Manual Datalogic Gryphon I GPS4400Product (page 46 of 52) (English)

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Datalogic ADC Limited Factory Warranty

42 Gryphon™ GPS4400

and materials on the repaired assembly for a 90 day period starting from the date

of shipment of the repaired product from Datalogic or until the expiration of the

original warranty period, whichever is longer. Datalogic does not guarantee, and it

is not responsible for, the maintenance of, damage to, or loss of configurations, da-

ta, and applications on the repaired units and at its sole discretion can return the

units in the “factory default” configuration or with any software or firmware up-

date available at the time of the repair (other than the firmware or software in-

stalled during the manufacture of the product). Customer accepts responsibility to

maintain a back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must notify Dat-

alogic of the claimed defect before the expiration of the applicable Warranty period

and obtain from Datalogic a return authorization number (RMA) for return of the

product to a designated Datalogic service center. If Datalogic determines Custom-

er’s claim is valid, Datalogic will repair or replace product without additional charge

for parts and labor. Customer shall be responsible for packaging and shipping the

product to the designated Datalogic service center, with shipping charges prepaid.

Datalogic shall pay for the return of the product to Customer if the shipment is to

a location within the country in which the Datalogic service center is located. Cus-

tomer shall be responsible for paying all shipping charges, duties, taxes, and any

other charges for products returned to any other locations. Failure to follow the

applicable RMA policy, may result in a processing fee. Customer shall be responsi-

ble for return shipment expenses for products which Datalogic, at its sole discre-

tion, determines are not defective or eligible for warranty repair.

Warranty Exclusions

The Datalogic Factory Warranty shall not apply to:

(i) any product which has been damaged, modified, altered, repaired or

upgraded by other than Datalogic service personnel or its authorized rep-

resentatives;

(ii) any claimed defect, failure or damage which Datalogic determines was

caused by faulty operations, improper use, abuse, misuse, wear and tear,

negligence, improper storage or use of parts or accessories not approved

or supplied by Datalogic;

(iii) any claimed defect or damage caused by the use of product with any

other instrument, equipment or apparatus;

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Datalogic Gryphon I GPS4400Product Manual

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