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Solución de problemas 43
Problemas con el ratón
PRECAUCIÓN: antes de iniciar cualquiera de los procedimientos descritos en esta sección, siga las
instrucciones de seguridad incluidas en la Guía de información del producto.
LIMPIE EL RATÓN. Para obtener instrucciones sobre cómo limpiar el ratón, consulte
“Ratón”
en la página 119
.
COMPRUEBE EL CABLE DEL RATÓN.
1
Quite los alargadores de ratón (si se utilizan) y conecte el ratón directamente al ordenador.
2
Vuelva a conectar el cable del ratón como se muestra en el diagrama de instalación
del ordenador.
REINICIE EL ORDENADOR.
1
Pulse <Ctrl><Esc> simultáneamente para mostrar el menú
Inicio
.
2
Pulse la tecla
a
tantas veces como sea necesario para resaltar
Apagar
y, a continuación, pulse <Intro>.
3
Una vez que se haya apagado el ordenador, vuelva a conectar el cable del ratón como se muestra
en el diagrama de instalación del ordenador.
4
Inicie el ordenador.
PRUEBE EL RATÓN. Conecte al ordenador un ratón que funcione correctamente y pruébelo.
COMPRUEBE LA CONFIGURACIÓN DEL RATÓN.
1
Haga clic en el botón
Inicio
, seleccione
Panel de control
y haga clic en
Impresoras y otro hardware
.
2
Haga clic en
Mouse
.
3
Pruebe a ajustar la configuración.
VUELVA A INSTALAR EL CONTROLADOR DEL RATÓN. Consulte “Reinstalación de controladores”
en la página 61.
EJECUTE EL SOLUCIONADOR DE PROBLEMAS DE HARDWARE. Consulte
“Solución de
incompatibilidades de software y hardware” en la página 62
.
43


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