Manual Datalogic QuickScan QD2430 (page 41 of 48) (English)

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Regulatory Information

Quick Reference Guide 37

Datalogic ADC Limited Factory Warranty

Warranty Coverage

Datalogic warrants to Customer that Datalogic's products will be free

from defects in materials and workmanship for a period of five years

from product shipment. Datalogic ADC (“Datalogic”) hardware

products are warranted against defects in material and workmanship

under normal and proper use. The liability of Datalogic under this

warranty is limited to furnishing the labor and parts necessary to rem-

edy any defect covered by this warranty and restore the product to its

normal operating condition. Repair or replacement of product during

the warranty does not extend the original warranty term. Products are

sold on the basis of specifications applicable at the time of manufac-

ture and Datalogic has no obligation to modify or update products

once sold.

If Datalogic determines that a product has defects in material or work-

manship, Datalogic shall, at its sole option repair or replace the prod-

uct without additional charge for parts and labor, or credit or refund

the defective products duly returned to Datalogic. To perform repairs,

Datalogic may use new or reconditioned parts, components, subas-

semblies or products that have been tested as meeting applicable spec-

ifications for equivalent new material and products. Customer will

allow Datalogic to scrap all parts removed from the repaired product.

The warranty period shall extend from the date of shipment from Da-

talogic for the duration published by Datalogic for the product at the

time of purchase (Warranty period). Datalogic warrants repaired

hardware devices against defects in workmanship and materials on the

repaired assembly for a 90 day period starting from the date of ship-

ment of the repaired product from Datalogic or until the expiration of

the original warranty period, whichever is longer. Datalogic does not

guarantee, and it is not responsible for, the maintenance of, damage

to, or loss of configurations, data, and applications on the repaired

units and at its sole discretion can return the units in the “factory de-

fault” configuration or with any software or firmware update available

at the time of the repair (other than the firmware or software installed

during the manufacture of the product). Customer accepts responsi-

bility to maintain a back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must

notify Datalogic of the claimed defect before the expiration of the ap-

plicable Warranty period and obtain from Datalogic a return authori-

zation number (RMA) for return of the product to a designated

Datalogic service center. If Datalogic determines Customer’s claim is

valid, Datalogic will repair or replace product without additional

charge for parts and labor. Customer shall be responsible for packag-

ing and shipping the product to the designated Datalogic service cen-

ter, with shipping charges prepaid. Datalogic shall pay for the return

of the product to Customer if the shipment is to a location within the

country in which the Datalogic service center is located. Customer

shall be responsible for paying all shipping charges, duties, taxes, and

any other charges for products returned to any other locations. Fail-

ure to follow the applicable RMA policy, may result in a processing

fee. Customer shall be responsible for return shipment expenses for

I am using QD 2430 with L18ER rs 232 Communication.
After Power cycle once it will scan after that it will start the blinking and not scan other barcode to scan it need to take again power cycle. Submitted on 24-1-2020 at 16:46
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Datalogic QuickScan QD2430 Manual

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