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21/09/06 - 300003691-001-F GT 120 - GTU C 120 - GT 220
Warranty
You have just purchased one of our appliances and we thank you
for the trust you have placed in our products.
Please note that your appliance will provide good service for a
longer period of time if it is regularly checked and maintained.
Your fitter and our customer support network are at your disposal
at all times.
Warranty terms
Starting from the purchase date shown on the original fitter's
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the
appliance or failure to maintain or install the unit correctly (the
user shall take care to ensure that the system is installed by a
qualified fitter).
In particular, the manufacturer shall not be held responsible for
any damage, loss or injury caused by installations which do not
comply with the following:
- applicable local laws and regulations
- specific requirements relating to the installation, such as
national and/or local regulations
- the manufacturer's instructions, in particular those relating to
the regular maintenance of the unit
- the rules of the profession
The warranty is limited to the exchange or repair of such parts as
have been recognised to be faulty by our technical department
and does not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts
damaged by normal wear and tear, negligence, repairs by
unqualified parties, faulty or insufficient monitoring and
maintenance, faulty power supply or the use of unsuitable fuel.
Sub-assemblies such as motors, pumps, electric valves etc. are
guaranteed only if they have never been dismantled.
France
The preceding dispositions are not exclusive of benefits for the
purchaser of the legal guarantee as stated in Civil Code articles
1641 to 1648.
Belgium
The preceding dispositions about the contractual guarantee are
not exclusive of profit if the need arises for the purchaser in
Belgium of the applicable legal dispositions on hidden defects.
Switzerland
The application of the warranty is subject to the terms and
conditions of sale, delivery and warranty of the company
marketing our products.
Other countries
The above provisions do not restrict the benefit of the legal laws
regarding hidden defects applicable in the buyer's country.
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  • Hello, I am struggling to download the user technical manual for boiler, can you email me the manual. I want to read about the Flow return temp Submitted on 6-9-2023 at 12:42

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  • After not being used for three years the oil-fired boiler will not fire up. There is plenty of oil and both pressure gauges read correctly. On pressing the start button it tries for about 20 seconds then the red alarm light comes on. It seems like the lower pump motor runs but not the upper one. Any assistance would be greatly appreciated. Submitted on 10-4-2022 at 17:10

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  • Hi, my boiler is on 42 degrees and can’t turn the temp down. Is it ok just to switch off. Thanks Submitted on 14-3-2022 at 20:37

    Reply Report abuse


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