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Before You Call for
Service...
Please check the following troubleshooting tips before
you call for service!
Problem
It never gets cold inside.
Freezing & refrigerating is not
very good.
Checkup Point
Is the refrigerator unplugged?
Is the temperature set to [Low Mode]?
Is the refrigerator under direct sunlight or is a heat
appliance placed near it?
Is the space between the refrigerator back and the
wall too close?
Action
Plug in the refrigerator.
Set the temperature mode to Middle or High.
Move to a place where there is no direct sunlight, no
heat appliances around.
Keep sufficient space between the back of the
refrigerator and the wall.
Problem
Foods in the refrigerator get
frozen.
Checkup Point
Is temperature set to [High]?
Is the room temperature too low?
Is food with moisture stored close to the cold air spout
?
Action
Set the temperature to [Middle] or [Low].
Foods can be frozen if ambient temperature is below
5
. Move to a place where the temperature is over
5
.
Place foods with moisture on the shelves close to the
doors.
Problem
Strange sounds from the
refrigerator.
Checkup Point
Is the floor beneath the refrigerator uneven?
Is the space between the refrigerator back and the
wall too close?
Does any object touch the refrigerator?
Action
Move the refrigerator to a level and even floor.
Keep sufficient space.
Remove any object which touches the refrigerator.
Problem
Odour or unpleasant smell from
the inside.
Checkup Point
Is the food stored uncovered or unwrapped?
Are the shelves and pockets stained with food stuff?
Is the food stored too long?
Action
Be sure to cover and wrap the foods.
Clean them regularly. Once smell gets soaked into
those parts, it is not easy to remove.
Do not store foods for too long. A refrigerator is
neither a perfect nor a permanent food keeper.
15


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