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快速参考指南 17
担保
Datalogic 向客户保证,Datalogic 产品自发货之日起 3 年内,
在材料和工艺上无缺陷。
Datalogic ADC 厂家有限担保书
担保范围
Datalogic ADC (“Datalogic”)保证在正常和正确使用的情
况下,其硬件产品的材料和工艺没有缺陷。根据本担保书,
Datalogic 的责任限于,对本担保所涵盖的任何缺陷提供必要的
人工和零部件进行补救,并将产品恢复到正常使用条件。在保
修期内修理或更换产品不会延长原保修期限。产品按制造时适
用的规格进行销售,Datalogic 没有义务修改或更新售出的产
品。
如果 Datalogic 确定产品存在材料或工艺缺陷,Datalogic 可自
行决定在不收取额外零部件和人工费用的情况下修理或更换产
品,或及时将有缺陷的产品退还给 Datalogic 时退款。维修时,
Datalogic 可以使用经检测符合同等新材料及产品的适用规范的
全新或经修复的零部件、元件、组件或产品。客户允许
Datalogic 将从已维修产品中取下的所有零部件作为废弃材料进
行处置。对于 Datalogic 公布的购买时产品的保修期限 (保修
期),应从 Datalogic 装运之日后延。Datalogic 对维修后硬件
设备的修复组件工艺及材料缺陷提供 90 天的保修期,从
Datalogic 装运维修产品之日起或直至原保修期到期之前,以较
长者为准。对修理后装置的配置、数据和应用程序的维护、损
坏或丢失,Datalogic 既不保证,也不负责,并且能够自行决定
“ 出厂默认 ” 配置或维修时更新软件或固件后 (除非该固
件或软件已在产品制造过程中安装)送还装置。客户负责保留
软件和数据的备份副本。
担保索赔程序
为获得工厂保修服务,客户必须在适用的保修期到期之前将声
称的缺陷通知给 Datalogic,并从 Datalogic 获取返货至指
Datalogic 维修中心的返货授权编号 (RMA)。如果 Datalogic 确
定客户的主张有效,Datalogic 将修理或更换产品,不收取额外
零部件和人工费用。客户应负责包装并将产品交付到指定的
Datalogic 维修中心,须预付运费。如果是运送到 Datalogic 维
修中心所在的国家或地区的某个位置,Datalogic 将支付将产品
送还至客户的运费。客户应负责为送还至其他位置的产品支付
所有运费、关税、税费和任何其他费用。不遵守适用的 RMA
政策可能会产生处理费用。对于 Datalogic 经自行判断确定无缺
陷或不符合保修规定的产品,客户应负责支付返还运费。
担保除外
Datalogic 工厂担保不适用于:
(i) 已损坏的产品,或由非 Datalogic 维修人员或其授权代表
修改、更改、修理或升级的任何产品;
(ii) 经 Datalogic 确定由错误操作、使用不当、滥用、误用、
磨损与损坏、疏忽、保管不当或使用未经 Datalogic 认可
或提供的零部件或附件而导致的任何所声称的缺陷、故障
或损坏;
(iii) 由将产品用于任何其他仪器、设备或器具导致的任何所声
称的缺陷或损坏;
21


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