Manual Datalogic PowerScan PBT9500 (page 49 of 60) (English)

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Datalogic ADC Limited Factory Warranty

Quick Reference Guide 39

Datalogic ADC Limited Factory

Warranty

Warranty Coverage

Datalogic warrants to Customer that Datalogic's products will be

free from defects in materials and workmanship for a period of

one year from product shipment. Datalogic (“Datalogic”) hard-

ware products are warranted against defects in material and

workmanship under normal and proper use. The liability of Data-

logic under this warranty is limited to furnishing the labor and

parts necessary to remedy any defect covered by this warranty

and restore the product to its normal operating condition. Repair

or replacement of product during the warranty does not extend

the original warranty term. Products are sold on the basis of

specifications applicable at the time of manufacture and Data-

logic has no obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material or

workmanship, Datalogic shall, at its sole option repair or replace

the product without additional charge for parts and labor, or cred-

it or refund the defective products duly returned to Datalogic. To

perform repairs, Datalogic may use new or reconditioned parts,

components, subassemblies or products that have been tested

as meeting applicable specifications for equivalent new material

and products. Customer will allow Datalogic to scrap all parts re-

moved from the repaired product. The warranty period shall ex-

tend from the date of shipment from Datalogic for the duration

published by Datalogic for the product at the time of purchase

(Warranty period). Datalogic warrants repaired hardware devices

against defects in workmanship and materials on the repaired

assembly for a 90 day period starting from the date of shipment

of the repaired product from Datalogic or until the expiration of

the original warranty period, whichever is longer. Datalogic does

not guarantee, and it is not responsible for, the maintenance of,

damage to, or loss of configurations, data, and applications on the

repaired units and at its sole discretion can return the units in the

“factory default” configuration or with any software or firmware

update available at the time of the repair (other than the firm-

ware or software installed during the manufacture of the prod-

uct). Customer accepts responsibility to maintain a back up copy

of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer

must notify Datalogic of the claimed defect before the expiration

of the applicable Warranty period and obtain from Datalogic a re-

turn authorization number (RMA) for return of the product to a

designated Datalogic service center. If Datalogic determines Cus-

tomer’s claim is valid, Datalogic will repair or replace product

without additional charge for parts and labor. Customer shall be

responsible for packaging and shipping the product to the desig-

nated Datalogic service center, with shipping charges prepaid.

Datalogic shall pay for the return of the product to Customer if

the shipment is to a location within the country in which the Da-

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Datalogic PowerScan PBT9500 Manual

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