Manual Datalogic Magellan 2300HS (page 13 of 16) (English)

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Product Information Guide 9

Appendix B. — Warranty

Datalogic warrants to Customer that Datalogic's products will be free from defects in materials and

workmanship for a period of 1 year from product shipment.

Datalogic ADC Limited Factory Warranty

Warranty Coverage

Datalogic ADC (“Datalogic”) hardware products are warranted against defects in material and work-

manship under normal and proper use. The liability of Datalogic under this warranty is limited to fur-

nishing the labor and parts necessary to remedy any defect covered by this warranty and restore the

product to its normal operating condition. Repair or replacement of product during the warranty does

not extend the original warranty term. Products are sold on the basis of specifications applicable at

the time of manufacture and Datalogic has no obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material or workmanship, Datalogic shall, at its

sole option repair or replace the product without additional charge for parts and labor, or credit or

refund the defective products duly returned to Datalogic. To perform repairs, Datalogic may use new

or reconditioned parts, components, subassemblies or products that have been tested as meeting

applicable specifications for equivalent new material and products. Customer will allow Datalogic to

scrap all parts removed from the repaired product. The warranty period shall extend from the date of

shipment from Datalogic for the duration published by Datalogic for the product at the time of pur

chase (Warranty period). Datalogic warrants repaired hardware devices against defects in workman-

ship and materials on the repaired assembly for a 90 day period starting from the date of shipment of

the repaired product from Datalogic or until the expiration of the original warranty period, whichever is

longer. Datalogic does not guarantee, and it is not responsible for, the maintenance of, damage to, or

loss of configurations, data, and applications on the repaired units and at its sole discretion can return

the units in the “factory default” configuration or with any software or firmware update available at

the time of the repair (other than the firmware or software installed during the manufacture of the

product). Customer accepts responsibility to maintain a back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must notify Datalogic of the claimed

defect before the expiration of the applicable Warranty period and obtain from Datalogic a return

authorization number (RMA) for return of the product to a designated Datalogic service center. If Dat

alogic determines Customer’s claim is valid, Datalogic will repair or replace product without additional

charge for parts and labor. Customer shall be responsible for packaging and shipping the product to

the designated Datalogic service center, with shipping charges prepaid. Datalogic shall pay for the

return of the product to Customer if the shipment is to a location within the country in which the Dat

alogic service center is located. Customer shall be responsible for paying all shipping charges, duties,

taxes, and any other charges for products returned to any other locations. Failure to follow the appli

cable RMA policy, may result in a processing fee. Customer shall be responsible for return shipment

expenses for products which Datalogic, at its sole discretion, determines are not defective or eligible

for warranty repair.

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Datalogic Magellan 2300HS Manual

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