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Appendix 511
PLAATS BESTAND: C:\Documents and
Settings\YGM5RLR3\Desktop\MIOGA\NL\sfp\sectionAP.fm
DELL VERTROUWELIJK – VOORLOPIG 10/13/10 – ALLEEN VOOR TEST
Appendix
Dell™ technisch ondersteuningsbeleid
Technische ondersteuning door onderhoudstechnici vereist de medewerking en
participatie van de klant in het proces van probleemoplossing, en bestaat uit het
herstellen van het besturingssysteem, software-programma en hardware-
stuurprogramma’s in hun oorspronkelijke configuratie zoals bij aflevering door
Dell, en ook de verificatie van de juiste werking van de printer en alle door Dell
geïnstalleerde apparatuur. Naast deze technische hulp door onderhoudstechnici
is er online-ondersteuning beschikbaar via Dell Support. Aanvullende opties
voor technische ondersteuning kunnen tegen betaling verkrijgbaar zijn.
Dell biedt beperkte technische ondersteuning voor de printer en alle door Dell
geïnstalleerde software en randapparatuur. Voor ondersteuning van software en
randapparatuur van andere merken kunt u terecht bij de fabrikant daarvan. Dit
geldt tevens voor onderdelen die zijn aangeschaft bij en/of geïnstalleerd door
Software & Peripherals (DellWare), ReadyWare en Custom Factory Integration
(CFI/DellPlus).
Online-diensten
U kunt meer te weten komen over Dell-producten en -diensten op de volgende
websites:
www.dell.com
www.dell.com/ap
(alleen voor landen in Azië/Pacifisch gebied)
www.dell.com/jp
(alleen Japan)
www.euro.dell.com
(alleen Europa)
www.dell.com/la
(landen in Latijns-Amerika en het Caraïbische gebied)
www.dell.ca
(alleen Canada)
U krijgt via de volgende websites en e-mailadressen toegang tot Dell-
ondersteuning:
Dell-ondersteuningswebsites
support.dell.com
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