4. Select the Improve Pattern Printing check box.
5. Click OK to return to the printer driver window.
6. Click OK.
7. Complete your print operation.
Improve Thin Line (Windows
®
)
Use this option to improve the image quality of thin lines.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Settings drop-down list, select Manual , and then click the Manual Settings... button.
4. Confirm that the Improve Thin Line check box is selected.
5. Click OK to return to the printer driver window.
6. Click OK.
7. Complete your print operation.
47Print
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows
®
)
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Portrait or Landscape option to set the orientation of your printout.
NOTE: If your application software contains a similar layout feature, we recommend using the one in the
application.
4. Click the Multiple Page drop-down list, and then select the 2 in 1 , 4 in 1 , 9 in 1 , 16 in 1 , or 25 in 1 option.
5. Click the Page Order drop-down list, and then select your page order.
6. Click the Border Line drop-down list, and then select your border line type.
7. Change other printer settings if needed.
8. Click OK.
9. Complete your print operation.
Print as a Poster (Windows
®
)
Enlarge your print size and print the document in poster mode.
1. Select the print command in your application.
48 Print
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages , 1 in 3x3 Pages , 1 in 4x4 Pages , or 1
in 5x5 Pages option.
4. Select the Print cut-out line check box, if needed.
Print cut-out line
Prints a faint cut-out line around the printable area so that you can easily cut it out.
5. Change other printer settings if needed.
6. Click OK.
7. Complete your print operation.
Print on Both Sides of the Paper (Windows
®
)
• Select Letter, Legal, or Folio sized paper when using the automatic 2-sided printing function.
• Make sure the back cover is closed.
• If paper is curled, straighten it and put it back in the paper tray.
• Use regular paper or thin paper. DO NOT use bond paper.
• If the paper is too thin, it may wrinkle.
• When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print quality.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Portrait or Landscape option to set the orientation of your printout.
NOTE: If your application software contains a similar layout feature, we recommend using the one in the
application.
4. Click the 2-sided / Booklet drop-down list, and then select the 2-sided or 2-sided (Manual) option.
49Print
Option Description
2-sided (available only for certain models)
Automatically prints on both sides of the paper.
2-sided (Manual)
The machine prints all the even-numbered pages on one side
of the paper first. Then, the printer driver instructs you (with a
pop-up message) to reinsert the paper.
5. Click the 2-sided Settings button.
6. Select one of the options from the 2-sided Type menu.
When 2-sided is selected, four types of 2-sided binding are available for each orientation:
Option for Portrait Description
Long Edge (Left)
Long Edge (Right)
Short Edge (Top)
50 Print
Short Edge (Bottom)
Option for Landscape Description
Long Edge (Top)
Long Edge (Bottom)
Short Edge (Right)
Short Edge (Left)
7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters.
8. Change other printer settings if needed.
9. Click OK.
10. Do one of the following:
51Print
• For automatic 2-sided printing, click OK again, and then complete your print operation.
• For manual 2-sided printing, click OK again and follow the screen instructions.
If the paper is not feeding correctly, it may be curled. Remove the paper, straighten it, and put it back in the paper
tray.
Print as a Booklet (Windows
®
)
Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged
according to the correct page number and will allow you to fold the print output at the center and read the booklet
pages numerically, without having to change the order of the printed pages.
• Select Letter, Legal, or Folio sized paper when using the automatic 2-sided printing function.
• Make sure the back cover is closed.
• If paper is curled, straighten it and put it back in the paper tray.
• Use regular paper or thin paper. DO NOT use bond paper.
• If the paper is too thin, it may wrinkle.
• When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print quality.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Portrait or Landscape option to set the orientation of your printout.
NOTE: If your application software contains a similar layout feature, we recommend using the one in the
application.
52 Print
4. Click the 2-sided / Booklet drop-down list, and then select the Booklet or Booklet (Manual) option.
Option Description
Booklet (available only for certain models) Automatically prints as a booklet.
Booklet (Manual) Manually prints as a booklet.
5. Click the 2-sided Settings button.
6. Select the one of the options from the 2-sided Type menu.
There are two types of 2-sided binding directions available for each orientation:
Option for Portrait Description
Left Binding
Right Binding
Option for Landscape Description
Top Binding
53Print
Bottom Binding
7. Select one of the options from the Booklet Printing Method menu.
Option Description
All Pages at Once
Every page will be printed in booklet format (four pages to every piece of paper, two
pages per side). Fold your printout in the middle to create the booklet.
Divide into Sets
This option prints the whole booklet in smaller individual booklet sets, allowing you
to fold at the center of the smaller individual booklet sets without having to change
the order of the printed pages. You can specify the number of sheets in each smaller
booklet set (from 1-15). This option can be helpful when folding a printed booklet
that has a large number of pages.
8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters.
9. Change other printer settings if needed.
10. Click OK.
11. Do one of the following:
• For automatic booklet printing, click OK again, and then complete your print operation.
• For manual booklet printing, click OK again and follow the screen instructions.
Change the Paper Source (Windows
®
)
Select a paper source setting that matches your print conditions or purpose.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the First Page and Other Pages drop-down lists to select your paper tray from each list.
54 Print
Option Description
Auto Select The machine will automatically select the tray to use if the
paper type and paper size configured on the machine match
the printer driver settings. The paper size and paper type for
each tray must be configured correctly on the machine.
Tray1 The machine will exclusively use tray #1 when printing.
Manual The machine will exclusively use the Manual Feed Slot when
printing.
NOTE: You can specify different trays for printing the first page of your document and for printing from the second
page onwards.
4. Click OK.
5. Complete your print operation.
Advanced Printing Methods (Windows
®
)
• Print in Toner Save Mode (Windows
®
)
This feature conserves your toner by using less toner to print documents; print appears lighter, but is still
readable.
• Scaled Print (Windows
®
)
This option lets you enlarge or reduce the pages in your document to fit your printed paper size.
• Reverse Print (Windows
®
)
This setting rotates the printed image 180 degrees.
• Add a Watermark to the Printed Document (Windows
®
)
Print a logo or text onto your document as a watermark. Select one of the preset watermarks, add a new
watermark, or use an image file you have created.
• Print the Date, Time and PC Login User Name on the Document (Header-Footer Print) (Windows
®
)
• Use a Macro from Your Computer (Windows
®
)
If you have stored the electronic forms (macros) in your machine's memory, you can use the macro to print the
data as an overlay on the print job you want.
• Adjust the Print Density (Windows
®
)
You can increase or decrease the print density.
• Reduce Paper Curl (Windows
®
)
• Improve Toner Fixing (Windows
®
)
• Skip Blank Page (Windows
®
)
Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing.
• Print Text in Black (Windows
®
)
Use this option when you want to print color text in black.
• Save an Archive File of the Print Data (Windows
®
)
Print data can be saved as a PDF file to your computer.
55Print
Print in Toner Save Mode (Windows
®
)
This feature conserves your toner by using less toner to print documents; print appears lighter, but is still readable.
NOTE: We do not recommend using this mode for printing photo or grayscale images.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Select the Toner Save Mode check box.
5. Change other printer settings if needed.
6. Click OK.
7. Complete your print operation.
Scaled Print (Windows
®
)
This option lets you enlarge or reduce the pages in your document to fit your printed paper size.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Do one of the following:
• Select the Fit to Paper Size option to enlarge or reduce the document to fit your printed paper size, and then
select the paper size from the drop-down list.
• Select the Free option to enlarge or reduce the document's page size manually, and then type a value into the
56 Print
field.
5. Change other printer settings if needed.
6. Click OK.
7. Complete your print operation.
Reverse Print (Windows
®
)
This setting rotates the printed image 180 degrees.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Select the Reverse Print check box.
5. Change other printer settings if needed.
6. Click OK.
7. Complete your print operation.
Add a Watermark to the Printed Document (Windows
®
)
Print a logo or text onto your document as a watermark. Select one of the preset watermarks, add a new watermark,
or use an image file you have created.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Select the Use Watermark check box, and then click the Settings button.
5. Select the watermark you want to use from the Select Watermark list, or create a new watermark.
• To create a new watermark, click Add.
a.Select either the Use Text or Use Image File option in the Watermark Style field.
b.Type a title for the watermark in the Title field.
c.If you select the Use Text option:
• Select your Text , Font , Style , Size and Darkness options.
57Print
d.If you select the Use Image File option:
• Type the file name and location of your image in the File field or click the Browse button to search for the
file.
• Once an image selected, you can scale the size of the image.
e.To move the position of the watermark on the page, adjust it in the Position field.
• To modify an existing watermark, select the watermark, and then click the Settings button.
Bring To Front
This option will overlay the watermark on your printed document.
In Outline Text
Select the In Outline Text check box to print only an outline of the watermark. This feature is available only when
using a text watermark.
Custom Settings
Select where your watermark will print. Include it on all pages, on the first page only, or on all pages except the
first page.
6. Click OK.
7. Change other printer settings if needed.
8. Click OK.
9. Complete your print operation.
Print the Date, Time and PC Login User Name on the Document (Header-Footer Print) (Windows
®
)
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Select the Header-Footer Print check box, and then click the Settings button.
5. Select the options you want from the following settings: Format , Position , Font and Background.
ID Print
Select your computer login user name or custom text as a header or footer using one of the following methods:
58 Print
• Select the Login User Name option to print your computer login user name.
• Select the Custom option to print the text you enter in the Custom field.
6. Click OK to return to the printer driver window.
7. Change other printer settings if needed.
8. Click OK.
9. Complete your print operation.
Use a Macro from Your Computer (Windows
®
)
If you have stored the electronic forms (macros) in your machine's memory, you can use the macro to print the data
as an overlay on the print job you want.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select Macro.
6. Click the Macro Settings button.
7. Enter Macro ID and Macro Name you want to use.
8. Select Insert Macro Command.
9. Select the page to overlay the macro data.
Option Description
All Pages Lets you insert the macro onto all pages.
Page Lets you insert the macro onto a specific page. Select this option,
and then enter a page number within the range 1 to 255.
Add to Top of Page Send the macro data to the top of the page.
Add to End of Page Send the macro data to the bottom of the page.
NOTE: When Booklet has been selected, the Page setting in Insert Macro Command is disabled.
10. Click OK.
11. Click OK to return to the printer driver window.
12. Click OK.
13. Complete your print operation.
The macro data is printed as an overlay.
Adjust the Print Density (Windows
®
)
You can increase or decrease the print density.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
59Print
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select Density Adjustment.
6. Clear the Printer Default check box.
7. To increase or decrease the print density, move the slide bar to the right or left.
8. Click OK to return to the printer driver window.
9. Click OK.
10. .Complete your print operation.
Reduce Paper Curl (Windows
®
)
If you are printing only a few pages, you do not need to select this setting. If paper curls excessively, we recommend
changing the Media Type setting in the printer driver to the Thin Paper or Env. Thin setting.
NOTE: This setting decreases the temperature of the machine's fusing process, which reduces paper curl.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select the Improve Print Output option from the Printer Function list.
6. Select the Reduce Paper Curl radio button.
7. Click OK to return to the printer driver window.
8. Click OK.
9. Complete your print operation.
60 Print
Improve Toner Fixing (Windows
®
)
NOTE: This setting increases the temperature of the machine's fusing process, which improves toner's ability to stick
to paper.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select the Improve Print Output option from the Printer Function list.
6. Select the Improve Toner Fixing radio button.
7. Click OK to return to the printer driver window.
8. Click OK.
9. Complete your print operation.
If this selection does not provide enough improvement, change the Media Type setting in the printer driver to the
Thick Paper or Env. Thick setting.
Skip Blank Page (Windows
®
)
Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing.
This option does not work if the following settings are active:
• Use Watermark
• Header-Footer Print
• N in 1 or 1 in NxN Pages in the Multiple Page drop-down list
• 2-sided (Manual) , Booklet , Booklet (Manual) and Binding Offset.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
61Print
5. Select the Skip Blank Page option from the Printer Function list.
6. Select the Skip Blank Page check box.
7. Click OK to return to the printer driver window.
8. Click OK.
9. Complete your print operation.
Print Text in Black (Windows
®
)
Use this option when you want to print color text in black.
NOTE: The Print Text in Black option may not work with certain data.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select the Print Text in Black option from the Printer Function list.
6. Select the Print Text in Black check box.
7. Click OK to return to the printer driver window.
8. Click OK.
9. Complete your print operation.
Save an Archive File of the Print Data (Windows
®
)
Print data can be saved as a PDF file to your computer.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select the Print Archive option from the Printer Function list.
6. Select the Print Archive check box.
7. Change the file size by moving the File Size slider to the right or left.
The resolution is set according to the file size.
8. Click OK to return to the printer driver window.
9. Click OK.
10. Complete your print operation.
The machine prints the data and saves the archive file to your computer.
62 Print
Select a Print Profile (Windows
®
)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Profiles tab.
4. Select your profile from the print profile list.
The profile settings are shown on the left side of the printer driver window.
5. Do one of the following:
• If the settings are correct for your print job, click OK.
• To change the settings, go back to the Basic or Advanced tab, change settings, and then click OK.
NOTE: To display the Print Profiles tab at the front of the window the next time you print, select the Always show
Print Profiles tab first. check box.
Add a Print Profile
Add up to 20 new print profiles with customized settings.
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Basic tab and the Advanced tab, and configure the print settings you want for the new Print Profile.
4. Click the Print Profiles tab.
5. Click Add Profile.
The Add Profile dialog box appears.
6. Type the new print profile name in the Name field.
7. Click the icon you want to use to represent this profile from the icon list.
8. Click OK.
The new Print Profile name is added to the list in the Print Profiles tab.
Delete a Print Profile
1. Select the print command in your application.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Profiles tab.
4. Click Delete Profile.
The Delete Profile dialog box appears.
5. Select the profile you want to delete.
6. Click Delete.
63Print
7. Click Yes.
8. Click Close.
Change the Default Print Settings (Windows
®
)
When you change print settings from within a program, the changes apply only to the items you are printing in that
program, at that time. To select print settings to use for all of your Windows
®
programs, all the time, use these steps
to change the default print settings.
1. Do one of the following:
• (For Windows Server
®
2003)
Click Start > Printers and Faxes.
• (For Windows Vista
®
and Windows Server
®
2008)
• Click
(Start) > Control Panel > Hardware and Sound > Printers.
• (For Windows
®
7 and Windows Server
®
2008 R2)
• Click
(Start) > Devices and Printers.
• (For Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and
then click Control Panel. In the Hardware and Sound group, click View devices and printers.
• (For Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and
then click Control Panel. In the Hardware group, click View devices and printers.
• (For Windows Server
®
2012 R2)
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.
2. Right-click the Dell Printer E310dw icon, and then select Printer properties. If printer driver options appear,
select your printer driver.
3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
The printer driver dialog box appears.
NOTE: To configure the tray settings, click the Device Settings tab.
NOTE: To change the printer port, click the Ports tab.
4. Select the print settings you want to use as defaults for all of your Windows
®
programs.
5. Click OK.
6. Close the printer properties dialog box.
Print from Your Computer (Macintosh)
• Print a Document (Macintosh)
• Set Print Options (Macintosh)
• Monitor the Status of the Machine from Your Computer (Macintosh)
The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to
64 Print
get immediate notification of error messages, such as paper empty or paper jam, at pre-set update intervals. You
can also access Web Based Management.
Print a Document (Macintosh)
1. Make sure you have loaded the correct size paper in the paper tray.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print.
3. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
4. Type the number of copies you want in the Copies field.
5. Click the Paper Size pop-up menu, and then select your paper size.
6. Select the Orientation option that matches the way you want the document to print.
7. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
8. Click the Media Type pop-up menu, and then select the type of paper you are using.
9. Change other printer settings, if needed.
10. Click Print.
Set Print Options (Macintosh)
• Print in Toner Save Mode (Macintosh)
This feature conserves your toner by using less toner to print documents; print appears lighter, but is still
readable.
• Print Multiple Copies of the Same Document (Macintosh)
• Print on Both Sides of the Paper (Macintosh)
• Change the Paper Size (Macintosh)
Paper Size choices include a large selection of standard paper sizes.
• Change the Orientation of Your Print (Portrait or Landscape) (Macintosh)
• Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh)
• Reverse Print (Macintosh)
This setting rotates the printed image 180 degrees.
• Flip Horizontally (Macintosh)
The Flip horizontally option reverses the printout horizontally from left to right.
• Scaled Print (Macintosh)
This option lets you enlarge or reduce the pages in your document to fit your printed paper size.
• Change the Media Type (Macintosh)
To achieve the best print results, the media being printed on should be selected in the driver. The machine
changes the way it prints depending on the selected media type.
• Change the Resolution (Macintosh)
You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the
longer it will take to print the document.
65Print
• Reduce or Enlarge Document Layout (Macintosh)
You can reduce or enlarge the layout of a document by scaling it to a percentage of the document's original size.
• Change the Paper Source (Macintosh)
Select a paper source setting that matches your print conditions or purpose.
• Change the Graphic Quality (Macintosh)
You can change the print quality.
• Reduce Paper Curl (Macintosh)
• Improve Toner Fixing (Macintosh)
• Adjust the Print Density (Macintosh)
You can increase or decrease the print density.
• Skip Blank Page (Macintosh)
Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing.
Print in Toner Save Mode (Macintosh)
This feature conserves your toner by using less toner to print documents; print appears lighter, but is still readable.
NOTE: We do not recommend using this mode for printing photo or grayscale images.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Click Toner Save Mode.
6. Check the Toner Save Mode check box.
7. Change other printer settings if needed.
8. Click Print.
66 Print
Print Multiple Copies of the Same Document (Macintosh)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Type the number of copies you want in the Copies field.
4. Click the application pop-up menu, and then select Paper Handling.
The Paper Handling options appear.
5. Select the Collate pages check box, if needed.
Collate pages
When the Collate pages check box is selected, one complete copy of your document will be printed, and then
reprinted according to the number of copies you select. If the Collate pages check box is not selected, then each
page will be printed according to the number of copies selected before the next page of the document is printed.
6. Change other printer settings, if needed.
7. Click Print.
Print on Both Sides of the Paper (Macintosh)
• Select Letter, Legal, or Folio sized paper when using the automatic 2-sided printing function.
• Make sure the back cover is closed.
• If paper is curled, straighten it and put it back in the paper tray.
• Use regular paper or thin paper. DO NOT use bond paper.
• If the paper is too thin, it may wrinkle.
• When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print quality.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
67Print
3. Select the Orientation option that matches the way you want the document to print.
4. For automatic 2-sided printing, do the following:
a.Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
b.In the Two-Sided section, select the Short-Edge binding or Long-Edge binding option.
c.Change other printer settings, if needed.
d.Click Print.
5. For manual 2-sided printing, do the following:
a.Click the application pop-up menu, and then select Paper Handling.
The Paper Handling options appear.
b.In the Pages to Print pop-up menu, select Even Only.
c.Change other print settings, if needed.
d.Click the Print button.
e.After the machine prints the even-numbered pages, remove the printed pages from the output paper tray.
f.Make sure the pages are completely flat, and put the paper back in the tray, blank side facing down.
g.Repeat steps 1-3, selecting the same printer and settings you used to print the even-numbered pages.
h.Click the application pop-up menu, and then select Paper Handling. The Paper Handling options appear.
i.In the Pages to Print pop-up menu, select Odd Only.
j.Click Print.
Change the Paper Size (Macintosh)
Paper Size choices include a large selection of standard paper sizes.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the Paper Size pop-up menu, and then select your paper size.
4. Change other printer settings, if needed.
5. Click Print.
Create Custom Size (Macintosh)
1. Click the Paper Size pop-up menu, and then select Manage Custom Sizes....
2. Click
.
3. Type the name for this custom size.
4. Type size and margin values in the Paper Size and Non-Printable Area fields.
5. Click OK.
68 Print
Change the Orientation of Your Print (Portrait or Landscape) (Macintosh)
Portrait Landscape
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Select the Orientation option that matches the way you want the document to print.
4. Change other printer settings, if needed.
5. Click Print.
Print More Than One Page on a Single Sheet of Paper (N in 1) (Macintosh)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
4. Click the Pages per Sheet pop-up menu, and then select the number of pages to print on each sheet.
5. Click the Layout Direction menu, and then select how you want the pages ordered.
6. Click the Border pop-up menu, and then select your border line type.
69Print
7. Change other printer settings if needed.
8. Click Print.
Reverse Print (Macintosh)
This setting rotates the printed image 180 degrees.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
4. Select the Reverse page orientation check box.
5. Change other printer settings, if needed.
6. Click Print.
Flip Horizontally (Macintosh)
The Flip horizontally option reverses the printout horizontally from left to right.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
70 Print
3. Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
4. Select the Flip horizontally check box.
5. Change other printer settings, if needed.
6. Click Print.
Scaled Print (Macintosh)
This option lets you enlarge or reduce the pages in your document to fit your printed paper size.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Paper Handling.
The Paper Handling options appear.
4. Select the Scale to fit paper size check box, and then choose your paper size from the Destination Paper Size
pop-up menu.
NOTE: If you want to scale the document because it is too big for your paper, select Scale down only. If this option
is selected and the document is formatted for paper that is smaller than the paper you have, the document prints at
its original size.
5. Change other printer settings if needed.
6. Click Print.
Change the Media Type (Macintosh)
To achieve the best print results, the media being printed on should be selected in the driver. The machine changes
the way it prints depending on the selected media type.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Media Type pop-up menu, and then select the media type you want to use.
Select this Media Type For this paper
Plain Paper Ordinary plain paper
Thin Paper Ordinary thin paper
Thick Paper Rough paper or thicker paper
Thicker Paper
Select this option if you have selected Thick Paper , and toner
smudges while printing.
Bond Paper Bond paper
Envelopes Envelopes
71Print
Env. Thick Select this option if the toner does not correctly stick to the
envelope when the Envelopes option is selected.
Env. Thin
Select this option if the envelope is crumpled when the Envelopes
option is selected.
Recycled Paper Recycled paper
Label Label
5. Change other printer settings, if needed.
6. Click Print.
Change the Resolution (Macintosh)
You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it
will take to print the document.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Resolution pop-up menu, and then select the print resolution you want to use.
• 300 dpi
• 600 dpi
• HQ 1200
5. Change other printer settings, if needed.
6. Click Print.
Reduce or Enlarge Document Layout (Macintosh)
You can reduce or enlarge the layout of a document by scaling it to a percentage of the document's original size.
1. From an application, such as Apple TextEdit, click the File menu, and then select Page Setup.
2. Select Dell Printer E310dw.
3. Type the percentage by which you want to reduce or enlarge the printout in the Scale field.
4. Change other printer settings, if needed.
5. Click OK.
6. From an application, such as Apple TextEdit, click the File menu, and then select Print.
7. Click Print.
72 Print
Change the Paper Source (Macintosh)
Select a paper source setting that matches your print conditions or purpose.
If you load one sheet of paper in the manual feed slot, the paper is automatically pulled from this slot. Do not
load any paper in the manual feed slot when printing from paper tray.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Paper Source pop-up menu, and then select your paper tray.
Option Description
Auto Select The machine will automatically select the tray to use if the
paper type and paper size configured on the machine match
the printer driver settings. The paper size and paper type for
each tray must be configured correctly on the machine.
Tray1 The machine will exclusively use tray #1 when printing.
Manual The machine will exclusively use the Manual Feed Slot when
printing.
5. Change other printer settings, if needed.
6. Click Print.
Change the Graphic Quality (Macintosh)
You can change the print quality.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Click Graphics Quality , and then select the print quality you want to use.
Option Description
Graphics
The Graphics mode prioritizes contrast. Choose this setting
for printing text and figures, such as business and presentation
documents. You can represent sharp contrasts in shaded areas.
Text
This is the best mode for printing text documents.
6. Click Print.
73Print
Reduce Paper Curl (Macintosh)
If you are printing only a few pages, you do not need to select this setting. If paper curls excessively, we recommend
changing the Media Type setting in the printer driver to the Thin Paper or Env. Thin setting.
NOTE: This setting decreases the temperature of the machine's fusing process, which reduces paper curl.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Select the Improve Print Output option.
6. Select the Reduce Paper Curl option.
7. Click Print.
Improve Toner Fixing (Macintosh)
NOTE: This setting increases the temperature of the machine's fusing process, which improves toner's ability to stick
to paper.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
74 Print
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Select the Improve Print Output option.
6. Select Improve Toner Fixing.
7. Click Print.
Adjust the Print Density (Macintosh)
You can increase or decrease the print density.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Click Density Adjustment.
6. Clear the Printer Default check box.
7. To increase or decrease the print density, move the slide bar to the right or left.
8. Click Print.
Skip Blank Page (Macintosh)
Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Dell Printer E310dw.
NOTE: For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Click the Other Print Options menu.
6. Select the Skip Blank Page check box.
7. Click Print.
Monitor the Status of the Machine from Your Computer (Macintosh)
The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get
immediate notification of error messages, such as paper empty or paper jam, at pre-set update intervals. You can also
access Web Based Management.
75Print
1. Click the System Preferences menu, select Print & Scan or Printers & Scanners , and then select your machine.
2. Click the Options & Supplies button.
3. Click the Utility tab, and then click the Open Printer Utility button.
Status Monitor starts.
Updating the machine's status
To view the latest machine status while the Status Monitor window is open, click the
icon. You can set the
interval at which the software updates machine status information. Click Dell Status Monitor in the menu bar,
and then select Preferences.
Web Based Management (Network Connection Only)
Access the Web Based Management System by clicking the machine icon on the Status Monitor screen. You can
use a standard Web Browser to manage your machine using HTTP (Hyper Text Transfer Protocol).
Adjust Print Settings from the Machine's Control Panel
• Cancel a Print Job
• Change 2-Sided Print Settings
Change the settings for printing on both sides of the paper from your machine's control panel.
• Auto Continue
This setting enables the machine to automatically clear a paper size error and use any compatible paper from
other paper trays to complete the print job.
• Restore Printer Factory Settings
Use this function to return the machine's printer settings to the factory settings.
• Print the Internal Font List
Print a list of the machine's internal (also called resident) fonts to see how each font looks before you select it.
• Print a List of Printer Settings
• Test Print
If there are problems with print quality, follow these instructions to do a test print.
Cancel a Print Job
1. On the machine's control panel, press and hold X (Cancel) for about two seconds to cancel the current print job.
Change 2-Sided Print Settings
Change the settings for printing on both sides of the paper from your machine's control panel.
Settings in the printer driver always take priority over settings you change manually on the control panel. If you do
not print 2-sided frequently, select None for the 2-sided / Booklet pull down list in the printer driver, and use the
control panel to turn it on manually only when you want to print on both sides of the paper.
1. Press p or q to display the Paper Tray option, and then press OK.
2. Press p or q to display the 2-sided option, and then press OK.
76 Print
3. Press p or q to display the Off , On(Long Bind) , or On(Short Bind) option, and then press OK.
Auto Continue
This setting enables the machine to automatically clear a paper size error and use any compatible paper from other
paper trays to complete the print job.
1. Press p or q to display the Print Menu option, and then press OK.
2. Press p or q to display the Auto Continue option, and then press OK.
3. Press p or q to display the On or Off option, and then press OK.
Restore Printer Factory Settings
Use this function to return the machine's printer settings to the factory settings.
This will not reset the network settings.
1. Press p or q to display the Reset Menu option, and then press OK.
2. Press p or q to display the Factory Reset option, and then press OK.
3. Press p to select Reset.
Print the Internal Font List
Print a list of the machine's internal (also called resident) fonts to see how each font looks before you select it.
1. Press p or q to display the Machine Info. option, and then press OK.
2. Press p or q to display the Print Font option, and then press OK.
3. Press OK.
The machine prints the Internal Font List.
Print a List of Printer Settings
1. Press p or q to display the Machine Info. option, and then press OK.
2. Press p or q to display the Print Settings option, and then press OK.
The machine prints the Printer Settings.
Test Print
If there are problems with print quality, follow these instructions to do a test print.
1. Press p or q to display the Machine Info. option, and then press OK.
2. Press p or q to display the Test Print option, and then press OK.
The machine prints out the test page.
77
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Select Your Network Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Learn to Use Network Management Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Locate the Machine’s Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Additional Methods of Configuring Your Dell Machine for a Wireless Network. . . . . . . . . . . . 87
Advanced Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Technical Information for Advanced Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Network Menu on the Dell Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
78
79Network
Network
• Get Started
We recommend setting up and connecting to your network using the Dell installation CD-ROM. This guide
provides more information on network connection types, introduces various methods to manage your network
and explains some useful network features of your Dell machine.
• Select Your Network Connection Type
You must identify your network connection type: wired network connection or wireless network connection.
• Learn to Use Network Management Utilities
Configure and change your Dell machine's network settings using a management utility.
• Locate the Machine's Network Settings
You can change your machine's network settings (IP address, subnet mask, gateway and others) using the control
panel, or Web Based Management.
• Additional Methods of Configuring Your Dell Machine for a Wireless Network
To connect your machine to your wireless network, we recommend using the Installer CD-ROM.
• Advanced Network Features
• Technical Information for Advanced Users
• Network Menu on the Dell Control Panel
The control panel's Network menu selections allow you to configure the Dell machine for your network.
Get Started
We recommend setting up and connecting to your network using the Dell installation CD-ROM. This guide
provides more information on network connection types, introduces various methods to manage your network and
explains some useful network features of your Dell machine.
• Supported Basic Network Features
The print server supports various features depending on the operating system. Use this chart to see what network
features and connections are supported by each operating system.
Supported Basic Network Features
The print server supports various features depending on the operating system. Use this chart to see what network
features and connections are supported by each operating system.
4
80 Network
Operating Systems Windows Vista
®
Windows
®
7
Windows
®
8
Windows Server
®
2003/2008/2012/2012 R2
OS X v10.8.x
OS X v10.9.x
OS X v10.10.x
Printing Yes Yes Yes
Web Based
Management
Yes Yes Yes
Status Monitor Yes
Vertical Pairing
(Windows
®
7 and
Windows
®
8 only)
Yes
Select Your Network Connection Type
You must identify your network connection type: wired network connection or wireless network connection.
• Wired Network Connection Examples
Identify your wired network connection type: Peer-to-Peer or Network Shared environment.
• Wireless Network Connection Examples
Identify your wireless network connection type: Infrastructure mode, Ad-Hoc mode, or Wi-Fi Direct™ mode.
Wired Network Connection Examples
Identify your wired network connection type: Peer-to-Peer or Network Shared environment.
• Peer-to-Peer Printing Using TCP/IP
In a Peer-to-Peer environment, each computer sends and receives data directly to and from each device. There is
no central server controlling file access or printer sharing.
• Network Shared Printing
In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of
computer is often called a "Server" or a "Print Server". Its job is to control all print jobs.
Peer-to-Peer Printing Using TCP/IP
In a Peer-to-Peer environment, each computer sends and receives data directly to and from each device. There is no
central server controlling file access or printer sharing.
81Network
1. Router
2. Network Machine (your machine)
NOTE: In a smaller network of two or three computers, we recommend the Peer-to-Peer printing method, as it is
easier to configure than the Network Shared printing method.
NOTE: Each computer must use the TCP/IP protocol.
NOTE: The Dell machine needs an appropriate IP address configuration.
NOTE: If you are using a router, the Gateway address must be configured on the computers and the Dell machine.
Network Shared Printing
In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of
computer is often called a "Server" or a "Print Server". Its job is to control all print jobs.
82 Network
1. Client Computer
2. Centrally controlled computer, also known as the "Server" or "Print Server"
3. Ethernet Cable or USB
4. Network Machine (your machine)
NOTE: In a larger network, we recommend a Network Shared Printing environment.
NOTE: The "Server" or the "Print Server" must use the TCP/IP protocol.
NOTE: The Dell machine needs to have an appropriate IP address configuration, unless it is connected via the USB
interface at the server.
Wireless Network Connection Examples
Identify your wireless network connection type: Infrastructure mode, Ad-Hoc mode, or Wi-Fi Direct™ mode.
• Connected to a Computer with a Wireless LAN Access Point Router in the Network (Infrastructure Mode)
This type of network has a wireless LAN central access point/router at the heart of the network. The access point
can also act as a bridge or a gateway to a wired network. When the Dell wireless machine (your machine) is part
of this network, it receives all print jobs via an access point.
• Connected to a Wireless Computer without a Wireless LAN Access Point Router in the Network (Ad-Hoc Mode)
This type of network does not have a central wireless LAN access point/router. Each wireless client communicates
directly with each other. When the Dell wireless machine (your machine) is part of this network, it receives all
print jobs directly from the computer sending print data.
83Network
• Wi-Fi Direct
Connected to a Computer with a Wireless LAN Access Point Router in the Network (Infrastructure
Mode)
This type of network has a wireless LAN central access point/router at the heart of the network. The access point
can also act as a bridge or a gateway to a wired network. When the Dell wireless machine (your machine) is part of
this network, it receives all print jobs via an access point.
1. Wireless LAN Access Point/Router
2. Wireless Network Machine (your machine)
3. Wireless Computer Connected to the Wireless LAN Access Point/Router
4. Wired Computer Connected to the Wireless LAN Access Point/Router with a Network Cable
Configuration Method
Select one of these methods for configuring your Dell machine in a wireless network environment.
• Wireless Configuration Using the Setup Wizard from the Computer (Recommended)
• Wireless Configuration Using the Setup Wizard from the Control Panel
• One-Push Wireless Configuration Using WPS or AOSS™
• PIN Method Wireless Configuration Using WPS
Connected to a Wireless Computer without a Wireless LAN Access Point Router in the Network
(Ad-Hoc Mode)
This type of network does not have a central wireless LAN access point/router. Each wireless client communicates
directly with each other. When the Dell wireless machine (your machine) is part of this network, it receives all print
jobs directly from the computer sending print data.
84 Network
1. Wireless Network Machine (your machine)
2. Wireless Computer
We cannot guarantee secure wireless network connections with Windows Server
®
products in Ad-Hoc mode.
Learn to Use Network Management Utilities
Configure and change your Dell machine's network settings using a management utility.
• Web Based Management
Learn about Network Management Utilities
• What is Web Based Management?
What is Web Based Management?
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text
Transfer Protocol (HTTP). Type your machine's IP address into your web browser to access and change your print
server settings.
NOTE: We recommend Microsoft
®
Internet Explorer
®
8.0/9.0/10.0 for Windows
®
and Safari 5.0/6.0 for Macintosh.
Make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser
is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.
NOTE: You must use the TCP/IP protocol on your network and have a valid IP address programmed into the print
server and your computer.
85Network
Access Network Management Software and Utilities
Before using your Dell machine in a network environment, you must install the Dell software and configure the
appropriate TCP/IP network settings on the machine itself.
If you do not want to or are unable to use the Dell installer, see
Related Information
.
Access Web Based Management
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's
IP address).
For example: http://192.168.1.2
NOTE: If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as
"SharedPrinter" instead of the IP address.
• For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
• For example:
http://DELL000499
The NetBIOS name can be found in the Network Configuration Report.
NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
You can now change the print server settings.
If you have changed the protocol settings, you must restart the machine after clicking Submit to activate the
configuration.
Set a Logon Password for Web Based Management
We recommend setting a logon password to prevent unauthorized access to Web Based Management.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's
IP address).
For example: http://192.168.1.2
NOTE: If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as
"SharedPrinter" instead of the IP address.
• For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
• For example:
http://DELL000499
86 Network
The NetBIOS name can be found in the Network Configuration Report.
NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click Administrator.
5. Type the password you want to use (up to 32 characters).
6. Retype the password in the Confirm New Password box.
7. Click Submit.
In the future, every time you access Web Based Management, type the password in the Login box, and then click
.
After configuring the settings, log off by clicking
.
NOTE: If you are not setting a logon password, you can also set a password by clicking the Please configure the
password button on the machine's web page.
Locate the Machine's Network Settings
You can change your machine's network settings (IP address, subnet mask, gateway and others) using the control
panel, or Web Based Management.
• Locate Network Settings When Using the Dell Control Panel
• Locate Network Settings When Using Web Based Management
Locate Network Settings When Using the Dell Control Panel
1. Press p or q to select the Network option, and then press OK.
2. Proceed to the menu selections you want to configure.
Locate Network Settings When Using Web Based Management
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's
IP address).
For example: http://192.168.1.2
NOTE: If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as
"SharedPrinter" instead of the IP address.
• For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
• For example:
http://DELL000499
87Network
The NetBIOS name can be found in the Network Configuration Report.
NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
You can change the network settings.
If you change the protocol settings, restart the machine after clicking Submit to activate the configuration.
Additional Methods of Configuring Your Dell Machine for a Wireless
Network
To connect your machine to your wireless network, we recommend using the Installer CD-ROM.
• Before Configuring Your Dell Machine for a Wireless Network
• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™
(WPS) or AOSS™
• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)
Method to configure your wireless network settings.
• Configure Your Machine for a Wireless Network in Ad-Hoc Mode (For IEEE 802.11b/g/n)
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Use Wi-Fi Direct™
Before Configuring Your Dell Machine for a Wireless Network
Before attempting to configure a wireless network, confirm the following:
• To achieve optimum results with normal everyday document printing, place the Dell machine as close to the
wireless LAN access point/router as possible with minimal obstructions. Large objects and walls between the two
devices and interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you
may want to consider selecting wired Ethernet for faster data transfer, or USB for the fastest throughput speed.
• Although the Dell machine can be used in both a wired and wireless network, only one connection method can
be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network
connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
• Before configuring wireless settings, you must know your Network name (SSID) and Network Key.
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-
Fi Protected Setup
™
(WPS) or AOSS
™
If your wireless access point/router supports either WPS (Push Button Configuration) or AOSS
™
, you can use WPS
or AOSS
™
from your machine's control panel menu to configure your wireless network settings.
88 Network
NOTE: Routers or access points that support WPS are marked with this symbol:
NOTE: Routers or access points that support AOSS
™
are marked with this symbol:
How to Configure Your Wireless Network Using the One Push Method of WPS or AOSS
™
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the WLAN option, and then press OK.
3. Press p or q to select the WPS/AOSS option, and then press OK.
4. When WLAN Enable? appears, press p to select On.
This will start the wireless setup wizard. To cancel, press Back.
5. When the LCD displays Press Key on rtr , press the WPS or AOSS
™
button on your wireless access
point/router. Press p on the machine's control panel and your machine will automatically detect which mode
(WPS or AOSS
™
) your wireless access point/router uses and try to connect to your wireless network.
If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print
your machine's wireless status report. If the connection fails, check the error code on the printed report.
NOTE: If the connection fails, your machine reverts to a wired network interface.
For Windows
®
:
You have completed the wireless network setup. Install drivers and software necessary for operating your device from
the Installer CD-ROM.
For Macintosh:
You have completed the wireless network setup. To install drivers and software necessary for operating your device,
double-click "StartHereOS X.app" in the installation CD-ROM.
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi
89Network
Protected Setup
™
(WPS)
If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)
Method to configure your wireless network settings.
The PIN Method is one of the connection methods developed by the Wi-Fi Alliance
®
. By submitting a PIN created
by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up the wireless
network and security settings. For more information on how to access WPS mode, see the instructions provided
with your wireless access point/router.
Two Wireless Network Connection Types Using the PIN Method of Wi-Fi Protected Setup
™
(WPS)
Type A
Connection when the wireless LAN access point/router (1) doubles as Registrar.
Type B
Connection when another device (2), such as a computer, is used as Registrar.
90 Network
NOTE: Routers or access points that support WPS are marked with this symbol:
How to Configure Your Wireless Network Using the PIN Method of Wi-Fi Protected Setup
™
(WPS)
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the WLAN option, and then press OK.
3. Press p or q to select the WPS w/PIN Code option, and then press OK.
4. When WLAN Enable? appears, press p to select On.
This will start the wireless setup wizard. To cancel, press Back.
5. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.
6. Using a computer that is on the network, type "http://access point's IP address" in your browser (where "access
point's IP address" is the IP address of the device that is used as the Registrar).
7. Go to the WPS setting page and type the PIN, and then follow the on-screen instructions.
NOTE: The Registrar is usually the wireless LAN access point/router.
NOTE: The setting page will differ depending on the brand of wireless LAN access point/router. For more
information, see the instructions supplied with your wireless LAN access point/router.
If you are using a Windows Vista
®
, Windows
®
7, or Windows
®
8 computer as a Registrar, complete the following
steps:
8. Do one of the following:
• (Windows Vista
®
)
Click
(Start) > Network > Add a wireless device.
• (Windows
®
7)
Click
(Start) > Devices and Printers > Add a device.
• (Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device.
NOTE: To use a Windows Vista
®
, Windows
®
7, or Windows
®
8 computer as a Registrar, you must register it to your
network in advance. For more information, see the instructions supplied with your wireless LAN access point/
router.
NOTE: If you use Windows
®
7 or Windows
®
8 as a Registrar, you can install the printer driver after the wireless
configuration by following the on-screen instructions. To install the full driver and software package, use the Dell
91Network
installer on the Installer CD-ROM.
9. Select your machine and click Next.
10. Type the PIN displayed on the machine's LCD, and then click Next.
11. Select your network, and then click Next.
12. Click Close.
If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print
your machine's wireless status report. If the connection fails, check the error code on the printed report.
NOTE: If the connection fails, your machine reverts to a wired network interface.
For Windows
®
:
You have completed the wireless network setup. Install drivers and software necessary for operating your device from
the Installer CD-ROM.
For Macintosh:
You have completed the wireless network setup. To install drivers and software necessary for operating your device,
double-click "StartHereOS X.app" in the installation CD-ROM.
Configure Your Machine for a Wireless Network in Ad-Hoc Mode (For IEEE
802.11b/g/n)
• Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID
If you are using a new SSID, all other devices will connect using the SSID you assign to your Dell machine in the
following steps. You must connect to this SSID from your computer when it is configured for Ad-Hoc mode.
• Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using an Existing SSID
If you are trying to pair your Dell machine to a computer that is already in Ad-Hoc mode and has a configured
SSID, use these instructions.
• Connected to a Wireless Computer without a Wireless LAN Access Point Router in the Network (Ad-Hoc Mode)
This type of network does not have a central wireless LAN access point/router. Each wireless client communicates
directly with each other. When the Dell wireless machine (your machine) is part of this network, it receives all
print jobs directly from the computer sending print data.
Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID
If you are using a new SSID, all other devices will connect using the SSID you assign to your Dell machine in the
following steps. You must connect to this SSID from your computer when it is configured for Ad-Hoc mode.
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the WLAN option, and then press OK.
3. Press p or q to select the Setup Wizard option, and then press OK.
4. When WLAN Enable? appears, press p to select On.
This will start the wireless setup wizard. To cancel, press Back.
5. The machine will search for your network and display a list of available SSIDs. Press p or q to select the
<New SSID> option, and then press OK.
92 Network
6. Enter the SSID name, and then press OK.
7. Press p or q to select the Ad-hoc option, and then press OK.
8. Press p or q to select the Encryption Type None or WEP , and then press OK.
9. If you selected the WEP option for Encryption Type, enter the WEP key, and then press OK.
NOTE: Your Dell machine supports the use of the first WEP key only.
10. To apply the settings, press p. To cancel, press q .
11. The machine will attempt to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print
your machine's wireless status report. If the connection fails, check the error code on the printed report.
NOTE: If the connection fails, your machine reverts to a wired network interface.
For Windows
®
:
You have completed the wireless network setup. Install drivers and software necessary for operating your device from
the Installer CD-ROM.
For Macintosh:
You have completed the wireless network setup. To install drivers and software necessary for operating your device,
double-click "StartHereOS X.app" in the installation CD-ROM.
Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using an Existing SSID
If you are trying to pair your Dell machine to a computer that is already in Ad-Hoc mode and has a configured SSID,
use these instructions.
Before configuring your machine, we recommend writing down your wireless network settings. You will need this
information before you continue with the configuration.
1. Check and record the current wireless network settings of the computer to which you are connecting.
NOTE: The wireless network settings of the computer you are connecting with must be set to Ad-Hoc mode with
an SSID already configured. For more information on how to configure your computer in Ad-Hoc mode, see the
instructions included with your computer or contact your network administrator.
Network Name (SSID)
Communication Mode Encryption Mode Network Key
Ad-Hoc
NONE -
WEP
For example:
Network Name (SSID)
HELLO
Communication Mode Encryption Mode Network Key
Ad-Hoc WEP 12345
93Network
NOTE: Your Dell machine supports the use of the first WEP key only.
2. Press p or q to select the Network option, and then press OK.
3. Press p or q to select the WLAN option, and then press OK.
4. Press p or q to select the Setup Wizard option, and then press OK.
5. When WLAN Enable? appears, press p to select On.
This will start the wireless setup wizard. To cancel, press Back.
6. The machine will search for your network and display a list of available SSIDs. When a list of SSIDs appears,
press p or q to select the SSID you want.
7. Press OK.
8. Enter the WEP key, and then press OK.
To apply the settings, press p. To cancel, press q .
NOTE: Your Dell machine supports the use of the first WEP key only.
9. The machine will attempt to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print
your machine's wireless status report. If the connection fails, check the error code on the printed report.
NOTE: If the connection fails, your machine reverts to a wired network interface.
For Windows
®
:
You have completed the wireless network setup. Install drivers and software necessary for operating your device from
the Installer CD-ROM.
For Macintosh:
You have completed the wireless network setup. To install drivers and software necessary for operating your device,
double-click "StartHereOS X.app" in the installation CD-ROM.
Configure Your Machine for a Wireless Network Using the Machine's Control Panel
Setup Wizard
Before configuring your machine, we recommend writing down your wireless network settings. You will need this
information before you continue with the configuration.
1. Check and record the current wireless network settings of the computer to which you are connecting.
Network Name (SSID)
Network Key
For example:
Network Name (SSID)
HELLO
94 Network
Network Key
12345
NOTE: Your access point/router may support the use of multiple WEP keys, however your Dell machine supports
the use of the first WEP key only.
NOTE: If you need assistance during setup and want to contact Dell Customer Service , make sure you have your
SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
NOTE: If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
How can I find this information?
• Check the documentation provided with your wireless access point/router.
• The initial SSID could be the manufacturer's name or the model name.
• If you do not know the security information, please consult the router manufacture, your system
administrator, or your Interner provider.
2. Press p or q to select the Network option, and then press OK.
3. Press p or q to select the WLAN option, and then press OK.
4. Press p or q to select the Setup Wizard option, and then press OK.
5. When WLAN Enable? appears, press p to select On.
This will start the wireless setup wizard. To cancel, press Back.
6. The machine will search for your network and display a list of available SSIDs. When a list of SSIDs appears,
press p or q to select the SSID you want.
7. Press OK.
8. Do one of the following:
• If you are using an authentication and encryption method that requires a Network Key, enter the Network Key
you wrote down in the first step.
Enter the WEP key, and then press OK to apply your settings.
To apply the settings, press p. To cancel, press q.
• If your authentication method is Open System and your encryption mode is None, go to the next step.
• If your WLAN access point/router supports WPS, WPS is available appears. To connect your machine
using the automatic wireless mode, press p. (If you choose No , enter the Network Key you wrote down in the
first step.) When Press WPS on rtr appears, press the WPS button on your WLAN access point/router,
and then press q twice.
9. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print
your machine's wireless status report. If the connection fails, check the error code on the printed report.
NOTE: If the connection fails, your machine reverts to a wired network interface.
For Windows
®
:
You have completed the wireless network setup. Install drivers and software necessary for operating your device from
the Installer CD-ROM.
For Macintosh:
95Network
You have completed the wireless network setup. To install drivers and software necessary for operating your device,
double-click "StartHereOS X.app" in the installation CD-ROM.
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
Before configuring your machine, we recommend writing down your wireless network settings. You will need this
information before you continue with the configuration.
1. Check and record the current wireless network settings.
Network Name (SSID)
Communication Mode Authentication Method Encryption Mode Network Key
Infrastructure
Open System
NONE -
WEP
Shared Key WEP
WPA/WPA2-PSK
AES
TKIP
(TKIP is supported for WPA-
PSK only.)
For example:
Network Name (SSID)
HELLO
Communication Mode Authentication Method Encryption Mode Network Key
Infrastructure WPA2-PSK AES 12345678
NOTE: If your router uses WEP encryption, enter the key used as the first WEP key. Your Dell machine supports
the use of the first WEP key only.
2. Press p or q to select the Network option, and then press OK.
3. Press p or q to select the WLAN option, and then press OK.
4. Press p or q to select the Setup Wizard option, and then press OK.
5. When WLAN Enable? appears, press p to select On.
This will start the wireless setup wizard. To cancel, press Back.
6. The machine will search for your network and display a list of available SSIDs. Press p or q to select the
<New SSID> option, and then press OK.
7. Enter the SSID name, and then press OK.
8. Press p or q to select the Infrastructure option, and then press OK.
9. Press p or q to select the Authentication Method you want, and then press OK.
10. Do one of the following:
• If you selected the Open System option, press p or q to select the Encryption Type None or WEP , and
96 Network
then press OK.
If you selected the WEP option for Encryption Type, enter the WEP key, and then press OK.
• If you selected the Shared Key option, enter the WEP key, and then press OK.
• If you selected the WPA/WPA2-PSK option, press p or q to select the Encryption Type TKIP+AES or AES ,
and then press OK.
Enter the WPA key, and then press OK.
NOTE: Your Dell machine supports the use of the first WEP key only.
11. To apply the settings, press p. To cancel, press q .
12. The machine will attempt to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays Connected. The machine will print
your machine's wireless status report. If the connection fails, check the error code on the printed report.
NOTE: If the connection fails, your machine reverts to a wired network interface.
For Windows
®
:
You have completed the wireless network setup. Install drivers and software necessary for operating your device from
the Installer CD-ROM.
For Macintosh:
You have completed the wireless network setup. To install drivers and software necessary for operating your device,
double-click "StartHereOS X.app" in the installation CD-ROM.
Use Wi-Fi Direct
™
• Print from Your Mobile Device Using Wi-Fi Direct
• Mobile Printing
• Configure Your Wi-Fi Direct Network
Configure your Wi-Fi Direct network settings from your machine's control panel.
• I Cannot Complete the Wireless Network Setup Configuration.
Print from Your Mobile Device Using Wi-Fi Direct
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance
®
. It allows you to
configure a secured wireless network between your Dell machine and a mobile device, such as an Android
™
device,
Windows
®
Phone device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports wireless
network configuration using the one-push or PIN Method of Wi-Fi Protected Setup
™
(WPS). You can also configure
a wireless network by manually setting an SSID and password. Your Dell machine's Wi-Fi Direct feature supports
WPA2
™
security with AES encryption.
97Network
1. Mobile device
2. Your Dell machine
NOTE: Although the Dell machine can be used in both a wired and wireless network, only one connection method can
be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connec-
tion (supported models only) and Wi-Fi Direct connection can be used at the same time.
NOTE: The Wi-Fi Direct-supported device can become a Group Owner (G/O). When configuring the Wi-Fi Direct net-
work, the G/O serves as an access point.
Mobile Printing
Your Dell Printer | E310dw supports printing from a variety of mobile devices. Easy to use and navigate, the
application for Mobile Printing enables direct printing of photos, documents, web content and more, on supported
Dell printers via Wi-Fi or Ethernet network.
For Android
™
Devices
Download the Dell Document Hub app for free from Google Play™. Easy to use and navigate, the Dell Document
Hub app enables direct printing of photos, documents web content and more, to supported Dell printers on a Wi-Fi,
Wi-Fi Direct, or Ethernet network.
Scan the QR Code
®
for quick access to the relevant application store.
98 Network
For iOS Devices
This printer is compatible with AirPrint. This printer is also compatible with Dell Document Hub App, available for
free download from App Store.
Scan the QR Code for quick access to the relevant application store.
Configure Your Wi-Fi Direct Network
Configure your Wi-Fi Direct network settings from your machine's control panel.
• Step-by-step Guide for Wi-Fi Direct Network Configuration
The following instructions offer five methods for configuring your Dell machine in a wireless network
environment. Select the method you prefer for your environment.
• Configure Your Wi-Fi Direct Network Using the One-Push Method
• Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
• Configure Your Wi-Fi Direct Network Using the PIN Method
• Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
• Configure Your Wi-Fi Direct Network Manually
Step-by-step Guide for Wi-Fi Direct Network Configuration
The following instructions offer five methods for configuring your Dell machine in a wireless network environment.
Select the method you prefer for your environment.
Check your mobile device for configuration.
1. Does your mobile device support Wi-Fi Direct?
Option Description
Yes Go to Step 2
No Go to Step 3
2. Does your mobile device support one-push configuration for Wi-Fi Direct?
Option Description
Yes See
Related Information
: Configure Your Wi-Fi Direct Network Using the One-Push Method
No See
Related Information
: Configure Your Wi-Fi Direct Network Using the PIN Method
3. Does your mobile device support Wi-Fi Protected Setup™ (WPS)?
Option Description
Yes Go to Step 4
No See
Related Information
: Configure Your Wi-Fi Direct Network Manually
99Network
4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup™ (WPS)?
Option Description
Yes See
Related Information
: Configure Your Wi-Fi Direct Network Using the One-Push Method
and Wi-Fi Protected Setup™ (WPS)
No See
Related Information
: Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-
Fi Protected Setup™ (WPS)
To use Mobile Printing functionality in a Wi-Fi Direct network configured by one-push configuration using Wi-Fi
Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be
running Android™ 4.0 or greater.
Configure Your Wi-Fi Direct Network Using the One-Push Method
If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the Wi-Fi Direct option, and then press OK.
3. Press p or q to select the Push Button option, and then press OK.
4. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q .
5. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
Activate Wi-Fi Direct on other device and press OK. appears on the machine's LCD. Press
OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Back.
6. Do one of the following:
• When your Dell machine is the Group Owner (G/O), connect your mobile device to the machine directly.
• When your Dell machine is not the G/O, it will display available device names with which to configure a Wi-
Fi Direct network. Press p or q to select the mobile device you want to connect to and press OK. Search for
available devices again by pressing Rescan.
7. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed
the Wi-Fi Direct network setup.
Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
If your mobile device supports WPS (PBC; Push Button Configuration), follow these steps to configure a Wi-Fi
Direct network:
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the Wi-Fi Direct option, and then press OK.
3. Press p or q to select the Group Owner option, and then press OK.
4. Press p or q to select the On option, and then press OK.
5. Press p or q to select the Push Button option, and then press OK.
6. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q .
7. Activate your mobile device's WPS one-push configuration method (see your mobile device's user's guide for
instructions) when Activate Wi-Fi Direct on other device and press OK. appears on the
100 Network
machine's LCD. Press OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Back.
8. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed the
Wi-Fi Direct network setup.
Configure Your Wi-Fi Direct Network Using the PIN Method
If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct
network:
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the Wi-Fi Direct option, and then press OK.
3. Press p or q to select the PIN Code option, and then press OK.
4. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q .
5. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
Activate Wi-Fi Direct on other device and press OK. appears on the machine's LCD. Press
OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Back.
6. Do one of the following:
• When your machine is the Group Owner (G/O), it will wait for a connection request from your mobile device.
When Input PIN Code appears, enter the PIN displayed on your mobile device in your machine. Press OK
to complete the setup.
If the PIN is displayed on your machine, enter the PIN in your mobile device.
• When your machine is not the G/O, it will display available device names with which to configure a Wi-Fi
Direct network. Press p or q to select the mobile device you want to connect to and press OK. Search for
available devices again by pressing Rescan , and then go to the next step.
7. Do one of the following:
• Press p to display the PIN on your machine, enter the PIN in your mobile device, and then go to the next
step.
• Press q to enter the PIN displayed by your mobile device in your machine. Press OK , and then go to the next
step.
8. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed the
Wi-Fi Direct network setup.
Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to configure a
Wi-Fi Direct network.
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the Wi-Fi Direct option, and then press
OK.
3. Press p or q to select the Group Owner option, and then press OK.
4. Press p or q to select the On option, and then press OK.
101Network
5. Press p or q to select the PIN Code option, and then press OK.
6. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q .
7. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for
instructions) when Activate Wi-Fi Direct on other device and press OK. appears on the
machine's LCD. Press OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Back.
8. The machine will wait for a connection request from your mobile device. When Input PIN Code appears,
enter the PIN displayed on your mobile device in the machine.
9. Press OK.
10. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed the
Wi-Fi Direct network setup.
Configure Your Wi-Fi Direct Network Manually
If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the Wi-Fi Direct option, and then press OK.
3. Press p or q to select the Manual option, and then press OK.
4. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q .
5. The machine will display the SSID name and Password for two minutes. Go to your mobile device's wireless
network settings screen and enter the SSID name and password.
6. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed the
Wi-Fi Direct network setup.
Advanced Network Features
• Print the Network Configuration Report
The Network Configuration Report lists the current network configuration, including the network print server
settings.
Print the Network Configuration Report
The Network Configuration Report lists the current network configuration, including the network print server
settings.
NOTE: Node Name: The Node Name appears on the current Network Configuration Report. The default Node
Name is "DELLxxxxxx" (where "xxxxxx" is the first six digits of your machine's MAC Address / Ethernet Address.)
NOTE: If the IP Address on the Network Configuration Report shows 0.0.0.0, wait for one minute and try
printing it again.
NOTE: You can find your machine's settings, such as IP address, subnet mask, node name, and MAC Address on
the report, for example:
102 Network
• IP address: 192.168.0.5
• Subnet mask: 255.255.255.0
• Node name: DELL000499
• MAC Address: 00-0c-a0-00-04-99
1. Press p or q to select the Machine Info. option, and then press OK.
2. Press p or q to select Print NetSetting.
3. Press OK.
Technical Information for Advanced Users
• Additional Network Settings for Windows
®
• Available Services
When you want your computer to print to the Dell print server, you must use a resource, also known as a 'service.'
The Dell print server provides these predefined services:
• Other Ways to Configure the IP Address
• Reset the Network Settings to the Factory Settings
You can use your machine's control panel to reset the print server to its default factory settings. This resets all
information, such as the password and IP address.
• Print the WLAN Report
The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code
on the printed report.
Additional Network Settings for Windows
®
• Before Configuring Additional Network Settings
• Use Web Services to Install Drivers Used for Printing (Windows Vista
®
, Windows
®
7 and Windows
®
8)
Use Web Services to monitor printers on the network.
• Use Web Services to Uninstall Drivers Used for Printing (Windows Vista
®
, Windows
®
7 and Windows
®
8)
• Install Drivers Used for Printing for Infrastructure Mode When Using Vertical Pairing (Windows
®
7 and
Windows
®
8)
Windows
®
Vertical Pairing is a technology that allows your Vertical Pairing-supported wireless machine to
connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature. It enables
printer driver installation from the printer icon in the Add a device screen. If you are in Infrastructure mode, you
can connect your machine to the wireless network, and then install the printer driver using this feature.
• Install Drivers Used for Printing for the Wi-Fi Direct Network When Using Vertical Pairing (Windows
®
8.1)
Windows
®
8.1 allows your Vertical Pairing-supported wireless machine to connect to the Wi-Fi Direct network
using the one-push or PIN Method of WPS and the Web Services feature. It enables printer driver installation
from the printer icon in the Add a device screen. You can connect your machine to the Wi-Fi Direct network,
and then install the printer driver using this feature. Your machine also supports the Persistent Group feature of
Vertical Pairing for Windows
®
8.1.
103Network
Before Configuring Additional Network Settings
Use one of the following features to configure additional network settings:
• Web Services for printing (Windows Vista
®
, Windows
®
7 and Windows
®
8)
• Vertical Pairing (Windows
®
7 and Windows
®
8)
Use Web Services to Install Drivers Used for Printing (Windows Vista
®
, Windows
®
7 and
Windows
®
8)
Use Web Services to monitor printers on the network.
• Verify that the host computer and the Dell machine are on the same subnet, or that the router is correctly
configured to pass data between the two devices.
• You must configure the IP address on your Dell machine before you configure this setting.
• For Windows Server
®
2008, Windows Server
®
2012 and Windows Server
®
2012 R2, you must install Print Services.
1. Insert the Installer CD-ROM.
2. Open Windows
®
Explorer, and navigate to your CD-ROM drive, and then select install > bin > ComDLL > Data.
3. Double-click PnPDrvInst.exe or dpinstx86.exe.
4. If the User Account Control screen appears, do one of the following:
• (Windows Vista
®
)
Click Allow.
• (Windows
®
7/Windows
®
8)
Click Yes.
5. Do one of the following:
• (Windows Vista
®
)
Click
(Start) > Network.
The machine's Web Services Name appears with the printer icon.
Right-click the machine you want to install.
• (Windows
®
7)
Click
(Start) > Control Panel > Network and Internet > View network computers and devices.
The machine's Web Services Name appears with the printer icon.
Right-click the machine you want to install.
• (Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > Devices > Add a device.
The machine's Web Services Name appears.
• (Windows
®
8.1)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > PC & devices > Devices > Add a device.
The machine's Web Services Name appears.
104 Network
NOTE: The Web Services Name for the Dell machine is your model name and the MAC Address (Ethernet Address)
of your machine (for example, Dell E310dw [XXXXXXXXXXXX] (MAC Address / Ethernet Address)).
NOTE: (Windows
®
8)
Move your mouse over the machine name to display the machine's information.
6. Do one of the following:
• (Windows Vista
®
/Windows
®
7)
Click Install in the machine's drop-down menu.
• (Windows
®
8)
Select the machine you want to install.
Use Web Services to Uninstall Drivers Used for Printing (Windows Vista
®
, Windows
®
7 and
Windows
®
8)
1. Do one of the following:
• (Windows Vista
®
)
Click
(Start) > Network.
• (Windows
®
7)
Click
(Start) > Control Panel > Network and Internet > View network computers and devices.
• (Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > Devices.
• (Windows
®
8.1)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > PC & devices > Devices.
2. Do one of the following:
• (Windows Vista
®
/Windows
®
7)
The machine's Web Services Name will be shown with the printer icon. Right-click the machine you want to
uninstall.
• (Windows
®
8)
The machine's Web Service Name will be shown. Select the machine you want to uninstall, and then click
(
Remove device ).
3. Do one of the following:
• (Windows Vista
®
/Windows
®
7)
Click Uninstall in the machine's drop-down menu.
• (Windows
®
8)
When the dialog box appears, follow the on-screen instruction.
Install Drivers Used for Printing for Infrastructure Mode When Using Vertical Pairing (Windows
®
7
105Network
and Windows
®
8)
Windows
®
Vertical Pairing is a technology that allows your Vertical Pairing-supported wireless machine to connect to
your Infrastructure network using the PIN Method of WPS and the Web Services feature. It enables printer driver
installation from the printer icon in the Add a device screen. If you are in Infrastructure mode, you can connect your
machine to the wireless network, and then install the printer driver using this feature.
• Verify that the host computer and the Dell machine are on the same subnet, or that the router is correctly
configured to pass data between the two devices.
• If you have disabled your machine's Web Services feature, you must re-enable it by selecting the Web Services
check box and clicking Submit. The default setting of Web Services for the Dell machine is Enabled. You can
change the Web Services setting using Web Based Management.
• Make sure your wireless LAN access point/router has the Windows
®
7 or Windows
®
8 compatibility logo. If you are
not sure about the compatibility logo, contact your access point/router manufacturer.
• Make sure your computer has the Windows
®
7 or Windows
®
8 compatibility logo. If you are not sure about the
compatibility logo, contact your computer manufacturer.
• If you are configuring your wireless network using an external wireless Network Interface Card (NIC), make sure
the wireless NIC has the Windows
®
7 or Windows
®
8 compatibility logo. For more information, contact your
wireless NIC manufacturer.
• To use a Windows
®
7 or a Windows
®
8 computer as a Registrar, you must register it to your network in advance.
See the instructions supplied with your wireless LAN access point/router.
1. Turn on your machine.
2. Set your machine to WPS mode (PIN Method).
3. Do one of the following:
• (Windows
®
7)
Click
(Start) > Devices and Printers > Add a device.
• (Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device.
4. Select your machine and type the PIN.
5. Select the infrastructure network to which you want to connect, and then click Next.
6. When your machine appears in the Devices and Printers dialog box, the wireless configuration and the printer
driver installation are successfully completed.
Install Drivers Used for Printing for the Wi-Fi Direct Network When Using Vertical Pairing
(Windows
®
8.1)
Windows
®
8.1 allows your Vertical Pairing-supported wireless machine to connect to the Wi-Fi Direct network using
the one-push or PIN Method of WPS and the Web Services feature. It enables printer driver installation from the
printer icon in the Add a device screen. You can connect your machine to the Wi-Fi Direct network, and then install
106 Network
the printer driver using this feature. Your machine also supports the Persistent Group feature of Vertical Pairing for
Windows
®
8.1.
• If you have disabled your machine's Web Services feature, you must re-enable it by selecting the Web Services
check box, and clicking Submit. The default setting of the Web Services for the Dell machine is Enabled. You
can change the Web Services setting using Web Based Management.
• Make sure your computer has the Windows
®
8.1 compatibility logo. If you are not sure about the compatibility
logo, contact your computer manufacturer.
• If you are configuring your wireless network using an external wireless Network Interface Card (NIC), make
sure the wireless NIC has the Windows
®
8.1 compatibility logo. For more information, contact your wireless
NIC manufacturer.
1. Turn on your machine.
2. Enable your machine's Wi-Fi Direct feature.
3. Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device.
4. Select your machine.
NOTE: If your computer displays a dialog box that requires the WPS PIN, type the PIN displayed on your Dell
machine's LCD, and then click Next.
5. Select the Wi-Fi Direct push button menu on your machine.
6. When your machine appears in the Devices and Printers dialog box, the wireless configuration and the printer
driver installation are successfully completed.
Available Services
When you want your computer to print to the Dell print server, you must use a resource, also known as a 'service.'
The Dell print server provides these predefined services:
Service (Example) Definition
BINARY_P1 TCP/IP binary
TEXT_P1 TCP/IP text service (adds carriage return after each line feed)
PCL_P1 PCL service (switches PJL-compatible machine to PCL mode)
DELLxxxxxx
*1
TCP/IP binary
*1 Where "xxxxxx" is the first six digits of your machine's MAC Address (Ethernet Address).
Other Ways to Configure the IP Address
• Configure the IP Address Using DHCP
• Configure the IP Address Using BOOTP
• Configure the IP Address Using RARP
• Configure the IP Address Using APIPA
• Configure the IP Address Using ARP
107Network
Configure the IP Address Using DHCP
The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address
allocation. If you have a DHCP server on your network, the print server obtains its IP address from the DHCP server
automatically and registers its name with any RFC 1001- and 1002-compliant dynamic name services.
NOTE: If you do not want your print server configured via DHCP, you must set the Boot Method to Static so that the
print server has a static IP address. This will prevent the print server from trying to obtain an IP address from any of
these systems.
To change the Boot Method, use the machine’s control panel Network menu, or Web Based Management.
Configure the IP Address Using BOOTP
Before you configure the IP address using Bootstrap Protocol (BOOTP), you must set the machine's Boot Method to
BOOTP. To change the Boot Method, use the machine's control panel Network menu.
BOOTP is an alternative to Reverse Address Resolution Protocol (RARP) that has the advantage of allowing
configuration of the subnet mask and gateway. To use BOOTP to configure the IP address, make sure BOOTP is
installed and running on your host computer (it should appear in the /etc/services file on your host as a real
service; type man bootpd or see your system documentation for information). BOOTP is usually started up via the
/etc/inetd.conf file, so you may need to enable it by removing the "#" in front of the bootp entry in that file.
For example, a typical bootp entry in the /etc/inetd.conf file would be:
#bootp dgram udp wait /usr/etc/bootpd bootpd -i
Depending on the system, this entry might be called "bootps" instead of "bootp".
NOTE: To enable BOOTP, use an editor to delete the "#" (if there is no "#," then BOOTP is already enabled). Then edit
the BOOTP configuration file (usually /etc/bootptab ) and enter the name, network type (1 for Ethernet), MAC
Address (Ethernet Address) and the IP address, subnet mask and gateway of the print server. Unfortunately, the
exact format for doing this is not standardized, so you will need to see your system documentation to determine how
to enter this information (many UNIX
®
systems also have template examples in the bootptab file that you can use for
reference). Some examples of typical /etc/bootptab entries include:
DELL310107 1 00:80:77:31:01:07 192.168.1.2
and:
DELL310107:ht=ethernet:ha=008077310107:\ip=192.168.1.2:
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a
download filename in the configuration file. If this is the case, create a null file on the host and specify the name of
this file and its path in the configuration file.
As with RARP, the print server will load its IP address from the BOOTP server when the machine is powered on.
Configure the IP Address Using RARP
Before you configure the IP address using Reverse Address Resolution Protocol (RARP), you must set the machine's
Boot Method to RARP. To change the Boot Method, use the machine's control panel, or Web Based Management.
The Dell print server's IP address can be configured using the RARP facility on your host computer. This is done by
editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following:
00:80:77:31:01:07 DELL008077310107 (or DELL008077310107 for a wireless network)
108 Network
where the first entry is the MAC Address (Ethernet Address) of the print server and the second entry is the name of
the print server. (The name must be the same as the one you put in the /etc/hosts file.)
If the RARP daemon is not already running, start it (depending on the system, the command can be rarpd, rarpd -a,
in.rarpd -a, or another command; type man rarpd or see your system documentation for additional information).
To verify that the RARP daemon is running on a Berkeley UNIX
®
based system, type the following command:
ps -ax | grep -v grep | grep rarpd
For AT&T UNIX
®
-based systems, type:
ps -ef | grep -v grep | grep rarpd
The Dell print server will get the IP address from the RARP daemon when the machine is powered on.
Configure the IP Address Using APIPA
The Dell print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, DHCP clients
automatically configure an IP address and subnet mask when a DHCP server is not available. The device selects its
own IP address in the range 169.254.1.0 through 169.254.254.255. The subnet mask is automatically set to 255.255.0.0
and the gateway address is set to 0.0.0.0.
By default, the APIPA protocol is enabled. To disable the APIPA protocol, use the machine's control panel, or Web
Based Management.
Configure the IP Address Using ARP
If your network does not use a DHCP server, you can also use the Address Resolution Protocol (ARP) command. The
ARP command is available on Windows
®
systems that have TCP/IP installed and UNIX
®
systems. To use ARP, type
the following command:
arp -s ipaddress ethernetaddress
ipaddress
Where ethernetaddress is the MAC Address (Ethernet Address) of the print server and ipaddress is the IP
address of the print server.
For example:
Windows
®
systems
Windows
®
systems require the hyphen (dash) "-" character between each digit of the MAC Address (Ethernet
Address).
arp -s 192.168.1.2 00-80-77-31-01-07
ping 192.168.1.2
UNIX
®
/Linux systems
Typically, UNIX
®
and Linux systems require the colon ":" character between each digit of the MAC Address
(Ethernet Address).
arp -s 192.168.1.2 00:80:77:31:01:07
ping 192.168.1.2
NOTE: You must be on the same Ethernet segment to use the ARP command, that is, there cannot be a router be-
tween the print server and operating system.
If there is a router, you may use BOOTP or other methods to enter the IP address. If your administrator has configured
the system to deliver IP addresses using BOOTP, DHCP, or RARP, your Dell print server can receive an IP address from
109Network
any one of these IP address allocation systems, so you will not need to use the ARP command. The ARP command
works only once. For security reasons, when you have successfully configured the IP address of a Dell print server
using the ARP command, you cannot use the ARP command again to change the address. The print server will ignore
any attempts to do this. To change the IP address again, use Web Based Management, TELNET (using the SET IP AD-
DRESS command), or perform a factory reset on the print server, which will then allow you to use the ARP command
again.
Reset the Network Settings to the Factory Settings
You can use your machine's control panel to reset the print server to its default factory settings. This resets all
information, such as the password and IP address.
NOTE: This feature restores all wired and wireless network settings to the factory settings.
NOTE: You can also reset the print server to its factory settings using Web Based Management.
1. Press p or q to select the Network option, and then press OK.
2. Press p or q to select the Network Reset option, and then press OK.
3. Press p for Yes.
The machine will restart.
Print the WLAN Report
The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on
the printed report.
1. Press p or q to select the Machine Info. option, and then press OK.
2. Press p or q to select the Print WLANReport option, and then press OK.
The machine will print the WLAN Report.
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and refer to
the corresponding instructions in the table:
Error Code Problem and Recommended Solutions
TS-01
The wireless setting is not activated, turn the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and turn the wireless setting of your machine to
ON.
110 Network
TS-02
The wireless access point/router cannot be detected.
1. Check the following four points:
• Make sure that the wireless access point/router is powered on.
• Move your machine to an obstruction-free area, or closer to the wireless access point/router.
• Temporarily place your machine within about 3.3 feet (one meter) from the wireless access point when you are
configuring the wireless settings.
• If your wireless access point/router is using MAC address filtering, confirm the MAC address of the Dell
machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication method/encryption method/
Network Key), the information may be incorrect.
Confirm the SSID and security information and enter the correct information as necessary.
TS-04
The Authentication/Encryption methods used by the selected wireless access point/router are not supported by
your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless access point/router.
Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may be incorrect. Confirm the wireless
network settings.
For Ad-Hoc Mode, change the authentication and encryption methods of your computer for the wireless setting.
Your machine supports Open authentication method only, with optional WEP encryption.
TS-05
The security information (SSID/Network Key) is incorrect.
Confirm the SSID and Network Key. If your router uses WEP encryption, enter the key used as the first WEP key.
Your Dell machine supports the use of the first WEP key only.
TS-06
The wireless security information (Authentication method/Encryption method/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption method/Network Key) listed in
TS-04. If your router uses WEP encryption, enter the key used as the first WEP key. Your Dell machine supports
the use of the first WEP key only.
TS-07
The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled.
If you would like to configure your wireless settings using WPS or AOSS™ , you must operate both your machine
and the wireless access point/router. Confirm your wireless access point/router supports WPS or AOSS™ and try
starting again.
If you do not know how to operate your wireless access point/router using WPS or AOSS™ see the documentation
provided with your wireless access point/router, ask the manufacturer of your wireless access point/router or ask
your network administrator.
TS-08
Two or more wireless access points that have WPS or AOSS™ enabled are detected.
• Confirm that only one wireless access point/router within range has the WPS or AOSS™ method active and
try again.
• Try starting again after a few minutes in order to avoid interference from other access points.
111Network
Network Menu on the Dell Control Panel
The control panel's Network menu selections allow you to configure the Dell machine for your network.
Note that your Dell machine includes the Web Based Management, which you can use to configure many aspects of
the network.
TCP/IP
If you connect the machine to your network with a network cable, use the Wired LAN menu selections. If you
connect the machine to a wireless Ethernet network, use the WLAN menu selections.
Boot Method
This selection controls how the machine obtains an IP address.
Auto
In this mode, the machine will scan the network for a DHCP server. If it can find one, and if the DHCP server
is configured to allocate an IP address to the machine, then the IP address supplied by the DHCP server will be
used.
If no DHCP server is available, the IP Address is set using the APIPA protocol. After the machine is initially
powered ON, it may take a few minutes for the machine to scan the network for a server.
Static
In this mode, the machine's IP address must be manually assigned. When the IP address is entered, it is locked to
the assigned address.
If you do not want your print server configured via DHCP, BOOTP, or RARP, you must set the BOOT Method
to Static so that the print server has a static IP address. This will prevent the print server from trying to obtain an
IP address from any of these systems.
To change the BOOT Method, use the machine's control panel, or Web Based Management.
IP Address
This field displays the current IP address of the machine. If you have selected a BOOT Method of Static, type the IP
address that you wish to assign to the machine (check with your network administrator for the IP address to use). If
you have selected a method other than Static, the machine will attempt to determine its IP address using the DHCP,
BOOTP, or RARP protocols.
The default IP address of your machine will probably be incompatible with the IP address numbering scheme of
your network. We recommend contacting your network administrator for an IP address that is compatible with the
network to which your machine is connected.
Subnet Mask
This field displays the current subnet mask used by the machine. If you are not using DHCP, BOOTP, or RARP to
obtain the subnet mask, type the desired subnet mask. Check with your network administrator for the subnet mask
to use.
Gateway
This field displays the current gateway or router address used by the machine. If you are not using DHCP, BOOTP,
or RARP to obtain the gateway or router address, type the address you wish to assign. If you do not have a gateway or
router, leave this field blank. Check with your network administrator if you are unsure.
IP Boot Tries
This field displays the number of attempts the machine will try to obtain an IP address when the Boot Method is set
112 Network
to any setting except Static.
APIPA
Selecting On will cause the print server to automatically allocate a link-local IP address in the range (169.254.1.0 -
169.254.254.255) when the print server cannot obtain an IP address through the Boot Method you have set. Selecting
Off means the IP address does not change when the print server cannot obtain an IP address through the Boot
Method you have set.
IPv6
This machine is compatible with IPv6, the next generation Internet protocol. The default setting is Off. If you want
to use the IPv6 protocol, select On.
NOTE: If you set IPv6 to On , turn off the power switch, and then turn it back on to enable this protocol.
NOTE: After you set IPv6 to On , this setting will be applied to both the wired and wireless LAN interface.
Ethernet (Wired Network Only)
NOTE: If you set this value incorrectly, you may not be able to communicate with your print server.
Wired Status
This field displays the current wired network status.
MAC Address
The MAC Address (Ethernet Address) is a unique number assigned for the machine's network interface. You can
check your machine's MAC Address on its control panel.
WLAN Assistant (Wireless Network Only)
This feature guides you through the wireless network configuration using the Setup Wizard.
Setup Wizard (Wireless Network Only)
The Setup Wizard guides you through the wireless network configuration.
WPS/AOSS™ (Wireless Network Only)
If your wireless LAN access point/router supports either WPS (PBC) or AOSS™ (automatic wireless mode), you can
configure your Dell machine without a computer.
NOTE: WPS refers to Wi-Fi Protected Setup™.
NOTE: PBC refers to Push Button Configuration.
NOTE: AOSS™ refers to AirStation One-Touch Secure System.
113Network
WPS w/PIN Code (Wireless Network Only)
If your wireless LAN access point/router supports WPS (PIN method), you can configure your Dell machine without
a computer.
NOTE: WPS refers to Wi-Fi Protected Setup™.
WLAN Status (Wireless Network Only)
Status
This field displays the current wireless network status.
Signal
This field displays the current wireless network signal strength.
Channel
This field displays the current wireless network channel.
Speed
This field displays the current wireless network speed.
SSID
This field displays the current wireless network SSID. The display shows up to 32 characters of the SSID name.
Comm.Mode
This field displays the current wireless network communication mode.
Set to Default
Select the Set to Default option to reset each wired or wireless setting to the factory default.
Wired Enable (Wired Network Only)
Set the Wired Enable option to On when you want to use a wired network connection.
WLAN Enable (Wireless Network Only)
Set the WLAN Enable option to On when you want to use a wireless network connection.
Wi-Fi Direct
This type of connection is a Wi-Fi standard that allows devices to connect with each other without a wireless access
point, using secured method.
Network Reset
Select the Network Reset option to reset the print server to its default factory settings.
114 Network
115
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Lock the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Before Using Network Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Supported Security Protocols and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Send an Email Securely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
116
117Security
Security
• Lock the Machine Settings
Before turning on the machine's access lock feature, make a careful note of your password. If you forget the
password, you must reset all passwords stored in the machine by calling your administrator or Dell Customer
Service.
• Before Using Network Security Features
Your Dell machine employs some of the latest network security and encryption protocols available today. These
network features can be integrated into your overall network security plan to help protect your data and prevent
unauthorized access to the machine.
• Supported Security Protocols and Features
• Send an Email Securely
Lock the Machine Settings
Before turning on the machine's access lock feature, make a careful note of your password. If you forget the password,
you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service.
• About Using Setting Lock
Block unauthorized access to machine settings.
About Using Setting Lock
Block unauthorized access to machine settings.
When Setting Lock is set to On , you cannot access the machine settings without entering the password.
Set the Setting Lock Password
1. Press p or q to select the General Setup option, and then press OK.
2. Press p or q to select the Setting Lock option, and then press OK.
3. Enter a four-digit number for the password.
To enter each digit, press p or q to select a number, and then press OK.
4. When the LCD displays Verify: , re-enter the password.
5. Press OK.
Change the Setting Lock Password
1. Press p or q to select the General Setup option, and then press OK.
2. Press p or q to select the Setting Lock option, and then press OK.
3. Press p or q to select the Set Password option, and then press OK.
4. Enter the current four-digit password.
To enter each digit, press p or q to select a number, and then press OK.
5. Enter a new four-digit password.
5
120 Security
Configure Email Sending Using Web Based Management
We recommend using Web Based Management to configure secured email sending with user authentication.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's
IP address).
For example: http://192.168.1.2
NOTE: If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as
"SharedPrinter" instead of the IP address.
• For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
• For example:
http://DELL000499
The NetBIOS name can be found in the Network Configuration Report.
NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click Protocol in the left navigation bar.
6. In the SMTP field, click Advanced Setting and make sure the status of SMTP is Enabled.
7. Configure the SMTP settings.
• For more information, see the Help text in Web Based Management.
• Confirm that the email settings are correct after configuration by sending a test email.
• If you do not know the SMTP server settings, contact your network administrator or Internet Service Provider
(ISP).
8. When finished, click Submit.
The Test E-mail Send Configuration dialog box appears.
9. Follow the instructions in the dialog box to test the current settings.
Send an Email with User Authentication
Your Dell machine supports the SMTP-AUTH method to send email via an email server that requires user
authentication. This method prevents unauthorized users from accessing the email server.
You can use SMTP-AUTH method for email notification and email reports (available for certain models).
NOTE: We recommend using Web Based Management to configure the SMTP authentication.
Email Server Settings
121Security
You must configure your machine's SMTP authentication method to match the method used by email server. For
details about your email server settings, contact your network administrator or Internet Service Provider (ISP).
NOTE: To enable SMTP server authentication, in the Web Based Management SMTP screen, under Server Authenti-
cation Method , you must select SMTP-AUTH.
122 Security
123
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Error and Maintenance Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Clear the Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Improve the Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Machine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
124
125Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Dell machine. You can correct most
problems yourself.
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within
that country.
Using non-Dell supplies may affect the print quality, hardware performance, and machine reliability.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on. See the
Setup Guide
.
• All of the protective materials have been removed. See the
Setup Guide
.
• Paper is loaded correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is set
up on both the machine and your computer.
• Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
6
126 Troubleshooting
Printing Problems
Difficulties Suggestions
No printout Check that the correct printer driver has been installed and selected.
Check to see if the Status Monitor (for Macintosh only) or the machine's control panel displays
an error status.
Check that the machine is online:
• Windows
®
7 and Windows Server
®
2008 R2
Click
/ Start > Devices and Printers. Right-click Dell Printer E310dw and click See
what's printing. Click Printer in the menu bar. Make sure Use Printer Offline is cleared.
• Windows Vista
®
and Windows Server
®
2008
Click
/ Start > Control Panel > Hardware and Sound > Printers. Right-click Dell
Printer E310dw. Make sure Use Printer Online is not listed. If it is listed, click this option to
set the driver Online.
• Windows Server
®
2003
Click the Start > Printers and Faxes. Right-click Dell Printer E310dw. Make sure Use
Printer Online is not listed. If it is listed, click this option to set the driver Online.
• Windows
®
8 and Windows Server
®
2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears,
click Settings > Control Panel > Hardware and Sound > View devices and printers. Right-
click the Dell Printer E310dw. Click See what's printing. If printer driver options appear,
select your printer driver. Click Printer in the menu bar and make sure that Use Printer
Offline is not selected.
• Windows Server
®
2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and
printers. Right-click the Dell Printer E310dw. Click See what's printing. If printer driver
options appear, select your printer driver. Click Printer in the menu bar and make sure Use
Printer Offline is not selected.
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press and hold
on the control panel, and then re-
send print data.
The machine is not printing
or has stopped printing.
Press and hold X (Cancel) for about two seconds.
The machine will cancel the print job and clear it from the memory. The printout may be
incomplete. Resend print data.
The headers or footers appear
when the document displays
on the screen but they do not
show up when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom
margins in your document to allow for this.
The machine prints
unexpectedly or it prints
garbage.
Press and hold X (Cancel) for about two seconds to cancel the current print job.
Check the settings in your application to make sure they are set up to work with your machine.
127Troubleshooting
The machine prints the first
couple of pages correctly,
then some pages have
missing text.
Check the settings in your application to make sure they are set up to work with your machine.
Your computer is not recognizing the full signal of the machine's input buffer. Make sure you
connected the interface cable correctly.
The machine does not print
on both sides of the paper
even though the printer
driver setting is 2-sided.
Check the paper size setting in the printer driver. You must select Letter, Legal or Folio (For US
region. For EU region, select A4) paper that is 16 to 28 lb (60 to 105 g/m
2
).
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing,
sending and printing time.
The machine does not feed
paper.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it.
Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper
tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure Manual is not selected for Paper Source in the printer driver.
Clean the paper pick-up rollers.
The machine does not feed
paper from the Manual feed
slot.
Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of
the paper presses against the paper feed rollers. Continue pressing the paper against the rollers
until the machine grabs the paper and pulls it in further.
Put only one sheet of paper in the manual feed slot.
Make sure Manual is selected for Paper Source in the printer driver.
The machine does not feed
envelopes.
Load one envelope at a time in the manual feed slot. Your application must be set to print the
envelope size you are using. This is usually done in the Page Setup or Document Setup menu of
your application.
Network Problems
• Error Messages
Your Dell machine will display an error message if an error occurs. The most common error messages are shown
in the chart.
• Where Can I Find My Dell Machine's Network Settings?
• I Cannot Complete the Wireless Network Setup Configuration.
• My Dell Machine is Not Found on the Network During Printer Driver Installation.
• My Dell Machine Cannot Print over the Network.
• My Dell Machine is not Found on the Network Even After Successful Installation.
• My Security Settings are not Working Properly.
• I Want to Check that My Network Devices are Working Correctly.
128 Troubleshooting
Error Messages
Your Dell machine will display an error message if an error occurs. The most common error messages are shown in
the chart.
Error Messages Cause Action
Cannot Connect A
device is already
connected.
Two mobile devices are already
connected to the Wi-Fi Direct
network when the Dell machine is
the Group Owner (G/O).
After the current connection between your Dell
machine and another mobile device has shut down, try
to configure the Wi-Fi Direct settings again. You can
confirm the connection status by printing the Network
Configuration Report.
Connection Error
Other devices are trying to connect
to the Wi-Fi Direct network at the
same time.
Make sure there are no other devices trying to connect
to the Wi-Fi Direct network, and then try to configure
the Wi-Fi Direct settings again.
Connection Fail
The Dell machine and your mobile
device cannot communicate
during the Wi-Fi Direct network
configuration.
• Move the mobile device closer to your Dell machine.
• Move your Dell machine and the mobile device to
an obstruction-free area.
• If you are using the PIN Method of WPS, make sure
you have entered the correct PIN.
No Device
When configuring the Wi-Fi Direct
network, the Dell machine cannot
find your mobile device.
• Make sure your machine and mobile device are in
the Wi-Fi Direct mode.
• Move the mobile device closer to your Dell machine.
• Move your Dell machine and the mobile device to
an obstruction-free area.
• If you are manually configuring the Wi-Fi Direct
network, make sure you have entered the correct
password.
• If your mobile device has a configuration page
for how to obtain an IP address, make sure the IP
address of your mobile device has been configured
via DHCP.
Where Can I Find My Dell Machine's Network Settings?
Use one of the following methods to find your Dell machine's network settings, for example, IP address, default
gateway, and other settings:
• Print the Network Configuration Report
• Use your Dell machine's control panel
I Cannot Complete the Wireless Network Setup Configuration.
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
129Troubleshooting
Investigate the problem using the WLAN Report.
Cause Action Interface
Your security settings (SSID/
Network Key) are not correct.
• Select and confirm that you are using the correct security
settings.
• See the instructions supplied with your wireless LAN access
point/router for information on how to find the security
settings.
• The manufacturer's name or model number of the wireless
LAN access point/router may be used as the default security
settings.
• Consult with the access point/router manufacturer, your
Internet provider, or network administrator.
• For definitions of SSID and Network Key, see the entries SSID,
Network Ke
y and Channels in the Glossary.
Wireless
Your Dell machine's MAC
address is not allowed.
Confirm that the Dell machine's MAC Address is allowed in the
filter. You can find the MAC Address in your Dell machine's control
panel.
Wireless
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
• Enter the correct SSID name or Network Key manually.
• Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.
Wireless
Your security settings (SSID/
password) are not correct.
• Confirm the SSID and password.
• When you are configuring the network manually, the SSID and
password are displayed on your Dell machine. If your mobile
device supports the manual configuration, the SSID and
password will be displayed on your mobile device's screen.
• For the definition of SSID, see the Glossary.
Wi-Fi Direct
You are using Android™ 4.0. If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Dell machine as a G/O.
Wi-Fi Direct
Your Dell machine is placed
too far from your mobile
device.
Move your Dell machine within about 3.3 feet (1 meter) of the
mobile device when you configure the Wi-Fi Direct network settings.
Wi-Fi Direct
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
Move your Dell machine to an obstruction-free area. Wi-Fi Direct
There is a wireless computer,
Bluetooth-supported device,
microwave oven, or digital
cordless phone near the
Dell machine or the mobile
device.
Move other devices away from the Dell machine or the mobile
device.
Wi-Fi Direct
130 Troubleshooting
If you have checked and tried
all of the above, but still
cannot complete the Wi-Fi
Direct configuration, do the
following:
• Turn your Dell machine off and back on. Then try to
configure the Wi-Fi Direct settings again.
• If you are using your Dell machine as a client, confirm
how many devices are allowed in the current Wi-Fi Direct
network, and then check how many devices are connected.
Wi-Fi Direct
My Dell Machine is Not Found on the Network During Printer Driver Installation.
Cause Action Interface
Your computer is not
connected to the network
correctly.
Make sure your computer is connected to a network, that is, to a
LAN environment or Internet services. For support on your network
problems, contact your network administrator.
Wired/Wireless
Reconnect the LAN cable to the hub to verify that the cabling
and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable.
Wired
Your machine is not
connected to the network
correctly, or your machine
does not have a valid IP
address.
Print the Network Configuration Report and check that Ethernet
Link Status or Wireless Link Status is marked Link OK.
If Link OK does not appear, do the following:
• Make sure the wired or wireless setting is listed as active. Check
this setting at the top of the report.
• Ask your network administrator if your IP address is valid.
• Confirm
that your WLAN access point/router is available.
Wired/Wireless
Your security software blocks
your machine's access to the
network.
• In the Installer dialog box, select the option to search for the
Dell machine again.
• Allow access when the alert message of the security software
appears during the printer driver installation.
• (Macin
tosh)
If you are using a firewall function of anti-spyware or antivirus
security software, temporarily disable it and then install the Dell
software.
Wired/Wireless
Your Dell machine is placed
too far from the wireless
LAN access point/router.
Place your Dell machine within 1 meter/3.3 feet from the wireless
LAN access point/router when you configure the wireless network
settings.
Wireless
There are obstructions (walls
or furniture, for example)
between your machine and
the wireless LAN access
point/router.
Move your Dell machine to an obstruction-free area, or closer to the
wireless LAN access point/router.
Wireless
There is a wireless computer,
Bluetooth device, microwave
oven, or digital cordless
phone near the Dell machine
or the wireless LAN access
point/router.
Move all the devices away from your Dell machine or wireless LAN
access point/router.
Wireless
131Troubleshooting
My Dell Machine Cannot Print over the Network.
Cause Action Interface
Your security software blocks
your machine's access to the
network.
Some security software might block access without showing a
security alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
Wired/Wireless
Your Dell machine was not
assigned an available IP
address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer
and the Dell machine are correct and located on the same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
Wired/Wireless
132 Troubleshooting
The failed print job is still in
your computer's print queue.
• If the failed print job is still in your computer's print queue,
delete it.
• Otherwise, double-click the printer icon in the following folder
and cancel all documents:
• (Windows Server
®
2003)
Click Start > Printers and Faxes.
• (Windows Vista
®
)
Click
(Start) > Control Panel > Hardware and Sound >
Printers.
• (Windows
®
7)
Click
(Start) > Devices and Printers > Printers and
Faxes. Right-click your Dell machine and select See what's
printing.
• (Windows
®
8)
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware and Sound group, click View devices and
printers > Printers.
• (Windows Server
®
2008)
Click Start > Control Panel > Printers.
• (Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware group, click View devices and printers >
Printers.
• (For Windows Server
®
2012 R2)
Click Control Panel on the Start screen. In the Hardware
group, click View devices and printers. Right-click your Dell
machine and select See what's printing.
• OS X v10.8.x
Click the System Preferences > Print & Scan.
• OS X v10.9.x, 10.10.x
Click the System Preferences > Printer & Scanner.
Wired/Wireless
Your Dell machine is not
connected to the wireless
network.
Print the WLAN Report to check the error code on the printed
report.
Wireless
If you have checked and tried all of the above, but your Dell machine still cannot print, uninstall the printer driver
and reinstall it.
133Troubleshooting
My Dell Machine is not Found on the Network Even After Successful Installation.
Cause Action Interface
Your security software blocks
your machine's access to the
network.
Some security software might block access without showing a
security alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the manufacturer.
Wired/Wireless
Your Dell machine is not
assigned with an available IP
address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer
and the Dell machine are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask your network administrator.
Wired/Wireless
Your Dell machine is not
connected to the network
using wireless capabilities.
Print the WLAN Report to check the error code on the printed
report.
Wireless
If you have checked and tried all of the above, but your Dell machine is not found on the Network, uninstall the
printer driver and reinstall it.
My Security Settings are not Working Properly.
Cause Action Interface
During installation of the
printer driver, or when using
the printing features, you did
not accept the security alert
dialog box.
If you did not accept the security alert dialog box, the firewall
function of your security software may be rejecting access.
Some security software might block access without showing a
security alert dialog box.
To allow access, see the instructions for your security software or ask
the manufacturer.
Wired/Wireless
The required port number
for the security software
setting may be closed.
The following port numbers are used for Dell network features:
• Network printing
*1
: Port number 161 and 137/ Protocol UDP
For more information on how to open the port, see the instructions
for the security software or ask the manufacturer.
Wired/Wireless
*1 Windows
®
I Want to Check that My Network Devices are Working Correctly.
Check Action Interface
134 Troubleshooting
Check that your Dell
machine, access point/router,
or network hub is turned on.
Check the following:
• The power cord is connected correctly and the Dell machine is
turned on.
• The access point/router or hub is turned on and its link button is
blinking.
• All protective packaging has been removed from the machine.
• The toner cartridge and drum unit are installed correctly.
• The front and back covers are fully closed.
• Paper is inserted correctly in the paper tray.
• (For wired networks) A network cable is securely connected to the
Dell machine and to the router or hub
.
Wired/Wireless
Check the Link Status in
the Network Configuration
Report.
Print the Network Configuration Report and check that Ethernet
Link Status or Wireless Link Status is Link OK.
Wired/Wireless
Check that you can "ping"
the Dell machine from your
computer.
Ping the Dell machine from your computer using the IP address or
the node name at the Windows
®
command prompt or Macintosh
Terminal application:
ping <ipaddress> or <nodename>.
• Successful: Your Dell machine is working correctly and connected
to the same network as your computer.
• Unsuccessful: Your Dell machine is not connected to the same
network as your computer.
Confirm that the IP address and the Subnet Mask are set correctly.
Wired/Wireless
Check that your Dell
machine is connected to the
wireless network.
Print the WLAN Report to check the error code on the printed
report.
Wireless
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly.
Other Problems
Difficulties Suggestions
The machine will not turn
on.
Adverse conditions on the power connection (such as lightning or a power surge) may have
triggered the machine's internal safety mechanisms. Unplug the power cord. Wait for ten
minutes, then plug in the power cord and press
to turn on the machine.
If the problem is not solved, press and hold
to turn off the machine. If you are using a
backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine’s power cord directly into a different known working wall outlet and press
to
turn on the machine.
135Troubleshooting
The Dell software cannot be
installed.
(Windows
®
)
If the Security Software warning appears on the computer screen during the installation,
change the Security Software settings to permit the Dell product setup program or other
program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software, temporarily
disable it and then install the Dell software.
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens,
your machine identifies the error or required routine maintenance and shows the appropriate message. The most
common error and maintenance messages are shown in the table.
Follow the instructions in the Actions to improve the status.
Error Message Cause Action
2-sided Disabled
The back cover of the machine is not closed
completely.
Close the back cover of the machine until it
locks to the closed position.
The 2-sided tray is not installed completely. Install the 2-sided tray firmly in the machine.
Cartridge Error
The toner cartridge is not installed correctly. Remove the toner cartridge and drum unit
assembly. Take out the toner cartridge, and put
it back in the drum unit again. Reinstall the
toner cartridge and drum unit assembly in the
machine.
If the problem continues, contact Dell
Customer Service or your local Dell dealer.
Cover is Open
The front cover is not completely closed. Open and then firmly close the front cover of
the machine.
The fusing unit cover is not completely closed
or paper was jammed in the back of the
machine when you turned on the power.
• Close the fusing unit cover located inside
the back cover of the machine.
• Make sure paper is not jammed inside the
back cover of the machine, and then close
the fusing unit cover and press OK.
Drum !
The corona wire on the drum unit must be
cleaned.
Clean the corona wire in the drum unit.
The drum unit or the toner cartridge and
drum unit assembly is not installed correctly.
Remove the drum unit, remove the toner
cartridge from the drum unit, and put the
toner cartridge back into the drum unit.
Reinstall the drum unit in the machine.
Drum End Soon
The drum unit is near the end of its life. Order a new drum unit set before you get the
Replace Drum X message.
Jam 2-sided
The paper is jammed underneath the paper
tray or the fusing unit.
Clear the Jam in the paper tray or the fusing
unit.
Jam Inside
The paper is jammed inside the machine. Open the front cover, remove the drum and
toner, and clear the paper jam.
Jam Rear
The paper is jammed in the back of the
machine.
Open the back cover and remove the jammed
paper. Close the back cover.
136 Troubleshooting
Jam Tray 1
The paper is jammed in the paper tray. Pull the paper tray out completely, open the
front cover and fusing unit cover to remove the
jammed paper.
Manual Feed
Manual was selected as the paper source in the
printer driver when there was no paper in the
manual feed slot.
Place paper in the manual feed slot.
No Paper
The machine is out of paper, or paper is not
correctly loaded in the paper tray.
• Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
• Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
• Make sure not to overfill the paper tray.
No Toner
The toner cartridge or the toner cartridge and
drum unit assembly is not installed correctly.
Remove the toner cartridge and drum unit
assembly. Remove the toner cartridge from the
drum unit, and reinstall the toner cartridge
back in the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge with a new one.
Out of Memory
The machine's memory is full.
Press OK and reduce the print resolution.
Print Unable ##
The machine has a mechanical problem.
• Press and hold
to turn off the
machine, wait a few minutes, and then
turn it on again.
• If the problem continues, contact Dell
Customer Service or your local Dell dealer.
Replace Drum
It is time to replace the drum unit. Replace the drum unit with a new one.
The drum unit counter was not reset when the
previous drum was removed.
Reset the drum unit counter.
Replace Toner
The toner cartridge is at the end of its life. The
machine stops all print operations.
Replace the toner cartridge with a new one.
Set the Continue mode.
Self-Diagnostic
The temperature of the fusing unit does not
rise to a specified temperature within the
specified time.
Press and hold
to turn off the machine,
wait a few seconds, and then turn it on again.
Leave the machine idle for 15 minutes with
the power on.
The fusing unit is too hot.
Size Error DX
The paper size specified in the printer driver
and the machine's menu are not available for
automatic 2-sided printing.
Press and hold X (Cancel) for about two
seconds to cancel a print job. Open the
front cover and close it. Choose a paper size
supported by 2-sided printing.
Paper sizes available for automatic 2-sided
printing are Letter, Legal and Folio.
The paper in the tray is not the correct size
and is not available for automatic 2-sided
printing.
Load the correct size of paper in the tray and
set the tray for that paper size.
Paper sizes available for automatic 2-sided
printing are Letter, Legal and Folio.
Size Mismatch
The paper in the tray is not the correct size. Load the correct size of paper in the tray and
set the size of paper to the tray.
137Troubleshooting
Toner Ended(Continue
mode)
It is time to replace the toner cartridge. Replace the toner cartridge with a new one.
Toner Low
If the LCD displays this message you can still
print. The toner cartridge is near the end of its
life.
Order a new toner cartridge now so you have it
when the LCD displays Replace Toner.
Clear the Paper Jam
Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper.
This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
• Paper is Jammed in the Paper Tray
• Paper is Jammed at the Back of the Machine
• Paper is Jammed inside the Machine
• Paper is Jammed in the 2-sided Tray
Paper is Jammed in the Paper Tray
If the machine's control panel or the Status Monitor (for Macintosh only) displays there is a jam in the paper tray, do
the following steps.
1. Pull the paper tray completely out of the machine.
2. Slowly pull out the jammed paper.
Pulling the jammed paper downward using both hands allows you to remove the paper more easily.
3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size.
138 Troubleshooting
4. Make sure the paper is below the "MAX" mark.
5. Put the paper tray firmly back in the machine.
Paper is Jammed at the Back of the Machine
If the machine's control panel or the Status Monitor (for Macintosh only) indicates that there is a jam in the back
(Rear) of the machine, do the following:
1. Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside
the machine.
139Troubleshooting
2. Open the back cover.
3. Pull the black tabs at the left and right sides toward you to release the fusing unit cover.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
4. Use both hands to gently pull the jammed paper out of the fusing unit.
141Troubleshooting
3. Remove the toner cartridge and drum unit assembly.
WARNING
HOT SURFACE
Internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the
internal parts of the machine.
4. Pull out the jammed paper slowly.
159Routine Maintenance
7. Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
8. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several
times.
NOTE: Be sure to return the tab to the Home position ( p ). The arrow on the tab must be aligned with the arrow on
the drum unit. If it is not, printed pages may have a vertical stripe.
9. Install the toner cartridge and drum unit assembly back into the machine.
203
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
212 Glossary
the data is transmitted and received with a secure key.
Wi-Fi Direct
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance
®
.
WINS
Windows
®
Internet Name Service (WINS) is an information-providing service for NetBIOS name resolution. It
consolidates an IP address and a NetBIOs name that is in the local network.
WINS Server
Windows
®
Internet Name Service (WINS) Server maps IP addresses to computer names (NetBIOS names) in a
Windows
®
network.
WLAN Report
The WLAN Report prints your machine's wireless status report. If the wireless connection fails, check the error code
on the printed report.
WPA-PSK/WPA2-PSK Authentication Method
WPA-PSK/WPA2-PSK authentication method enables a Wi-Fi Protected Access
®
Pre-shared key (WPA-PSK/WPA2-
PSK), which enables the Dell wireless machine to associate with access points using TKIP for WPA-PSK or AES for
WPA-PSK and WPA2-PSK (WPA-Personal).
WPS
Wi-Fi Protected Setup™ (WPS) is a standard that allows setup of secured wireless network. WPS was created by the
Wi-Fi Alliance
®
in 2007.
213INDEX
INDEX
A
About Using Setting Lock 117
Advanced Network Features 101
Advanced Printing Methods 54
APIPA 108
ARP 108
Auto Continue 76
B
Basic Printing Methods 39
Before Printing 39
Before You Use Your Dell Machine 15
BOOTP 107
C
Cancel a Print Job 75
Change 2-Sided Print Settings 75
Change the Default Print Settings 63
Clean the Machine 163
Clear the Paper Jam 137
Control Panel Overview 20
D
Definitions of Notes 15
Dell Printer Hub 21
DHCP 107
E
Environmental Information Notice 195
Error and Maintenance Messages 135
Error Messages 128
Ethernet (Wired Network Only) 112
214 INDEX
F
Front View and Back View 19
G
General Settings 175
Get Started 79
I
Important Note 15
Improve the Print Quality 144
Introduction to Your Dell Machine 19
IP Address 106
L
Learn to Use Network Management Utilities 84
Locate the Machine’s Network Settings 86
Lock the Machine Settings 117
M
MAC Address 112
Machine Information 150
Machine Settings 175
Menu Table 177
N
Network 79
Network Menu on the Dell Control Panel 111
Network Problems 127
Network Reset 113
O
Other Problems 134
215INDEX
P
Paper Handling 25
Print 39
Print a Document 64
Print a List of Printer Settings 76
Printing Problems 126
Print the Internal Font List 76
R
RARP 107
Replace Supplies 155
Restore Printer Factory Settings 76
Routine Maintenance 155
S
Security 117
Select a Print Profile 62
Set Print Options 64
Set the Check Size 33
Set to Default 113
Setup Wizard (Wireless Network Only) 112
Status Messages 21
T
TCP/IP 80, 111
Test Print 76
Troubleshooting 125
U
Unprintable Area 34
Using Special Paper 34
W
Wi-Fi Direct 113
216 INDEX
Wired Enable (Wired Network Only) 113
Wired Network Connection Examples 80
Wired Status 112
Wireless Network Connection Examples 82
WLAN Assistant (Wireless Network Only) 112
WLAN Enable (Wireless Network Only) 113
WLAN Status (Wireless Network Only) 113
WPS/AOSS™ (Wireless Network Only) 112
WPS w/PIN Code (Wireless Network Only) 113
… 203 …


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