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D-Link DIR-506L - SharePort Go Mobile Companion Manual

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88D-Link DIR-506L User Manual
Section 5 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-506L. Read the
following descriptions if you are having problems.
1. Why can’t I access the web-based conguration utility?
When entering the IP address of the D-Link router (for example: http://192.168.0.1 or http://dlinkrouter.local), you are not
connecting to a website nor do you have to be connected to the Internet. The device has the utility built-in to a ROM chip in
the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Internet Explorer® 7 and higher
- Firefox
- Chrome
- Safari 4 and higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
dierent cable or connect to a dierent port on the device if possible. If the computer is turned o, the link light may not be
on.
• Disable any Internet security software running on the computer. Software rewalls, such as Zone Alarm, Black Ice, Sygate,
Norton Personal Firewall, and Windows
rewall, may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.
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