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Service and Support
Quick Reference Guide 21
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to Datalogic.
Datalogic shall assume risk of loss or damage for product in Datalogic's
possession. In the absence of specific written instructions for the return of product
to Customer, Datalogic will select the carrier, but Datalogic shall not thereby
assume any liability in connection with the return shipment.
Service and Support
Datalogic provides several services as well as technical support through its website.
Log on to www.datalogic.com and click on the links indicated for further
information including:
•PRODUCTS
Search through the links to arrive at your product page where you can
download specific Manuals and Software & Utilities including:
- Datalogic Aladdin™, a multi-platform utility program that allows device
configuration using a PC. It provides RS-232 and USB-COM interface
configuration, as well as configuration barcode printing.
•SERVICE & SUPPORT
- Technical Support - Product documentation and programming guides and
Technical Support Department in the world
- Service Programs - Warranty Extensions and Maintenance Agreements
- Repair Services - Flat Rate Repairs and Return Material Authorization
(RMA) Repairs.
- Downloads – Manuals & Documentation, Data Sheets, Product Cata-
logues, etc.
•CONTACT US
Information Request Form and Sales & Service Network
23


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