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Datalogic PowerScan PD8590-DPM Manual

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A-10 POWERSCAN D8590 User’s Manual
Troubleshooting
Problem: No Illumination – License Key Failed.
The unit is unable to decode, and it is not cycling through its illumination settings. (Targeting,
if enabled, does appear when the trigger is pulled.)
Error Messages (String Output): “License Key Failed”
Possible Cause: Th
e POWERSCAN D859
0 license has been deleted.
Solution: Request license file (2019_(serial number).crb) from Datalogic
customer support.
Unit serial number and license must match.
Once you have received the license file
from customer support, go to the Utilities
section of ESP, browse for the file in the
Batch File Update field, and click Start
once you have located the file.
Problem: No Illumination – No Process Sequence Defined.
The unit is unable to decode, and it is not cycling through its illumination settings. (Targeting,
if enabled, does appear when the trigger is pulled.)
Error Messages (String Output): “No Pro
cess Sequence Defined; Please Set the Unit to
Default Settings”
Possible Cause: No illumination sequence has been defined
for the POWERSCAN D8590.
Solution: Reset the default illumination sequence
.
If Sequence Steps is set to 0, the illumination
sequence will not occur.
Click the Default button to
return to 4 illumination steps.
… 126


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