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Annexe 815
EMPLACEMENT DU FICHIER : C:\Documents and
Settings\YGM5RLR3\Desktop\MIOGA\FR\aio\sectionAP.fm
DELL CONFIDENTIEL – PRÉLIMINAIRE 10/13/10 – POUR VÉRIFICATION
Annexe
Politique de support technique Dell™
Le support technique assisté par un technicien nécessite la coopération et la
participation du client au cours de la procédure de dépannage et assure la
restauration de la configuration par défaut originale du système d'exploitation,
du logiciel et des pilotes matériels, tels qu'ils ont été fournis par Dell, ainsi que
la vérification du bon fonctionnement de l'imprimante et de tous les matériels
installés par Dell. Outre ce support technique assisté par un technicien, vous
pouvez également obtenir un support technique en ligne sur le site Dell Support.
Des options de support technique supplémentaires peuvent également être
disponibles.
Dell assure un support technique limité à l'imprimante et aux logiciels et
périphériques installés par Dell. Le support des logiciels et périphériques tiers, y
compris les logiciels et périphériques achetés et/ou installés par l’intermédiaire
de la section des logiciels et des périphériques (DellWare), la section
ReadyWare et la section d’intégration usine personnalisée (CFI/DellPlus), est
assuré par le fabricant d’origine.
Services en ligne
Vous pouvez en savoir plus sur les produits et services Dell en consultant les
sites web suivants :
www.dell.com
www.dell.com/ap (pays d'Asie/du Pacifique uniquement)
www.dell.com/jp (Japon uniquement)
www.euro.dell.com (Europe uniquement)
www.dell.com/la (Amérique latine et Caraïbes uniquement)
www.dell.ca (Canada uniquement)
Il vous est possible d'accéder au support de Dell par le biais des sites Web et des
adresses électroniques suivantes :
Sites Web du support de Dell
support.dell.com
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