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BEFORE CALLING FOR SERVICE
You can often correct operating problems
yourself. If your microwave oven fails to work
properly, locate the operating problem in the
chart below and try the solutions marked for
each problems.
If the microwave oven still does not work
properly, contact the nearest Service Center.
QUESTIONS AND ANSWERS
Q: I accidentally ran my microwave oven without
any food in it. Is it damaged?
A:We do not recommend to operating the
microwave oven without any food. However,
running the oven empty for a SHORT time will
not damage the oven.
Q: Can I open the door when the oven is
operating?
A: The door can be opened anytime during the oven
operation. Microwave energy will be instantly
switched off and the time setting will maintain
until the door is closed.
Q: Does microwave energy pass through the
viewing screen in the door?
A: No. The metal screen bounces back the energy
to the oven cavity. The holes are made to allow
light to pass through. They do not let microwave
energy pass through.
Q: My microwave oven causes interference with
my TV. Is this normal?
A:Some radio and TV interference might occur when
you cook with the microwave oven. This
interference is similar to the interference caused
by small appliances such as mixers, vacuums,
blow dryers, etc. It does not indicate a problem
with your oven.
Q: How can we know whether the oven is
operating or not?
A: Oven is operating only when the door is closed.
The operation of fan motor is same as the oven's
operating cycle.
Q: The oven only operates when the door is
closed.
A: The operation of the fan motor is at the same
time as the oven is operating.
Q: Why does my oven light dim?
A: When cooking with DEF. power, the oven must
cycle to obtain the selected power levels. The
oven light dims and clicking noises can be heard
when the oven cycles.
Q: When is the oven light on and off?
A: The oven light is on during the cooking time.
Q: Why does steam accumulate on the oven
door?
A: The heat given off from the cooking food warms
the air in the oven cavity. This warmed air is
carried out of the oven by the air flow pattern in
the oven. There are no microwave in the air. The
oven vents should never be blocked during
cooking.
Q: Why does the smoke come out of the exhaust
vent at the back of oven?
A: It is normal for smoke to come out of the vents
during cooking. Smoke may be produced when
food is overcooked.
Caution:
1. Do not attempt to operate the oven while
empty as this will cause damage.
2. As an exhaust is located in the rear of the
oven, install the oven so as not to block the
outlet.
Note:
It is quite normal for steam to be emitted around
the door during the cooking cycle. The door is
not intended to seal the oven cavity completely
but its special design contributes to the
completion of the appliance.
PROBLEM
Oven will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting
SOLUTION
Is start button pressed?
Is power cord plugged in?
Is door closed?
Set the cooking time.
Use approved cookware only.
Do not operate oven empty.
Supplied tray must be used.
Turn of stir food.
Completely defrost food.
Turn correct dial knob/Press correct Function button.
Check to see that oven ventilation ports are not restricted.
Open the door slightly and wait 10~15min. for cooling.
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