Manual Datalogic Gryphon I GD4400 2D (page 46 of 52) (English)

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Regulatory Information

42 Gryphon™ I GD44XX

Datalogic Scanning Limited Factory

Warranty

Warranty Coverage

Datalogic warrants to Customer that Datalogic's products will be free

from defects in materials and workmanship for a period of one year from

product shipment. Datalogic Scanning (“Datalogic”) hardware products

are warranted against defects in material and workmanship under nor-

mal and proper use. The liability of Datalogic under this warranty is lim-

ited to furnishing the labor and parts necessary to remedy any defect

covered by this warranty and restore the product to its normal operating

condition. Repair or replacement of product during the warranty does

not extend the original warranty term. Products are sold on the basis of

specifications applicable at the time of manufacture and Datalogic has

no obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material or work-

manship, Datalogic shall, at its sole option repair or replace the product

without additional charge for parts and labor, or credit or refund the de-

fective products duly returned to Datalogic. To perform repairs, Data-

logic may use new or reconditioned parts, components, subassemblies

or products that have been tested as meeting applicable specifications

for equivalent new material and products. Customer will allow Datalogic

to scrap all parts removed from the repaired product. The warranty pe-

riod shall extend from the date of shipment from Datalogic for the dura-

tion published by Datalogic for the product at the time of purchase

(Warranty period). Datalogic warrants repaired hardware devices

against defects in workmanship and materials on the repaired assembly

for a 90 day period starting from the date of shipment of the repaired

product from Datalogic or until the expiration of the original warranty

period, whichever is longer. Datalogic does not guarantee, and it is not

responsible for, the maintenance of, damage to, or loss of configura-

tions, data, and applications on the repaired units and at its sole discre-

tion can return the units in the “factory default” configuration or with

any software or firmware update available at the time of the repair (oth-

er than the firmware or software installed during the manufacture of the

product). Customer accepts responsibility to maintain a back up copy of

its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must

notify Datalogic of the claimed defect before the expiration of the appli-

cable Warranty period and obtain from Datalogic a return authorization

number (RMA) for return of the product to a designated Datalogic ser-

vice center. If Datalogic determines Customer’s claim is valid, Datalogic

will repair or replace product without additional charge for parts and la-

bor. Customer shall be responsible for packaging and shipping the

product to the designated Datalogic service center, with shipping

charges prepaid. Datalogic shall pay for the return of the product to Cus-

tomer if the shipment is to a location within the country in which the

Datalogic service center is located. Customer shall be responsible for

paying all shipping charges, duties, taxes, and any other charges for

products returned to any other locations. Failure to follow the applica-

ble RMA policy, may result in a processing fee. Customer shall be re-

sponsible for return shipment expenses for products which Datalogic, at

its sole discretion, determines are not defective or eligible for warranty

repair.

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Datalogic Gryphon I GD4400 2D Manual

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