Manual Datalogic Gryphon GM4400 2D (page 63 of 68) (English)

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Regulatory Information

Quick Reference Guide 55

logic determines Customer’s claim is valid, Datalogic will re-

pair or replace product without additional charge for parts and

labor. Customer shall be responsible for packaging and ship-

ping the product to the designated Datalogic service center,

with shipping charges prepaid. Datalogic shall pay for the re-

turn of the product to Customer if the shipment is to a loca-

tion within the country in which the Datalogic service center

is located. Customer shall be responsible for paying all ship-

ping charges, duties, taxes, and any other charges for products

returned to any other locations. Failure to follow the applica-

ble RMA policy, may result in a processing fee. Customer

shall be responsible for return shipment expenses for products

which Datalogic, at its sole discretion, determines are not de-

fective or eligible for warranty repair.

Warranty Exclusions

The Datalogic Factory Warranty shall not apply to:

(i) any product which has been damaged, modified,

altered, repaired or upgraded by other than Datalogic

service personnel or its authorized representatives;

(ii) any claimed defect, failure or damage which Data-

logic determines was caused by faulty operations,

improper use, abuse, misuse, wear and tear, negli-

gence, improper storage or use of parts or accessories

not approved or supplied by Datalogic;

(iii) any claimed defect or damage caused by the use of

product with any other instrument, equipment or

apparatus;

(iv) any claimed defect or damage caused by the failure to

provide proper maintenance, including but not lim-

ited to cleaning the upper window in accordance with

product manual;

(v) any defect or damage caused by natural or man-made

disaster such as but not limited to fire, water damage,

floods, other natural disasters, vandalism or abusive

events that would cause internal and external compo-

nent damage or destruction of the whole unit, con-

sumable items;

(vi) any damage or malfunctioning caused by non-restor-

ing action as for example firmware or software

upgrades, software or hardware reconfigurations etc.;

(vii) the replacement of upper window/cartridge due to

scratching, stains or other degradation and/or

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Datalogic Gryphon GM4400 2D Manual

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