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Solving Problems 39
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS
Reseat the memory modules (see page 67) to ensure that your computer is successfully communicating
with the memory.
Ensure that you are following the memory installation guidelines (see page 67).
Your computer supports DDR2 memory. For more information about the type of memory supported by
your computer, see "Memory" on page65.
Run the Dell Diagnostics (see page 51).
CLEAN THE MOUSE For instructions on cleaning the mouse, see "Mouse" on page 111.
CHECK THE MOUSE CABLE
1
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
2
Reconnect the mouse cable as shown in the setup diagram
for your computer.
RESTART THE COMPUTER
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Ty pe
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
TEST THE MOUSE Connect a properly working mouse to the computer, and try using the mouse.
CHECK THE MOUSE SETTINGS
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
Mouse
.
3
Try adjusting the settings.
REINSTALL THE MOUSE DRIVER See "Reinstalling Drivers" on page53.
RUN THE HARDWARE TROUBLESHOOTER See "Resolving Software and Hardware Incompatibilities"
on page 54.
39


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