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Solving Problems 27
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS
Reseat the memory modules (see page 55) to ensure that your computer is successfully communicating
with the memory.
Ensure that you are following the memory installation guidelines (see page 55).
Your Dell Dimension™ computer supports DDR memory. For additional information on the type of
memory supported by your computer, see "Memory" on page79.
Run the Dell Diagnostics (see page 38).
CLEAN THE MOUSE See "Cleaning Your Computer" on page 91 for instructions on cleaning the
mouse.
CHECK THE MOUSE CABLE
1
Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
2
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3
Shut down the computer (see page 47), reconnect the mouse cable as shown on the setup diagram for
your computer, and then restart the computer.
RESTART THE COMPUTER
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Ty pe
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
TEST THE MOUSE Connect a properly working mouse to the computer, and try using the mouse.
CHECK THE MOUSE SETTINGS
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
Mouse
.
3
Try adjusting the settings.
27


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