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27 Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Identifying the Location of Paper Jams
. . . . . . . . . . . . . . . . . . . . . . 308
Clearing Paper Jams From the MPF
. . . . . . . . . . . . . . . . . . . . . . . . 308
If error code: 050-112 appears:
. . . . . . . . . . . . . . . . . . . . . . . . 308
If error code: 050-129 appears:
. . . . . . . . . . . . . . . . . . . . . . . . 310
Clearing Paper Jams From Tray1
. . . . . . . . . . . . . . . . . . . . . . . . . . 311
Clearing Paper Jams From the Fusing Unit. . . . . . . . . . . . . . . . . . . . . 312
If error code: 050-111 appears:
. . . . . . . . . . . . . . . . . . . . . . . . 312
If error code: 050-129 appears:
. . . . . . . . . . . . . . . . . . . . . . . . 314
Clearing Paper Jams From the Optional 550-Sheet Feeder
. . . . . . . . . . . . 318
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
28 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Basic Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Printing Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Print Quality Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
The output is too light
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Toner smears or print comes off
. . . . . . . . . . . . . . . . . . . . . . . . 326
Random spots/Blurred images . . . . . . . . . . . . . . . . . . . . . . . . 327
The entire output is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Streaks appear on the output
. . . . . . . . . . . . . . . . . . . . . . . . . 329
Part or the entire output is black . . . . . . . . . . . . . . . . . . . . . . . 329
Pitched color dots
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Vertical blanks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Ghosting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Light-induced fatigue
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Fog
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Bead-Carry-Out (BCO)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Jagged characters
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Banding
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Auger mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Wrinkled/Stained paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Damage on the leading edge of paper
. . . . . . . . . . . . . . . . . . . . 337
Contents 12
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